Fleet Supervisor

Job Summary

Key Responsibilities

• Supervise and manage fleet operations including drivers, delivery executives, and transport staff.
• Handle fleet operations for business models such as Swiggy, Zomato, Flipkart, Amazon, Ola, Uber, Lobb, Blackbuck, or similar logistics and transportation setups.
• Track vehicle movement: pickup status, delivery progress, and garage handovers.
• Assign, schedule, and optimize vehicle/delivery routes to ensure timely operations.
• Monitor fleet utilization, fuel consumption, and operating costs.
• Maintain records of vehicle performance, repairs, and service schedules.
• Ensure compliance with transport laws, safety regulations, and company policies.
• Handle customer escalations and ensure quick resolution.
• Maintain TAT (Turnaround Time) for deliveries, repairs, and escalations.
• Coordinate with vendors and service partners for maintenance, leasing, and procurement.
• Prepare and analyze MIS reports (fleet cost, utilization, performance metrics).
• Train, guide, and monitor fleet executives on safety and operational standards.
  

Qualifications & Skills

• Graduate in Logistics, Supply Chain, Business Administration, or related field (mandatory).
• 3–6 years of experience in fleet supervision, delivery operations, or logistics team management.
• Experience handling large-scale delivery/driver operations (e.g., Swiggy, Zomato, Flipkart, Amazon, Ola, Uber, Lobb, Blackbuck preferred).
• Strong communication skills:
• Mumbai & Gurgaon → Fluent in English & Hindi.
• Proficiency in Excel (must be good at VLOOKUP and reporting).
• Strong organizational, analytical, and problem-solving skills.
• Ability to handle escalations, work under pressure, and deliver within deadlines.
• Familiarity with fleet tracking software/tools is an added advantage.
• Valid driving license preferred.
  

Key Competencies

• Leadership & Team Management
• Communication & Escalation Handling
• Cost Optimization & Data Analysis
• Customer Service Orientation
• Attention to Detail & Safety Focus
• TAT (Turnaround Time) Management