Food and Beverage Manager

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Job Summary

Food & Beverage (F&B) Manager

Key Responsibilities

1. Operations Management

• Oversee daily operations of café, lounge & bar.
• Ensure smooth service flow during peak hours.
• Maintain hygiene, cleanliness, and safety standards as per company guidelines.
• Coordinate with the kitchen and bar teams for timely service.

• 2. Guest Experience

• Ensure high-quality customer service and 100% guest satisfaction.
• Handle guest complaints and resolve issues promptly.
• Build strong customer relationships to ensure repeat business.

• 3. Staff Management

• Supervise, train, and motivate service staff, bartenders, and stewards.
• Prepare staff duty rosters and manage shift schedules.
• Conduct regular trainings on service standards, hospitality etiquette, and product knowledge.

• 4. Inventory & Cost Control

• Monitor inventory for food, beverages, bar stock, and consumables.
• Reduce wastage and ensure efficient resource utilization.
• Work with suppliers for procurement and negotiate pricing.

• 5. Sales & Revenue Management

• Drive sales through promotions, upselling, and special events.
• Analyze daily/weekly sales reports and take corrective actions.
• Ensure achievement of monthly revenue targets.

• 6. Compliance & Standards

• Ensure compliance with local regulations, liquor laws, and safety protocols.
• Maintain Pyramid brand standards across all operations.
• Maintain accurate documentation and reports.

• Qualifications & Skills

• Bachelor’s degree/Diploma in Hotel Management or related field.
• 3–6 years of F&B management experience in a premium bar, lounge, restaurant, or club.
• Strong leadership and team management skills.
• Excellent communication and customer-handling skills.
• Knowledge of bar operations, menu planning, and cost control.
• Ability to handle high-pressure environments and peak-time rush.