-Role & responsibilities Understand Patient Problems: Engage with patients to deeply understand their pain-related issues and concerns. - Answering Queries: Respond to patient inquiries promptly and accurately, providing detailed information about our services. - Advise on Services: Use structured discussions to advise patients on the most suitable services that address their specific needs. - Manage Sales Process: Handle the sales process from start to finish, ensuring a seamless and positive experience for the patient. - Collaborate with Care Managers: Work closely with the care management team to ensure patient needs are met and services are aligned. - Develop and Execute Sales Strategies: Create and implement effective sales strategies to achieve targets and enhance clinic revenue. - Collect and Update Patient Data: Accurately collect and update patient information in the CRM system to maintain detailed and up-to-date records. Preferred candidate profile 1 to 3 years of experience in hard core sales (Freshers with a strong aptitude for sales are encouraged to apply). - Knowledge and experience in using CRM systems. - Ability to work in a fast-paced environment. - Based in Gurgaon or Delhi. - Immediate availability to join. Perks and benefits Health Insurance Be part of a growing and innovative chain of clinics. Opportunity to make a significant impact on patient lives. Collaborative and supportive team environment.
SSO HOSPITAL - Specialty Surgical Oncology (SSO) is one of Indias fastest-growing platforms delivering affordable, high-quality cancer care, headquartered in Mumbai. Founded and led by a distinguished team of oncologists and healthcare experts, SSO is redefining surgical oncology through deep clinical expertise, doctor-led leadership, and scalable, patient-centric models. With a strong presence across Mumbai (Ghatkopar, Thane, Andheri, and upcoming centers in South Mumbai and Ahmedabad) and Tier 2 cities like Nagpur and Belgaum. Its founding team brings 10,000+ surgeries of collective experience from premier institutions like Tata Memorial, Saifee, and Breach Candy. As we expand, SSO offers an extraordinary opportunity for like-minded professionals to join a mission-driven organization shaping the future of oncology in India — grounded in excellence, empathy, and innovation. Location: Mumbai (Field-intensive role across Ghatkopar, Thane, Andheri) Reporting to: Business Development Head, Growth & Marketing Key responsibilities: Build and maintain relationships with GPs and external doctors to drive referrals Conduct daily field visits and weekly engagement follow-ups Ensure brand presence through local events, awareness drives, and CMEs Track and report referral flow, doctor engagement quality, and conversion metrics Collaborate with marketing and operations to optimise the referral-to-surgery funnel Performance targets: Weekly and monthly referral count targets Doctor visit frequency and relationship quality benchmarks Referral-to-conversion rate tracking Participation in local events and engagement campaigns Strong interpersonal and relationship -building skills
35 years of sales experience, preferably in hospital or pharmaProfile Requirement : Strong network with doctors: General Physicians, Surgeons, Gynecologists, Dentists, ENT Specialists, and Gastroenterologists Prior experience in on-ground doctor engagement, referral generation , and handling clinic/hospital channels
About SSO S pecialty Surgical Oncology (SSO ) is one of Indias fastest-growing platforms delivering affordable, high-quality cancer care, headquartered in Mumbai. Founded and led by a distinguished team of oncologists and healthcare experts, SSO is redefining surgical oncology through deep clinical expertise, doctor-led leadership, and scalable, patient-centric models. With a strong presence across Mumbai (Ghatkopar, Thane, Andheri, and upcoming centers in South Mumbai and Ahmedabad) and Tier 2 cities like Nagpur and Belgaum. Its founding team brings 10,000+ surgeries of collective experience from premier institutions like Tata Memorial, Saifee, and Breach Candy. As we expand, SSO offers an extraordinary opportunity for like-minded professionals to join a mission-driven organization shaping the future of oncology in India grounded in excellence, empathy, and innovation. Role We are looking for a warm, articulate, and service-oriented Patient Experience Executive to be the first point of contact for patients and caregivers at our centre. You will play a key role in ensuring every patient journey is smooth, empathetic, and well-supported from consultation to discharge. Key responsibilities: Greet and counsel every patient and family entering the centre with warmth and professionalism Guide patients through their OPD visit, surgical counselling, and quote discussions Ensure follow through on diagnostics, insurance paperwork, and discharge protocols Handle relatives/caregivers with empathy and patience especially during wait periods Help convert OPD consults into IPD bookings by providing reassurance and clarity Requirements 1-3 years of experience in hospitality, healthcare, or guest relations Comfortable handling patient-facing interactions and emotional conversations Well-spoken in English, Hindi, and local language (Marathi/Gujarati preferred) Only female candidates are preferred
About SSO Hospital: Specialty Surgical Oncology (SSO) is one of Indias fastest-growing platforms delivering affordable, high-quality cancer care, headquartered in Mumbai. Founded and led by a distinguished team of oncologists and healthcare experts, SSO is redefining surgical oncology through deep clinical expertise, doctor-led leadership, and scalable, patient-centric models. With a strong presence across Mumbai (Ghatkopar, Thane, Andheri, and upcoming centers in South Mumbai and Ahmedabad) and Tier 2 cities like Nagpur and Belgaum. Its founding team brings 10,000+ surgeries of collective experience from premier institutions like Tata Memorial, Saifee, and Breach Candy. As we expand, SSO offers an extraordinary opportunity for like-minded professionals to join a mission-driven organization shaping the future of oncology in India grounded in excellence, empathy, and innovation. Location: Mumbai (Field-intensive role - Ghatkopar and nearby areas) Reporting to: Business Development Head, Growth & Marketing Key responsibilities: Build and maintain relationships with GPs and external doctors to drive referrals Conduct daily field visits and weekly engagement follow-ups Ensure brand presence through local events, awareness drives, and CMEs Track and report referral flow, doctor engagement quality, and conversion metrics Collaborate with marketing and operations to optimise the referral-to-surgery funnel Performance targets: Weekly and monthly referral count targets Doctor visit frequency and relationship quality benchmarks Referral-to-conversion rate tracking Participation in local events and engagement campaigns Strong interpersonal and relationship -building skills Requirements 2-7 years of experience in field sales or hospital marketing preferred Background in pharma, diagnostics, or hospital referral roles is ideal Comfortable with local travel and fieldwork; two-wheeler preferred Goal-driven with strong reporting discipline
-Role & responsibilities Understand Patient Problems: Engage with patients to deeply understand their pain-related issues and concerns. - Answering Queries: Respond to patient inquiries promptly and accurately, providing detailed information about our services. - Advise on Services: Use structured discussions to advise patients on the most suitable services that address their specific needs. - Manage Sales Process: Handle the sales process from start to finish, ensuring a seamless and positive experience for the patient. - Collaborate with Care Managers: Work closely with the care management team to ensure patient needs are met and services are aligned. - Develop and Execute Sales Strategies: Create and implement effective sales strategies to achieve targets and enhance clinic revenue. - Collect and Update Patient Data: Accurately collect and update patient information in the CRM system to maintain detailed and up-to-date records. Preferred candidate profile 1 to 3 years of experience in hard core sales (Freshers with a strong aptitude for sales are encouraged to apply). - Knowledge and experience in using CRM systems. - Ability to work in a fast-paced environment. - Based in Gurgaon or Delhi. - Immediate availability to join. Perks and benefits Health Insurance Be part of a growing and innovative chain of clinics. Opportunity to make a significant impact on patient lives. Collaborative and supportive team environment.
About SSO Hospital: Specialty Surgical Oncology (SSO) is one of Indias fastest-growing platforms delivering affordable, high-quality cancer care, headquartered in Mumbai. Founded and led by a distinguished team of oncologists and healthcare experts, SSO is redefining surgical oncology through deep clinical expertise, doctor-led leadership, and scalable, patient-centric models. With a strong presence across Mumbai (Ghatkopar, Thane, Andheri, and upcoming centers in South Mumbai and Ahmedabad) and Tier 2 cities like Nagpur and Belgaum. Its founding team brings 10,000+ surgeries of collective experience from premier institutions like Tata Memorial, Saifee, and Breach Candy. As we expand, SSO offers an extraordinary opportunity for like-minded professionals to join a mission-driven organization shaping the future of oncology in India grounded in excellence, empathy, and innovation. Location: Mumbai (Field-intensive role) Reporting to: Business Development Head, Growth & Marketing Key responsibilities: Build and maintain relationships with GPs and external doctors to drive referrals Conduct daily field visits and weekly engagement follow-ups Ensure brand presence through local events, awareness drives, and CMEs Track and report referral flow, doctor engagement quality, and conversion metrics Collaborate with marketing and operations to optimise the referral-to-surgery funnel Performance targets: Weekly and monthly referral count targets Doctor visit frequency and relationship quality benchmarks Referral-to-conversion rate tracking Participation in local events and engagement campaigns Strong interpersonal and relationship -building skills Requirements 2-7 years of experience in field sales or hospital marketing preferred Background in pharma, diagnostics, or hospital referral roles is ideal Comfortable with local travel and fieldwork; two-wheeler preferred Goal-driven with strong reporting discipline
Description W Health has set up Indias first healthcare focused Venture Studio called 2070Health- an innovation platform that builds transformative healthcare companies from scratch by discovering disruptive opportunities in whitespaces. Distinct from the accelerator approach, our venture studio is closely involved in idea generation, day-to-day operations, and strategic decisions of growing the new business. Companies incubated in the last 24 months include BabyMD, Elevate Now, Nivaan Care, Reveal Healthtech, and Everhope Oncology. Responsibilities HR Support : Providing support to the HR team in offer letter preparation, maintaining employee records, and managing employee insurance Details, Employee Birthday benefits, Employee queries related to insurance, etc. Vendor Management : Managing relationships with vendors and service providers such as IT support (laptop & other hardware requirements), office supplies etc. Office space management for all three locations- Bangalore, Delhi & Mumbai like working with managers of any of the We-Work, Behive etc. Budget Management : Creating and managing budgets for office-related expenses or for any events such as rent, utilities, and outsourcing activity and ensuring that expenses are kept within the allocated budget. Travel Management : Coordinating travel arrangements for employees, including booking flights and hotels, managing travel expenses, and ensuring compliance with travel policies. Event Management : Coordinating and organizing company events such as meetings, conferences, and team-building activities. Calendar Management : Managing the partner's schedule, scheduling meetings, organizing travel arrangements, and other administrative tasks. Requirements Graduation in any stream Minimum prior 3-5 years of work experience in similar role would be preferred Prior experience in Consulting, Executive Assistant, Executive Assistant, Personal Assistant, or similar role High Order of Empathy Excellent articulation and communication skills Ambitious and comfortable with fast-paced environment. Good follow-through and organization skills. Advantage if knows multiple regional languages like Hindi, Marathi, Kannada Benefits Be part of a growing/amazing team - A wonderful opportunity to be part of India's first healthcare venture studio. Trust over control - We believe in strong business fundamentals and possesses vision for scale from day 1. Truly, people are our greatest winners, and we want to make sure your full potential is met in the job. Numerous on-the-job-and-beyond learning opportunities - Beside your own role, you can learn immense about healthcare & investing industry.
Revenue Operations Manager - Everhope Oncology On-site Full time Location: Full time Gurugram, Haryana, India (Sector 65, GCR) About Everhope Oncology Everhope Oncology is a mission-driven cancer care platform backed by Narayana Health, W Health Ventures, and 2070Health, with $10M in seed funding. Focused on making high-quality treatment more accessible and patient-friendly, Everhope is building a nationwide network of medical and surgical oncology centers. Starting in Delhi and Mumbai, the network will expand to 10 cities over the next three years - bringing expert- led early diagnosis, daycare chemotherapy, and surgical oncology to where patients need them most. Everhope is also making strides in the early detection of cancer and the ecosystem of cancer services like nutrition, etc., under its platform Everhope Connect. About the Role Were looking for a dynamic Revenue Operations Manager to join our growing team! Youll oversee the entire marketing and sales funnel, collaborate with cross-functional teams, and directly impact patient experience by minimizing friction at every stage. Your mission will be to prevent drop-offs in our acquisition funnel, create best-in-class patient journeys, and streamline admissionsincluding supporting insurance and financial assistance processes. Key Responsibilities: - Funnel Management & Leakage Prevention - Analyze the marketing and sales funnels to track and prevent attrition/leakage at every stagefrom first contact to admission. - Work closely with marketing, inside sales, offline sales, and clinical teams to ensure seamless pipeline transitions and address any gaps. - Develop and implement strategies to optimize conversion rates and maximize patient engagement. - Customer Experience Enhancement - Collaborate with all touchpoint teams (sales, clinical, patient support) to deliver an exceptional experience throughout the patient journey. - Monitor feedback, identify pain points, and create action plans for continuous improvement. - Champion the voice of the patient within the organization, conducting periodic reviews and sharing insights with leadership. - Admission Process & Insurance Empanelments - Lead efforts to have all patient admission processes, documents, and data flows well defined, standardized, and monitored. - Ensure timely empanelment and coordination with insurance providers, TPA desks, and financial assistance teams so that patients face minimal friction or delay. - Address patient queries around financial assistance, insurance, and billing, providing accurate and empathetic support. - Data Analysis & Reporting - Maintain clear dashboards and reports on key metrics: funnel conversion, customer NPS, process SLAs, and lost patient reasons. - Regularly share actionable insights with senior management and work with them to set and track improvement targets. - Collaboration & Training - Proactively engage with all internal teams to align on process improvements, sales targets, and customer experience standards. - Support the training of frontline staff to uphold best practices in patient engagement and admissions. Requirements - Bachelors or Masters degree in Business Administration, Healthcare Management, or related field - 810 years of experience in revenue operations, business operations, patient experience, or related roles in the healthcare/hospital sector - Proven track record of improving sales funnel conversions and patient satisfaction - Strong analytical skills; experience with CRM/sales analytics tools preferred - Excellent communication, stakeholder management, and organizational abilities - Knowledge of hospital admission processes and insurance empanelment is a big plus - Empathetic approach with a passion for improving healthcare delivery Benefits What We Offer: - A mission-driven culture focused on transforming cancer care in India - Opportunity to create real impact in patient lives - Competitive salary and benefits - Growth and learning opportunities
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