Export Sales Coordinator

Qualifications & Experience:

• Education: BE / B.Tech – Electrical / Mechanical, Business Administration / International Trade (MBA preferred).
• Experience: 2–5 years in export coordination, preferably in a manufacturing or wire/cable industry.

Key Responsibilities:

1. Sales Coordination & Order Management:

• Coordinate with international customers, agents, and internal departments (production, dispatch, accounts, logistics) for order processing and execution.
• Prepare and manage sales quotations, proforma invoices, and sales orders.
• Follow up on customer inquiries, order confirmations, and delivery schedules.
• Maintain and update customer databases, order tracking sheets, and sales reports.

2. Export Documentation & Compliance:

• Prepare and verify all pre- and post-shipment export documentation, including invoices, packing lists, certificates of origin, LC (Letter of Credit) documents, shipping bills, etc.
• Coordinate with CHA (Custom House Agents), freight forwarders, and banks for export formalities and documentation.
• Ensure compliance with export rules, customs regulations, and country-specific requirements.

3. Logistics & Dispatch Coordination:

• Coordinate dispatch plans with production and logistics teams to ensure timely shipment.
• Track and monitor shipments until delivery and resolve any transit or customs-related issues.
• Manage container bookings, freight negotiations, and transport arrangements.

4. Customer Relationship Management:

• Maintain effective communication with customers regarding order status, documentation, and post-shipment updates.
• Handle customer complaints or issues professionally and coordinate solutions internally.
• Support the export sales team in customer development and new business opportunities.

5. Reporting & Analysis:

• Prepare periodic export sales reports, performance dashboards, and shipment summaries.
• Monitor payment terms and coordinate with finance for realization of export proceeds.

Job Types: Full-time, Permanent

Pay: ₹25,000.00 - ₹35,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Work Location: In person