Requisition Id: 1659738As a global leader in assurance, tax, transaction and advisory services, we hire and develop the most passionate people in their field to help build a better working world. This starts with a culture that believes in giving you the training, opportunities and creative freedom. At EY, we don't just focus on who you are now, but who you can become. We believe that it’s your career and ‘It’s yours to build’ which means potential here is limitless and we'll provide you with motivating and fulfilling experiences throughout your career to help you on the path to becoming your best professional self.
The opportunity
: Executive-Operations-HR-CBS - TAL - TALENT DEVELOPMENT - New Delhi
Operations :
No Data Available
CBS - TAL - TALENT DEVELOPMENT :
At Talent team, we empower you to have a sense of purpose and opportunities that add value to your overall career experience at EY. The team works together across functions and service lines to build strategic solutions that support our strategy and employer value proposition (EVP).The team partners effectively with the business leaders, providing strategic talent advice to work in an integrated manner, leveraging solutions and best practices. The teams are responsible for enabling the business, driving the engagement of our people locally and bringing our strategy and EVP to life.The team includes workstreams like, Business Partnering, Talent Acquisition, Learning and Development, Mobility, Compensation and benefit and enabling functions like HR systems, Operations, People Data Reporting and Analytics. They also leverage our global strength and scalability to drive HR-related technology, projects and processes that allow EY to deliver against the changing requirements to enable success. The core focus of the team is to ensure an exceptional EY experience lasts a lifetime.
Your Key Responsibilities
Technical Excellence
- Job Title: Well-being Associate / Counsellor – EY India Reports to: Well-being Manager, EY India Function: Health & Well-being, Talent Team Location: PAN India (Hybrid) Role Summary The Well-being Associate / Counsellor will play a frontline role in supporting EY India’s EY Cares framework, focusing on early intervention, employee counselling, and case coordination. The role requires a strong foundation in counselling or psychology, empathy in client handling, and operational excellence in managing high-risk and sensitive situations. This position supports the Chief Well-being Officer and Well-being Manager in implementing the Well-being Ally Program, the High-Risk Well-being Playbook, and the Well-being Hub — ensuring that employees receive timely, confidential, and compassionate support. Key Responsibilities Employee Support and Counselling Provide confidential, short-term counselling and emotional support to employees facing personal, work-related, or mental health challenges. Conduct initial assessments and triage cases appropriately, referring complex cases to external EAP partners or mental health professionals. Maintain accurate and confidential records in line with EY’s data protection and ethical standards. Case and Crisis Management Support the implementation of the High-Risk Well-being Playbook, coordinating closely with HR, the EAP, and medical professionals. Assist in identifying risk factors and escalating cases promptly to the Well-being Manager or Chief Well-being Officer. Ensure continuity of care through follow-ups, documentation, and tracking of support outcomes. Program and Awareness Support Assist in rolling out well-being awareness sessions, mental health campaigns, and the Well-being Ally Program. Curate and contribute to well-being resources, newsletters, and internal communication platforms such as the Well-being Hub. Support the onboarding and training of new Well-being Allies and champions across regions. Data and Reporting Track counselling utilisation, case trends, and thematic insights for inclusion in quarterly well-being dashboards. Identify emerging themes or stressors within the workforce and share data-led observations for proactive intervention. Skills and Experience Essential 3–6 years of experience in counselling, clinical psychology, or employee assistance roles. Master’s degree in Psychology / Counselling / Social Work (mandatory). Strong interpersonal skills with demonstrated empathy, confidentiality, and professionalism. Experience in handling employee or client-facing mental health support in a corporate or EAP setting. Preferred Experience working with digital well-being platforms or EAP systems. Exposure to organisational well-being initiatives or mental health advocacy. Knowledge of CBT, MBCT, or trauma-informed approaches. Attributes Emotionally intelligent, calm under pressure, and skilled at building trust. Strong ethical standards and discretion in handling confidential information. Passionate about helping people thrive through care, connection, and self-awareness. Impact and Growth This role is a stepping stone into a specialised well-being career within EY. The Well-being Associate will gain exposure to national programs, data-driven well-being analytics, and leadership engagement, while directly impacting the mental health and resilience of EY people.
Skills And Attributes
To qualify for the role you must have
Qualification
- Master of Arts in Psychology
Experience
What We Look For
People with the ability to work in a collaborative manner to provide services across multiple client departments while following the commercial and legal requirements. You will need a practical approach to solving issues and complex problems with the ability to deliver insightful and practical solutions. We look for people who are agile, curious, mindful, and able to sustain positive energy, while being adaptable and creative in their approach.
What We Offer
Fuelled by the brilliance of our people, EY has emerged as the strongest brand and the most attractive employer in our field, with market-leading growth over competitors. Our people work side-by-side with market-leading entrepreneurs, game-changers, disruptors, and visionaries. As an organization, we are investing more time, technology, and money than ever before in skills and learning for our people. At EY, you will have a personalized Career Journey and also the chance to tap into the resources of our career frameworks to better know about your roles, skills, and opportunities.EY is equally committed to being an inclusive employer, and we strive to achieve the right balance for our people—enabling us to deliver excellent client service while allowing our people to build their careers as well as focus on their wellbeing.If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.Join us in shaping the future with confidence. Apply Now
