Executive Assistant

Executive Assistant (EA)

Key Responsibilities

1. Operational Management

• Act as the CXO’s representative in day-to-day operational matters.
• Coordinate and monitor ongoing projects, ensuring deadlines and deliverables are met.
• Track red flags (delays, bottlenecks, unattended tasks) and escalate to the CXO with actionable insights.

2. Executive Support

• Manage CXO’s calendar, meetings, and follow-ups with internal and external stakeholders.
• Prepare meeting briefs, minutes of meetings, and track action items until closure.
• Handle confidential information with discretion.

3. Cross-Functional Coordination

• Liaise with department heads to gather updates, consolidate reports, and align priorities.
• Facilitate smooth communication between leadership and team members.
• Ensure accountability and compliance with established SOPs and processes.

4. Process & Documentation

• Maintain and update company operations playbooks, SOPs, and checklists.
• Standardize reporting templates for different departments.
• Support in drafting proposals, client-facing documents, and internal communications.

5. Strategic Assistance

• Support the CXO in preparing for board meetings, client calls, and reviews.
• Conduct research, prepare presentations, and draft key communications.
• Provide recommendations to improve efficiency in operations and workflows.

Requirements

• Bachelor’s degree in Business Administration, Management, or related field.
• 3–6 years of experience in executive assistance, operations, or project coordination.
• Strong communication skills (written and verbal).
• Excellent organizational and multitasking abilities.
• Proficiency in tools like Google Workspace, Microsoft Office, and project management tools (e.g., Notion, Trello, Asana, or Jira).
• Ability to handle sensitive information with confidentiality and professionalism.