Ekincare

Position: Accounts Receivable Executive Location: Hyderabad Reporting to: Manager- Finance & Accounts About the Role: This position is responsible for overseeing and managing the accounts receivable function within an organization. The primary role is to ensure that the company's receivables are collected promptly and maintain a healthy cash flow. Job Responsibilities: Review of invoices/credit notes raised by the team and coordinate with internal teams to ensure the accuracy of the workings Review of customer master data, agreements etc., Oversee and manage the accounts receivable process, ensuring timely and accurate invoicing, collection, and recording of customer payments Coordinating with Sales, customer service, and other departments to resolve billing and payment discrepancies and ensure accurate and timely resolution Ensuring completeness of revenue through required validation checks Monitoring the receivables end to end to ensure the cash inflows are on time Assist in month/quarter-end closing activities like unbilled revenue, deferred revenue etc., Managing customer queries and ensuring the team responds to the queries on time Review of statutory filings and reconciliations with books to ensure no discrepancies A successful candidate for this role requires: Bachelor's degree in accounting, finance, or a related field 2+ years of relevant experience working in accounts receivable or similar roles of growing organizations and managing AR teams Proficiency in using accounting software and ERP systems. Experience with specific software such as Zoho or QuickBooks is an added advantage Strong knowledge of ledger and statutory reconciliations Strong understanding of accounting concepts and principles Good MS Excel skills and communication skills Career opportunities & Benefits: Be at the forefront of new-age healthcare Play a key role in a successful high-growth startup Enjoy attractive compensation, Incentives, ESOPs, Medical, and fitness-sponsored benefits like Gym, Yoga, Zumba and other membership benefits

Position: Field Executive - Operations (Male Candidates Only) Locations: Mumbai Reporting to: Manager- Operations Salary Range: 3L to 4L per annum Note: This role requires working Monday to Saturday, from 7 am to 4 pm. It involves field operations and requires the individual to have their own bike and a valid vehicle license. Overview: Field Executive - Operations is responsible for performing administrative and execution tasks to support the organization's daily operations. The Field Execut must have excellent organizational skills to perform various duties for different business functions under the supervision of an operations manager. Responsibilities: Responsible for handling operations related to the backend by coordinating with clients & Inhouse. Manage the Backend process such as Appointment Confirmations, Reports, Escalations & Executions. Responsible for End to End backend support to operations enquiries, Confirmation follow-ups with Clients, SOD & EOD Report preparation, logistics, weekly reports. Working closely with Clients, Corporate Customers and internal stakeholders for Appointment confirmation, reports and ensure timely action of completing tasks at hand. Build and develop relationships with the existing and new Clients. Career Opportunities & Benefits: Play a key role in a successful high-growth startup Be at the forefront of new-age health tech Enjoy attractive compensation, Incentives, Medical, fitness-sponsored benefits like Gym, Yoga, Zumba and other membership benefits Key success metrics for this role: Audit Cycle VIP Appointments Experience Handling the region appointments and reports (Based on requirement) Managing the relationship and operations with the vendor. Must-have skills: High school diploma or Graduation Strong analytical and organizational skills. Excellent communication and listening skills. Ability to work under pressure. Strong computer proficiency. Must be detail and solutions-oriented. Well versed in MS office suite such as word, excel and PowerPoint presentation.

Position: Associate Customer Support Location: Hyderabad (Work from Office) Working Days: 6 days a week Salary: 2.52 LPA Reporting To: Customer Support Manager Job Description: We are looking for a highly motivated Associate- Customer Support to join our dynamic team at ekincare , one of India's fastest-growing health-tech platforms. If you're passionate about delivering top-notch customer experiences and want to be part of a high-growth startup, this is your chance! Key Responsibilities: Handle customer queries through chat, calls, and emails Understand customer needs, provide timely resolutions, and ensure customer satisfaction Upsell relevant services based on user interactions and requirements Analyze issues and take ownership to deliver smooth customer journeys Eligibility: Any graduate (2021, 2022, 2023, 2024, 2025 pass-out) Minimum of 60% aggregate marks Skills Required: Excellent communication skills in English Ability to multi-task and prioritize in a fast-paced environment Basic proficiency in Excel and a strong problem-solving mindset Self-driven and a strong sense of ownership Who Can Apply: Freshers or candidates with up to 2 years of experience in customer support roles Comfortable working in a startup environment with a willingness to take on responsibilities independently Why Join ekincare? Be part of a growing health-tech startup transforming corporate wellness Opportunity to work with top-tier clients like Netflix, Nike, and S&P Global Attractive compensation, health benefits, and career growth opportunities

[{"Salary":null , "Remote_Job":false , "Posting_Title":"Business development specialist - Insurer relations" , "Is_Locked":false , "City":"Mumbai" , "Industry":"Health Care","Job_Description":" We are in search of a dynamic and results-driven corporate sales specialist possessing great understanding of the health-tech Insurance space. The ideal candidate will spearhead the expansion and oversight of our array of strategic partnerships with Insurers. This position demands a solid mix of business development, relationship cultivation, and strategic foresight. The role will hold a pivotal position in pinpointing, securing, and fostering partnerships that resonate with our business goals. Role: Business development specialist - Insurer relations Location: Mumbai Reporting To: Co-founder Responsibilities: Lead the identification and cultivation of strategic partnerships with insurance companies to expand our indirect sales channels Develop and execute comprehensive business development strategies to maximize revenue generation through indirect sales partnerships Foster strong relationships with key stakeholders in the insurance sector to ensure alignment of partnership objectives with our business goals Collaborate cross-functionally with internal teams to ensure seamless integration and execution of indirect sales initiatives, leveraging resources effectively Monitor market trends, competitive landscape, and industry developments to identify new opportunities for partnership expansion and revenue growth with the insurers To be on top of competition offerings and navigate a conversation with a client when asked, by not comparing features rather highlighting our USPs which best suit the client \u200b Keeping track of competitor activities and products and developing a sales strategy to ensure market edge About ekincare: Join the fastest-growing health benefits platform in India. ekincare is a Series B funded startup, Operating in one of the few industries with tailwinds from COVID-19. We are at the intersection of health & insure -tech, targeting South East Asias multi-billion-dollar corporate health benefits market. Trusted by 1000s of companies like LinkedIn, Nike, Netflix, Airbnb, S&P Global, Dmart etc., our predictive and personalized platform helps employers administer their health benefits efficiently, reduce health care costs by 20% and increase employees engagement. Recognized for our innovations by NASSCOM (10 most innovative start-ups), Google for startups. Requirements Graduate with 5+ years of strong B2B sales work experience with HealthTech, Insurance, Brokerage, or TPA sectors Demonstrated understanding of indirect sales processes and strategies. Strong communication and negotiation skills. Ability to thrive in a dynamic, target-driven environment. Highly articulate with excellent business communication (verbal and written) skills and presentation skills suitable for a corporate environment Willingness to roll up the sleeves and demonstrate a "get the job done at all cost " attitude Benefits Be part of a successful, high-growth B Series-funded startup with patented technology Work at the forefront of cutting-edge health-tech innovation Trusted by 1000+ companies across industries Dynamic startup culture with a flat hierarchy and a \u201cfast fail, fast learn\u201d approach Attractive compensation with lucrative performance-based incentives ESOPs and rapid career growth with opportunities for multiple promotions in a year 360-degree appraisal process for holistic performance feedback Direct reporting to top management for high-impact exposure Comprehensive medical benefits, fitness-sponsored perks including Gym, Yoga, Zumba, and more " , "Work_Experience":null , "Job_Type":"Full time" , "Job_Opening_Name":"Business development specialist - Insurer relations" , "State":"Maharashtra" , "Currency":"INR" , "Country":"India" , "Zip_Code":"400093" , "id":"168961000001202271" , "Publish":true , "Date_Opened":"2025-08-18" , "Keep_on_Career_Site":false}]

[{"Salary":null , "Remote_Job":false , "Posting_Title":"Sr. Associate" , "Is_Locked":false , "City":"Hyderabad" , "Industry":"Health Care","Job_Description":" We are looking for a proactive and driven Sr. Associate Talent Acquisition to join our team in Hyderabad. The ideal candidate brings hands-on experience in hiring, thrives in fast-paced startup ecosystems, and is passionate about delivering quality talent in tight timelines. Job Title: Sr. Associate - Talent Acquisition Location: Hyderabad (Work from Office) Reporting to: Head - HR Experience: 1+ year Key Responsibilities: Own and execute end-to-end recruitment for Operations, Support and Business roles across levels Collaborate with hiring managers and business leaders to define role requirements, ideal candidate profiles, and hiring strategies Build strong candidate pipelines through various sourcing techniques Naukri, LinkedIn, job boards, referrals, networking, and headhunting Ensure timely closures while maintaining a strong focus on quality and candidate experience Drive effective communication and coordination across stakeholders during the recruitment lifecycle Maintain accurate data on the ATS and generate periodic reports for reviews Support employer branding and talent mapping initiatives as required Stay up to date with hiring trends and best practices in the startup ecosystem Requirements Minimum 1 year of hands-on experience in Talent Acquisition Prior experience working in a startup or fast-paced growth environment is essential Strong sourcing, stakeholder management, and negotiation skills Excellent written and verbal communication Ability to work independently and manage multiple mandates in parallel Familiarity with Zoho ATS system is a plus Benefits At ekincare, we are not just building a product we are redefining how India experiences corporate healthcare. This is an opportunity for driven professionals who want to create meaningful impact at scale and fast-track their careers. Be part of a winner A Series B-funded, high-growth startup with patented technology, trusted by 1000+ companies across industries. Shape the future of health-tech Work on cutting-edge solutions in one of the fastest-growing domains. Thriving in a dynamic, flat-hierarchy environment with a fast fail, fast learnculture that empowers experimentation and rapid iteration. Career acceleration ESOPs, attractive performance-based incentives, and the possibility of multiple promotions within a year. Empowered environment Dynamic startup culture, flat hierarchy, and a fast fail, fast learnapproach. Holistic growth 360-degree appraisal process and learning opportunities beyond your function. Well-being matters Comprehensive medical benefits and fitness perks, including gym, yoga, Zumba, and more. " , "Work_Experience":null , "Job_Type":"Full time","Job_Opening_Name":"Sr. Associate" , "State":"Telangana" , "Currency":"INR" , "Country":"India" , "Zip_Code":"500081" , "id":"168961000001301628" , "Publish":true , "Date_Opened":"2025-08-31" , "Keep_on_Career_Site":false}]

[{"Salary":null , "Remote_Job":false , "Posting_Title":"Management Trainee MIS & Treasury (CA Fresher)" , "Is_Locked":false , "City":"Hyderabad" , "Industry":"Health Care","Job_Description":" Job Title: Management Trainee MIS & Treasury (CA Fresher) Location: Hyderabad (Work from Office) Department: Finance & Accounts Role Overview We are looking for a CA Fresher to join our Finance team at ekincare . This role will involve MIS preparation, treasury operations, monthly financial statement creation, and payment reviews, providing a strong foundation for a career in corporate finance. Key Responsibilities Review and validate vendor, statutory, and employee-related payments . Coordinate with banks for daily treasury operations , reconciliations, and compliance. Support in cash flow forecasting, fund management, and liquidity planning . Assist in monthly financial statement (FS) preparation , ensuring accuracy and timeliness. Ensure adherence to internal financial controls and approval processes. Provide support during internal/external audits and compliance reviews. Collaborate with cross-functional teams for data collection and financial insights. Maintain and update financial records, schedules, and trackers for reporting purposes. Prepare and publish monthly MIS reports with variance analysis against budgets/forecasts. Requirements Chart ered Accountant (CA) Fresher. Strong knowledge of accounting standards and financial reporting. Proficiency in MS Excel and analytical tools. Detail-oriented with excellent problem-solving skills. Strong communication and interpersonal skills. Benefits Why Join ekincare At ekincare, we are not just building a product we are redefining how India experiences corporate healthcare. This is an opportunity for high-caliber professionals who want to create meaningful impact at scale and fast-track their careers. Be part of a winner A Series B-funded, high-growth startup with patented technology, trusted by 1000+ companies across industries. Shape the future of health-tech Work on cutting-edge solutions in one of the fastest-growing domains. High-impact role Direct exposure to top management, influencing strategy and outcomes. Thriving in a dynamic, flat-hierarchy environment with a fast fail, fast learnculture that empowers experimentation and rapid iteration. Career acceleration ESOPs, attractive performance-based incentives, and the possibility of multiple promotions within a year. Empowered environment Dynamic startup culture, flat hierarchy, and a fast fail, fast learnapproach. Holistic growth 360-degree appraisal process and learning opportunities beyond your function. Well-being matters Comprehensive medical benefits and fitness perks, including gym, yoga, Zumba, and more. " , "Work_Experience":null , "Job_Type":"Full time" , "Job_Opening_Name":"Management Trainee MIS & Treasury (CA Fresher)" , "State":"Telangana" , "Currency":"INR" , "Country":"India" , "Zip_Code":"500001" , "id":"168961000001332063" , "Publish":true , "Date_Opened":"2025-09-03" , "Keep_on_Career_Site":true}]

[{"Salary":null , "Remote_Job":false , "Posting_Title":"Management Trainee Operations" , "Is_Locked":false , "City":"Hyderabad" , "Industry":"Health Care","Job_Description":" Position: Management Trainee Operations Location: Hyderabad (Work from Office) Working Days: 6 days a week Reporting to: Manager Operations Salary: 4 LPA Overview Were looking for a proactive and detail-oriented Management Trainee to join our Operations team. Youll play a key role in ensuring smooth coordination between partners, customers, and internal teams. This role demands strong communication , analytical thinking, and the ability to manage reporting, escalations, and ad-hoc tasks with ownership and precision. Responsibilities Manage daily operations including appointment confirmations, client coordination, onsite health checks, and issue resolution. Own the preparation and review of Start-of-Day (SOD) and End-of-Day (EOD) reports; ensure timely follow-ups. Identify process gaps and recommend improvements to boost operational efficiency. Take ownership of ad-hoc tasks by treating them as mini-projectsplanning, executing, and closing them with clear outcomes. Collaborate cross-functionally to ensure seamless execution of urgent or unplanned requirements. Requirements Bachelordegree in any discipline; healthcare or insurance background preferred. 6 months of experience in backend operations or client servicing is a plus. Strong verbal and written communication skills. Proficiency in MS Excel and reporting tools. Ability to multitask and thrive in a fast-paced environment. Benefits Why Join ekincare At ekincare , we are not just building a product we are redefining how India experiences corporate healthcare. This is an opportunity for high-caliber professionals who want to create meaningful impact at scale and fast-track their careers. Be part of a winner A Series B-funded, high-growth startup with patented technology, trusted by 1000+ companies across industries. Shape the future of health-tech Work on cutting-edge solutions in one of the fastest-growing domains. High-impact role Direct exposure to top management, influencing strategy and outcomes. Thriving in a dynamic, flat-hierarchy environment with a fast fail, fast learnculture that empowers experimentation and rapid iteration. Career acceleration ESOPs, attractive performance-based incentives, and the possibility of multiple promotions within a year. Empowered environment Dynamic startup culture, flat hierarchy, and a fast fail, fast learnapproach. Holistic growth 360-degree appraisal process and learning opportunities beyond your function. Well-being matters Comprehensive medical benefits and fitness perks, including gym, yoga, Zumba, and more. If you are serious about your career and ready to operate at the top of your game, ekincare is where you belong. " , "Work_Experience":null , "Job_Type":"Full time" , "Job_Opening_Name":"Management Trainee Operations" , "State":"Telangana" , "Currency":"INR" , "Country":"India" , "Zip_Code":"500001" , "id":"168961000001345001" , "Publish":true , "Date_Opened":"2025-09-03" , "Keep_on_Career_Site":false}]

[{"Salary":null , "Remote_Job":false , "Posting_Title":"Head of New Business" , "Is_Locked":false , "City":"Mumbai" , "Industry":"Health Care","Job_Description":" Role: Head of New Business Location: Mumbai Reporting To: Cofounder Role Overview The Head of New Business will lead and scale ekincare new business initiatives across API-led solutions and Affinity Partnerships, with a strong focus on BFSI and non-BFSI segments. This leader will be responsible for building and validating Product-Market Fit (PMF) for new channels, driving revenue growth, and establishing scalable go-to-market strategies. Success Metrics: Develop and achieve 2 year roadmap on new business verticals (B2B2C) Achieve 30%+ contribution of new business to total revenue within 12 months. Maintain CAC payback within 12 months. Key Responsibilities: Strategy & Growth: Define and execute GTM for new business verticals (API-led & affinity); lead PMF for BFSI and non-BFSI segments. BFSI & Affinity Leadership: Build a BFSI pod; drive non-BFSI affinity growth aligned with company objectives. GTM & Sales Enablement: Develop sales playbooks, partnership structures, and targeted campaigns with marketing. Product-Market Fit: Validate offerings with product/market feedback; track PMF metrics before scaling. Cross-Functional Collaboration: Integrate new business into core offerings, align with product, tech, and regional sales. Requirements Experience: 812 years in business development, partnerships, or revenue leadership, preferably in healthtech , SaaS, BFSI, or affinity-led businesses. Track Record: Proven success in launching and scaling new business verticals. Domain Knowledge: Strong understanding of BFSI partnerships, affinity channels, and API-based business models. Leadership Skills: Ability to build and mentor cross-functional teams for rapid experimentation and scaling. Strategic Thinking: Data-driven decision-making with a focus on market trends and customer needs. Relationship Building: Strong network within BFSI and other affinity segments. Benefits Why Join ekincare At ekincare , we are not just building a product we are redefining how India experiences corporate healthcare. This is an opportunity for high-caliber professionals who want to create meaningful impact at scale and fast-track their careers. Be part of a winner A Series B-funded, high-growth startup with patented technology, trusted by 1000+ companies across industries. Shape the future of health-tech Work on cutting-edge solutions in one of the fastest-growing domains. High-impact role Direct exposure to top management, influencing strategy and outcomes. Thriving in a dynamic, flat-hierarchy environment with a fast fail, fast learnculture that empowers experimentation and rapid iteration. Career acceleration ESOPs, attractive performance-based incentives, and the possibility of multiple promotions within a year. Empowered environment Dynamic startup culture, flat hierarchy, and a fast fail, fast learnapproach. Holistic growth 360-degree appraisal process and learning opportunities beyond your function. Well-being matters Comprehensive medical benefits and fitness perks , including gym, yoga, Zumba, and more. If you are serious about your career and ready to operate at the top of your game, ekincare is where you belong. " , "Work_Experience":null , "Job_Type":"Full time","Job_Opening_Name":"Head of New Business" , "State":"Mumbai" , "Currency":"INR" , "Country":"India" , "Zip_Code":"400008" , "id":"168961000001237357" , "Publish":true , "Date_Opened":"2025-08-21" , "Keep_on_Career_Site":false}]

Identify opportunities in the region to develop and execute effective sales and GTM strategies Develop and maintain a robust and healthy sales pipeline in accordance to the sales plan Build and cultivate strategic partnerships with our existing channel partners like insurance companies, brokers, and TPAs to enhance indirect sales channels Planning in advance the actions which shall help in achieving the monthly sales quota Consistently exceeding or meeting sales quota every month Formulate monthly, quarterly, and half-yearly sales plans in line to the sales quota as allotted Follow-up with clients as per the timelines as agreed for the next sales discussions To be on top of competition offerings and navigate a conversation with a client when asked, by not comparing features rather highlighting our USPs which best suits the client Prepare and submit commercial proposals timely to the clients Keeping track of competitor activities and products and developing a sales strategy to ensure market edge.

The B2B Growth Lead will lead ekincare marketing strategy and execution across B2B marketing, events, Demand generation, conferences, social media, content, and PR. The role will be instrumental in driving brand visibility, generating qualified leads, and enabling the sales and customer success teams to achieve revenue targets. This role also requires frugal marketing expertise, maximizing outcomes with efficient use of budgets, leveraging creativity, partnerships, and data-driven strategies to deliver high-impact results at low cost. Success Metrics: Deliver 5% QoQ qualified lead growth Generate 4X pipeline vs. marketing spend Drive brand presence through 20+ events /year Increase digital engagement (website social) by 40% Demonstrate cost-efficient ROI through frugal marketing practices Key Responsibilities: Marketing Strategy: Plan and execute B2B marketing aligned with revenue goals, leveraging frugal marketing for maximum impact. Demand Generation: Design and run digital/offline campaigns to fuel pipeline growth. Brand Communication: Drive brand positioning, content, social media, and PR for visibility and thought leadership. Events Partnerships: Lead conferences and partnerships to enhance engagement and conversions. Analytics ROI: Track KPIs, optimize spend, and deliver actionable performance insights.

Position : Associate- Helpdesk- Operations Location : Bangalore Reporting to : Manager Salary Range : 2.74LPA- 4LPA Overview: As an Associate- Helpdesk , you will be responsible for providing comprehensive assistance to senior employees at the client's place, managing their queries, and ensuring smooth operations during health checks on weekends. You will be the primary point of contact for senior staff, offering technical support, troubleshooting assistance, and ensuring their overall satisfaction with our services. Responsibilities: On-site Support: Travel to client offices to provide on-site assistance to senior employees. This includes resolving technical issues, setting up equipment, and ensuring that all systems are functioning effectively. Assist Senior Employees: Provide personalized support to senior employees, addressing their specific needs and concerns promptly and professionally. Query Management: Manage and resolve queries from employees, including technical issues, software applications, and general inquiries. Health Checks Support: Provide support during health checks on weekends for employees, ensuring a seamless process and addressing any technical issues that may arise. Documentation: Maintain accurate records of support tickets, resolutions, and any other relevant information for future reference. Career Opportunities & Benefits: Enjoy attractive compensation, incentives, Medical, fitness-sponsored benefits like Gym, Yoga, Zumba and other membership benefits Key success metrics for this role: Audit Cycle VIP Appointments Experience Handling the region appointments and reports (Based on requirement) Managing the relationship and operations with the vendor. Must have Skills: High school diploma/Graduation Strong analytical and organizational skills. Excellent communication and listening skills. Ability to work under pressure. Strong computer proficiency. Must be detail and solutions-oriented. Well versed in MS office suite such as word, excel and PowerPoint presentation

Positions: Associate Customer Delight (Support) Associate Backend Operations Location: Hyderabad Reporting to: Respective Managers (Customer Support, Backend Operations) Salary range: 2.74LPA Working Days: 6 days a week Eligibility Criteria for both positions: Qualification: Any Graduate Passing Year: 2020, 2021, 2022, 2023, 2024 & 2025 Work Experience: 0 to 6 months Joining Month: We have openings every month as it is an ongoing requirement No of Openings: 5 Responsibilities: 1. Associate Customer Delight (Support): Handle customer queries via chat, calls, and emails Identify customer needs, resolve issues, and provide appropriate solutions Generate revenue through upselling and understanding customer requirements Analyse situations and make business decisions to ensure a seamless customer experience 2. Associate Backend Operations: Manage backend operations including appointment confirmations, client coordination, and escalations Prepare SOD & EOD reports and follow up on inquiries Coordinate with insurers for OPD claims and understand inclusions/exclusions Communicate effectively with corporate clients and internal stakeholders Must skills: Good communication skills in English and multi-tasking ability Sound confident, energetic and have patience all through the day Friendly, calm under pressure, and effective communication with customers Ability to probe and comprehend the issue or situations Flexible to changes and adapt to new methods as per requirement Ideal candidate: Excellent attention to detail with good typing speed Good Excel and presentation skills Someone who is good at selling and can be self-motivated, take initiative, flexible to accommodate new methods, and responsibilities as and when the role demands Decision-making and prioritization Strong problem-solving, critical thinking, and analytical reasoning abilities Build and develop relationships with internal & external, so that faster resolution can be provided to the customer Career opportunities: Play a key role in a successful high-growth startup Be at the forefront of new-age health tech Enjoy attractive compensation, incentives, health, and fitness-sponsored benefits

Job Title: QA Engineer - Manual Location: Hyderabad (Work from Office) Experience: Minimum 2 years Role Overview : We are looking for a detail-oriented Manual QA Engineer to join our team. You will be responsible for ensuring the quality and reliability of our products by creating, executing, and maintaining manual test cases. The ideal candidate should have strong analytical skills, a keen eye for detail, and a passion for delivering high-quality software to end users. Key Responsibilities: Review requirements, specifications, and technical design documents to provide timely and meaningful feedback. Create comprehensive and well-structured test plans and test cases. Perform functional, regression, integration, UI, and exploratory testing across web and mobile applications. Identify, document, and track software defects using bug-tracking tools (e.g., Jira, Bugzilla). Work closely with developers, product managers, and other stakeholders to reproduce and resolve issues. Ensure that testing activities are carried out in accordance with defined standards and processes. Participate in review meetings and contribute to continuous improvements in testing processes.Validate fixes and perform re-testing of the reported issues. Provide clear and concise test reports to stakeholders. Key requirements : Bachelors degree in Computer Science, Engineering, or related field Minimum 2 years of proven experience as a Manual QA Engineer, QA Tester, or similar roles. Strong understanding of QA methodologies, tools, and processes. Hands-on experience in writing test cases, executing them, and reporting defects. Familiarity with defect management tools (e.g., Jira, TestRail, Azure DevOps). Ability to test web applications, mobile apps, and APIs (basic knowledge of Postman is a plus). Basic understanding of SDLC (Software Development Life Cycle) and STLC (Software Testing Life Cycle). Good communication and collaboration skills to work effectively with cross-functional teams. Attention to detail, critical thinking, and problem-solving abilities. Good to have skills : Experience in Agile/Scrum development process. Exposure to automation frameworks or willingness to learn automation testing. Knowledge of SQL for data validation. Familiarity with version control systems like Git. Why Join ekincare : At ekincare, we are not just building a product we are redefining how India experiences corporate healthcare. This is an opportunity for high-caliber professionals who want to create meaningful impact at scale and fast-track their careers. • Be part of a winner A Series B-funded, high-growth start-up with patented technology, trusted by 1000+ companies across industries .• Shape the future of health-tech Work on cutting-edge solutions in one of the fastest-growing domains. • High-impact role Direct exposure to top management, influencing strategy and outcomes. • Thriving in a dynamic, flat-hierarchy environment with a fast fail, fast learn culture that empowers experimentation and rapid iteration. • Career acceleration ESOPs, attractive performance-based incentives, and the possibility of multiple promotions within a year. • Empowered environment Dynamic startup culture, flat hierarchy, and a fast fail, fast learn” approach. • Holistic growth – 360-degree appraisal process and learning opportunities beyond your function. • Well-being matters – Comprehensive medical benefits and fitness perks, including gym, yoga, Zumba, and more. If you are serious about your career and ready to operate at the top of your game, ekincare is where you belong.

- Handle customer queries through chat, calls, and emails - Understand customer needs, provide timely resolutions, and ensure customer satisfaction - Upsell relevant services based on user interactions and requirements - Analyse issues and take ownership to deliver smooth customer journeys Requirements Freshers with a m inimum of 60% aggregate marks or up to 2 years of experience in Operations/ Customer support or similar roles Availability to join immediately or within a week Excellent communication skills in English Ability to multi-task and prioritize in a fast-paced environment Basic proficiency in Excel and a strong problem-solving mindset Self-driven and a strong sense of ownership Comfortable working in a startup environment, with the willingness to take on responsibilities independently

- Manage backend operations, including appointment confirmations, client coordination, and escalations. - Prepare SOD & EOD reports and follow up on inquiries. - Coordinate with insurers on OPD claims and inclusions/exclusions. - Communicate effectively with corporate customers and internal stakeholders. Requirements Freshers with a m inimum of 60% aggregate marks or up to 2 years of experience in Operations/ Customer support or similar roles Availability to join immediately or within a week Excellent communication skills in English Ability to multi-task and prioritize in a fast-paced environment Basic proficiency in Excel and a strong problem-solving mindset Self-driven and a strong sense of ownership Comfortable working in a startup environment, with the willingness to take on responsibilities independently