Finance Collections Analyst

Job Description

Today’s world is crime-riddled. Criminals are everywhere, invisible, virtual, and sophisticated. Traditional ways to prevent and investigate crime and terror are no longer enough… Technology is changing incredibly fast. The criminals know it, and they are taking advantage. We know it too. For nearly 30 years, the incredible minds at Cognyte around the world have worked closely together and put their expertise to work, to keep up with constantly evolving technological and criminal trends and help make the world a safer place with leading investigative analytics software solutions. We are looking for an accomplished and passionate Finance Collections Analyst to join our team in India. This role requires deep knowledge of ERP systems, data analysis, and Order-to-Cash processes. The ideal candidate will have a proven track record in improving collections performance through IT-driven solutions, and strong experience designing, implementing, and optimizing collection systems using Salesforce and other enterprise platforms. Position Title: Finance Collections Analyst Location: Gurgaon, India Job Summary: The Financial Collection Analyst will be responsible for managing global collections and optimizing the collection processes, performing data analysis, and leading process improvement initiatives. This role requires close collaboration with the IT department to implement technological solutions that enhance efficiency and effectiveness. Job Description Key Responsibilities Responsible for managing collections at the global level/ Regions Coordinate with different stakeholders internally & externally to ensure timely collection in the bank & share timelines/FC (Forecast) for their regions for further reporting. Be well-versed in Data Analysis and should have strong knowledge of excel to perform data files and analysis for global regions. Design and implement enhancements to ERP-based collection processes, integrating with Salesforce and other platforms. Ensure seamless integration of IT solutions with collection processes. Lead cross-functional initiatives to improve Order-to-Cash process efficiency. Build forecasting models for collections, leveraging data analytics and predictive insights. Act as a liaison between finance, IT, and sales teams to align business needs with technical solutions. Drive automation and digitalization in collections reporting, tracking, and escalation procedures. Monitor and resolve issues in the collections process; recommend process improvements based on data insights. Required to work with global regions, should have knowledge around global process & work culture. Develop and document standard operating procedures (SOPs) for collection processes. Requirements: Qualification: Bachelor’s degree in F&A, Business, Information Systems, MBA, Masters in F&A Minimum 5+ years of experience as a Financial Analyst Deep understanding of ERP systems (e.g., SAP, Oracle, Salesforce) and their impact on finance processes. Proven implementation experience in ERP and Salesforce modules, system integrations. Strong knowledge of Order-to-Cash lifecycle and collections best practices. Proven experience in business finance operational processes, data analysis, and process improvement Strong analytical and problem-solving skills Preferred Qualifications: Experience with process improvement methodologies (e.g., Lean, Six Sigma). Familiarity with financial software and ERP systems. Advanced proficiency in data visualization tools (e.g., Tableau, Power BI) & Financial Forecasting Excellent communication and interpersonal skills.