Founder’s Office Intern — GTM, Digitization & Customer Success (3 months)

About ClassAI

ClassAI is an AI-powered K-12 operating system that unifies school administration, parent engagement, and analytics into one secure, mobile-first platform. We help schools go live fast and run smarter.

Role summary

A high-ownership, one-person-startup style role. You will drive end-to-end execution across sales, customer success, on-ground school digitization, pitching, and financial/operational analysis. Expect field work at schools, rapid learning cycles, and direct exposure to founders.

What you’ll do

• Sales & GTM: Build pipeline, run demos, craft proposals, close pilots.
• Customer Success & Implementations: Lead onboarding (data migration, timetables, fees, messaging), train staff, and standardize SOPs.
• School Digitization: Configure integrations (e.g., SMS/WhatsApp, payment gateways), measure time-to-value, and document playbooks.
• Ops & Analytics: Maintain CRM hygiene, create dashboards, run experiments to improve conversion/retention.
• Finance & Strategy: Build simple LTV/CAC & payback models, cohort/funnel views, and weekly business reviews.
• Feedback → Product: Convert field insights into clear problem statements and prioritized requirements.

Must-have

• On-site availability in Rohtak/Panipat/Gurugram/Bahadurgarh/Sonepat (daily field work).
• Fluency with AI tools: LLMs & copilots (prompting, agents), spreadsheet AI, document/gen-AI, no-code automation (e.g., Zapier/Make), CRM assistants, and AI search. You’re comfortable stitching tools together to ship outcomes fast.
• Strong communication (Hindi + English), ownership mindset, and comfort with ambiguity.

No degree required. Ongoing or recently completed programs (business/tech/analytics) are welcome but not mandatory.

Nice-to-have

• Experience in B2B SaaS, consulting, sales, ops, or edtech.
• Working knowledge of Google Workspace, Notion, basic SQL/Python, or data visualization.

30-60-90 outcomes

• 30 days: Own a micro-territory; complete 2 successful go-lives; baseline LTV/CAC & payback model.
• 60 days: 10+ demos/week cadence; 5 pilot sign-ups; onboarding playbook v1; average go-live time ≤7 days.
• 90 days: ≥3 pilot-to-paid conversions; CSAT/NPS ≥60; measurable improvement in on-time fee realization at one school.

Compensation & conversion

• Compensation: Competitive (paid internship).
• Conversion: High performers may receive a full-time offer with competitive salary and ESOPs.

How to apply (rolling; priority by 20 September 2025)

• Email mail@classai.in with subject “Founder’s Office Intern — [Your Name]” and include:
• Your CV/LinkedIn.
• Your current city (from the five listed) and earliest start date.
• 6–8 bullet points on AI tools you actively use and examples of outcomes you achieved with them.
• (Optional, max 60 minutes) A 1-page go-live plan for a 1,200-student CBSE school targeting a 7-day launch.

Equal Opportunity: We value diversity and welcome candidates from all backgrounds.