Events & Travel Operations Consultant

5 years

3 - 4 Lacs

Posted:3 weeks ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Part Time

Job Description

Central
Bengaluru

Job Description

Position Overview
Oversee and optimize all corporate travel, event management, and gifting operations to drive cost efficiency and operational excellence across the organization.
Key Responsibilities
Travel Management & Vendor Relations
  • Consolidate and analyze comprehensive travel expenditure across all corporate travel management companies including MakeMyTrip (MMT), Longstays, and other third-party agencies
  • Develop and maintain detailed tracking systems for all travel-related expenses, including bookings, cancellations, and policy compliance metrics
  • Negotiate and manage strategic partnerships with travel vendors to secure preferential rates and service level agreements
  • Conduct quarterly reviews of vendor performance against established KPIs and contractual obligations
Strategic Travel Optimization
  • Identify and implement cost-saving opportunities across the travel program, with a target of demonstrating measurable year-over-year savings
  • Develop predictive analytics and reporting dashboards to track travel spend patterns, peak booking periods, and department-wise utilization
  • Establish and negotiate direct corporate agreements with airlines, particularly for high-volume US-India routes, bypassing third-party agency fees where beneficial
  • Create and enforce travel policies that balance employee convenience with fiscal responsibility
  • Benchmark travel costs against industry standards and recommend optimization strategies
Event Management & Execution
  • Plan, coordinate, and execute end-to-end logistics for corporate events including venue selection, food & beverage arrangements, AV requirements, and attendee management
  • Manage flagship events such as CapConnect, Captivate 2026, and customer workshops, ensuring flawless execution and positive stakeholder experiences
  • Develop comprehensive event budgets, track expenses against projections, and provide post-event financial reconciliation
  • Source and negotiate contracts with venues, caterers, and event service providers to maximize value
  • Coordinate with internal teams (Marketing, Sales, HR) to align event objectives with business goals
Global Gifting Program Management
  • Design and implement a centralized, streamlined gifting strategy for both customer appreciation (Marketing-led) and employee recognition (HR-led) initiatives
  • Establish vendor relationships for corporate gifting solutions that offer scalability, customization, and cost-effectiveness
  • Create gifting guidelines and approval workflows to ensure brand consistency and budget compliance
  • Manage inventory, procurement, customs clearance, and international shipping logistics for global gifting operations
  • Track gifting expenditure and ROI metrics to demonstrate program effectiveness
Process Improvement & Reporting
  • Continuously evaluate and refine travel and event processes to eliminate inefficiencies and reduce administrative burden
  • Prepare monthly/quarterly reports showcasing travel cost savings, vendor performance, event success metrics, and program utilization
  • Implement technology solutions and automation tools to streamline booking processes, approval workflows, and expense tracking
Key Performance Indicators
  • Year-over-year reduction in travel cost per employee
  • Percentage savings achieved through direct airline agreements
  • Vendor contract compliance and service delivery ratings
  • Event execution success rate and stakeholder satisfaction scores
  • On-time and on-budget delivery of gifting programs
  • Process efficiency improvements and time-to-execution metrics


Job Requirement

Required Qualifications
  • 5+ years of experience in corporate travel management, event coordination, or procurement
  • Proven track record of negotiating vendor contracts and achieving cost savings
  • Strong project management skills with ability to handle multiple initiatives simultaneously
  • Proficiency in travel management systems, expense tracking tools, and data analytics platforms
  • Excellent stakeholder management and cross-functional collaboration abilities
  • Experience managing international logistics and vendor relationships across geographies

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Capillary Technologies

Information Technology / Customer Engagement

Bangalore

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