FIELD BUSINESS DEVELOPMENT MANAGER - HOTEL LICENSING BUSINESS

COMPANY DESCRIPTION

At EBG Group, we are driven by a no-nonsense approach to solving real-world problems. We don’t just focus on ideas; we focus on tangible solutions that create value & positively impact industries.

Our vision is to continue leading the charge in shaping industries that matter in today’s modern world by addressing challenges head-on and making things right.

EBG Group established in 2019, partnered with Global Brands securing licensing agreements, expanding dealership/ franchise network and brand presence across multiple industries.

Field BDM – Hotel Licensing

Mumbai

Company Website – www.theebg.com

Job Role Purpose

CARLTON London is expanding its Hotel Brand Licensing business in India. We are looking to build the Field Operations Team responsible for on-ground hotel inspections, owner meetings, brand presentations, and compliance assessments.

This role is field-intensive and plays a critical part in converting independent hotels into CARLTON-licensed hotels by ensuring brand fit, operational feasibility, and owner alignment.

Key Responsibilities

1. Hotel Site Visits & Inspections

• Conduct on-site inspections of existing and upcoming hotels across assigned regions
• Evaluate properties against CARLTON brand standards:
• Room size & layout
• Lobby & common areas
• Service infrastructure
• Maintenance, hygiene & safety
• Capture inspection reports, photographs, and compliance gaps
• Prepare Brand Fit Assessment Reports

2. Hotel Owner & Management Engagement

• Meet hotel owners, promoters, and senior management
• Explain CARLTON Hotel Licensing Model (license fee, royalty, brand benefits)
• Present the CARLTON brand deck professionally
• Answer commercial, operational, and brand-related queries
• Build long-term relationships with hotel owners

3. Brand Presentation & Conversion Support

• Deliver face-to-face presentations using CARLTON licensing presentation
• Position CARLTON as a premium British lifestyle hotel brand
• Support the sales team in conversion discussions
• Coordinate with internal teams for:
• Commercial proposals
• Brand onboarding
• Agreement signing support

4. Brand Standards & Compliance Checks

• Conduct pre-signing and post-signing inspections
• Ensure adherence to:
• Branding guidelines
• Logo usage & signage
• Guest experience standards
• Track compliance deviations and recommend corrective actions
• Support periodic brand audits

5. Reporting & Documentation

• Prepare structured:
• Inspection reports
• Owner meeting summaries
• Follow-up action trackers
• Maintain database of:
• Visited hotels
• Inspection status
• Conversion stage
• Share weekly & monthly field reports with management

6. Coordination with Internal Teams

• Work closely with:
• Brand & design team
• Sales & licensing team
• Legal & contracts team
• Act as the bridge between hotel owners and CARLTON HQ

Ideal Candidate Profile

Education

• Graduate / Post-graduate in:
• Hotel Management
• Hospitality
• Business Administration
• Operations / Tourism (preferred)

7. Preferred Industry / Company Background (Very Important)

hospitality platforms, hotel chains, or

• OYO Hotels & Homes (strongly preferred)
• Treebo Hotels
• FabHotels
• Lemon Tree Red / Keys Select
• Bloom Hotels
• Ginger Hotels
• StayVista
• Zostel (for boutique property exposure)

8. Experience

• 4–5 years

  of experience in:
• Hotel operations
• Quality audits
• Brand standards / franchise operations
• Cluster hotel operations
• Hospitality consulting
• Experience with:
• Branded hotel chains
• Boutique or lifestyle hotels
• Pre-opening / conversion projects (preferred)

9. Skills & Competencies

• Strong

  hotel operations understanding

• Excellent

  presentation & communication skills

• Ability to confidently interact with

  hotel owners & promoters

• Eye for

  design, quality, and guest experience

• Strong documentation & reporting ability
• Professional appearance & demeanor
• Comfortable working independently in the field

10. Key Traits We Are Looking For

• Field-oriented & self-driven
• Brand ambassador mindset
• Detail-oriented & process-driven
• Commercial understanding of hotel business
• Relationship builder

Reporting To

• You will report to the Business Head of the Brand Licensing

Working Days

• Monday to Saturday Working (6 days a week)

Joining Time

• Within 30 days from the date of Offer given

Reporting Office

• Positions are required in Mumbai, Delhi and Bangalore

Salary Package

• Your Approximate Salary package will be 7 Lakhs to 9 Lakhs PA