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About Zwende
reimagining how the world experiences Indian craft.
artisans, artists, and design entrepreneurs
artisan economy is the second-largest source of employment after agriculture
15,000 + artisans
only Indian start-up featured by Amazon
Dr Werner Vogels
About This Role
Supply Growth Ninja
supply expansion, catalog quality, and overall performance.
building India’s most diverse creative economy — one artisan at a time.
founding team, supply, and merchandising leaders
relationship builder and a growth operator
What You’ll Own
1. Supply Expansion & Onboarding
- Identify and onboard new
artists, artisans, and maker brands
across home décor, gifting, and fashion categories - Build strong relationships with
craft clusters, NGOs, and creative entrepreneurs
across India. - Use data, trend insights, and customer demand to guide sourcing and expansion priorities.
- Ensure every new creator is set up for success — from catalog setup to pricing and storytelling.
2. Seller Growth & Account Success
- Act as a
business partner
to onboarded creators — helping them optimize pricing, assortment, and catalog presentation. - Track key metrics (conversion, revenue, repeat rate) to identify opportunities and challenges.
- Drive growth initiatives for top-performing sellers through
campaigns, product launches, and collaborations.
- Work cross-functionally with design, merchandising, and marketing teams to co-create collections that drive both sales and storytelling.
3. Process, Systems & Enablement
- Build
scalable playbooks and frameworks
for seller onboarding, training, and account management. - Maintain
catalog hygiene, operational compliance, and creator satisfaction
at every stage. - Create
feedback loops
between sellers, category teams, and customers to continuously improve the seller experience. - Collaborate with product and tech teams to improve internal tools and dashboards for tracking performance.
Who You Are
- 2–4 years of experience in
marketplace operations, category management, seller growth, or business development
— ideally in e-commerce or creative-led startups. Bonus:
experience working with D2C brands or marketplaces
.- Strong relationship builder — empathetic yet data-driven.
- Skilled in negotiation, problem-solving, and structured planning.
- Passionate about design, craft, and supporting small creative businesses.
- Thrive in fast-changing, entrepreneurial environments where ownership matters more than hierarchy.
You’ll Enjoy This Role If You …
- Enjoy meeting creators on-ground and helping them grow their business.
- Get an adrenaline rush from closing sales, negotiating deals, and hitting growth targets.
- Take pride in turning first conversations into lasting, high-value partnerships.
- Thrive in the chase — finding new artists, unlocking new categories, and expanding supply.
- Think like an owner — you plan, execute, and follow through till results show.
- Enjoy solving business problems quickly and practically.
- Communicate comfortably with everyone — from local artisans to design entrepreneurs.
- Don’t wait for direction — you spot gaps and take initiative to fix them.
You May Not Enjoy This Role If
- You prefer a
9-to-5
or remote
setup; this is a six-day, in-office role. - You prefer a
purely digital
environment. This is equally about on-ground execution, creator meet-ups, and real-world experiences. - You have
no interest in the creative economy or marketplaces and D2C
and don’t want to go deeper into understanding it. - You’re more comfortable in structured, process-heavy environments typical of large organisations.
Working at Zwende
six-day-a-week, in-office role
We believe the best work happens through collaboration, context, and shared purpose. Expect an environment that is warm, hands-on, fast-paced, and deeply committed to quality, in both people and product.
This role is ideal for those at a stage where they’re excited to trade a bit of short-term salary for long-term wealth creation through a mix of fair compensation and meaningful ESOPs. The comp range for this role would be INR 5 to 10 LPA (Depending on your current comp & experience) + ESOPs.
two weeks
