About Us
Zelis is modernizing the healthcare financial experience in the United States (U.S.) across payers, providers, and healthcare consumers. We serve more than 750 payers, including the top five national health plans, regional health plans, TPAs and millions of healthcare providers and consumers across our platform of solutions. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts – driving real, measurable results for clients.
Why We Do What We Do
In the U.S., consumers, payers, and providers face significant challenges throughout the healthcare financial journey. Zelis helps streamline the process by offering solutions that improve transparency, efficiency, and communication among all parties involved. By addressing the obstacles that patients face in accessing care, navigating the intricacies of insurance claims, and the logistical challenges healthcare providers encounter with processing payments, Zelis aims to create a more seamless and effective healthcare financial system.Zelis India plays a crucial role in this mission by supporting various initiatives that enhance the healthcare financial experience. The local team contributes to the development and implementation of innovative solutions, ensuring that technology and processes are optimized for efficiency and effectiveness. Beyond operational expertise, Zelis India cultivates a collaborative work culture, leadership development, and global exposure, creating a dynamic environment for professional growth. With hybrid work flexibility, comprehensive healthcare benefits, financial wellness programs, and cultural celebrations, we foster a holistic workplace experience. Additionally, the team plays a vital role in maintaining high standards of service delivery and contributes to Zelis’ award-winning culture.
Position Overview
The Facility Manager is responsible for ensuring the efficient operation, safety, and functionality of all physical infrastructure and services within the organization. This role involves managing floor maintenance, vendor relationships, space planning, security, and compliance with health and safety regulations.
Key Responsibilities
- Facility Operations & Maintenance
- Oversee daily operations of building systems including HVAC, electrical, plumbing, and fire safety.
- Schedule and supervise maintenance and repair work.
- Ensure preventive maintenance programs are in place and executed.
- Vendor & Contract Management
- Manage relationships with external service providers (cleaning, security, maintenance, etc.).
- Negotiate contracts and monitor service level agreements.
- Space Planning & Utilization
- Optimize office space usage and support moves, additions, and changes.
- Coordinate with internal teams for workspace allocation and setup.
- Health, Safety & Compliance
- Ensure compliance with local regulations and company policies.
- Conduct regular safety audits and emergency drills.
- Maintain documentation for inspections and certifications.
- Budgeting & Cost Control
- Prepare and manage facility budgets.
- Monitor expenses and identify cost-saving opportunities.
- Sustainability & Environmental Initiatives
- Implement energy-saving and sustainability programs.
- Monitor utility usage and recommend improvements.
Qualifications
- Bachelor’s degree in Facilities Management, Engineering, Business Administration, or related field.
- 10+ years of experience in facility management or building operations.
- Strong knowledge of building systems and maintenance procedures.
- Excellent organizational and leadership skills.
- Proficiency in facility management software and tools.
Preferred Skills
- Certification in Facility Management (e.g., IFMA, BIFM, PMP).
- Experience with workplace safety and emergency preparedness.
- Strong communication and negotiation skills.
Commitment to Diversity, Equity, Inclusion, and Belonging
At Zelis, we champion diversity, equity, inclusion, and belonging in all aspects of our operations. We embrace the power of diversity and create an environment where people can bring their authentic and best selves to work. We know that a sense of belonging is key not only to your success at Zelis, but also to your ability to bring your best each day.
Equal Employment Opportunity
Zelis is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Accessibility Support
We are dedicated to ensuring our application process is accessible to all candidates. If you are a qualified individual with a disability and require reasonable accommodation with any part of the application and/or interview process, please email talentacquisition@zelis.com.
