Field Application Engineer

Company Description

SSM InfoTech Solutions Pvt. Ltd. has been delivering customized digital transformation solutions for over 20 years. Established in 2001, the company specializes in providing cutting-edge systems for industries such as Oil and Gas, Power, Food & Beverages, and Smart Cities. With its proprietary X-Force solutions and authorized distribution of leading technologies like AVEVA and Matrikon, SSM InfoTech bridges the digital-physical divide. The company's expertise spans Industrial IoT, AI, cloud hosting, and more, successfully completing over 400 projects globally. A leader in innovation, SSM InfoTech focuses on integrating profitability with sustainability in industrial operations.

1. Project Execution.

• Supervision of panel manufacturing, hardware configuration, prepare setup for Internal FAT/Customer FAT.

• Application development on X-Force, PLC or SCADA platform as per guidance of Lead Engineer / Technical Manager / Project Manager.

• Deployment of solution (hardware/software) at customer site, testing and commissioning of program as an individual or within team.

• Providing support to customer as an when assigned under guidance of Lead engineer / Technical Manager.

• Customer Interaction for technical deliverables (TM and PM should always be in loop)

2. Documentation

• Preparing project documentation as per requirement i.e. GA Drawing, Wiring Drawing, FAT/SAT procedure, Manuals etc. Updating document

• Maintaining Project Backup as designated locations.

• Create SOP/Technotes on troubleshooting/maintenance guidelines, site specific configurations.

3. Compliance, Reporting & Training

• Adherence to Reporting process in Timesheet, Meeting requirements of Work, maintaining discipline at workplace and customer site, Maintaining Integrity & confidentiality

• Daily reporting of on-site/Off-site project activity to Lead Engineer /PM/TM.

• Self Training (Function/Cross Functional) to be Targeted and Achieved (Online/Offline Certifications)

• Degree Or Diploma in Engineering or Technology

• 0-2 years of experience in the industry.

• Strong Knowledge of Basic Engineering.

• Good communication skills.

• Ability to travel.

Personal characteristics:

- Results oriented; Positive; Self-starter and proactive, takes ownership; - Establishes good working relationships; Good cultural understanding; - Analytical Thinking