Job
Description
JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Events Coordinator/Guest Service Ambassador
Integrated Facilities Management
Roles & Responsibilities:
Lead event planning and execution, ensuring adherence to timelines and budgets.
Develop and implement event strategies aligned with company objectives.
Manage and coordinate with vendors, sponsors, and partners for event requirements.
Supervise and mentor junior event executives and support staff.
Oversee event logistics, including venue selection, catering, AV setup, and registration.
Monitor event performance metrics and generate post-event reports for analysis.
Ensure compliance with safety regulations and risk management protocols.
Collaborate with stakeholders and PR teams for effective event promotion.
Monitoring the post-event reports, feedback, and documentation for future improvements, maintained by the event’s executive.
Monitoring the High level of communication with proper grooming standards as per the business requirement with all the event’s team.
Proper tool and technical knowledge of google products.
Maintaining proper team building communication for the seamless operations.
Daily monitoring and updating of the event's sheet with accurate information.
Tracking of daily event’s updates and ensuring the seamless work collaboration of internal team members.
Tracking all the internal event’s expenses.
Event Management:
Coordinate with relevant stake holders for logistics support for any simple, Full and big events.
Manage and operate meeting rooms, function rooms, convention facilities and other facilities at Client premises for use by Client employees, Client clients and other visitors, as required by Client.
Responsibility for all other duties and tasks as assigned by the Manager.
Meeting Room’s , Conference Room & Board Room Management:
Monitoring the conference room, meeting room. Daily check all the meeting rooms & installed equipment. Projector VC, & any other IT products Service provider should get in touch with a specific technical team with the concern of Admin.
Prior to scheduled meetings/presentations, ensure that all furniture is arranged according to the client preference for a particular venue. Includes coordination with the Audio/Visual equipment.
Facilitate the scheduling of conference rooms, training rooms on request.
Monitoring the client Managements with room set-up information including different choices of chair arrangement (U-Shape, theater, classroom, rounds), room capacity for these different set-ups, room amenities etc. any other requirement should be provided to the employees after location admin approval.
Respond within 5 minutes to customer conference rooms and 15 minutes to internal conference rooms to technical requests due to additional furniture needs during meetings (i.e., more chairs, additional work surface etc.). This must be concerned with location admin.
Daily inspect the conference rooms, training rooms and other venues and ensure the desired furniture arrangements have been accommodated, general supplies are provided and requested equipment is in-place and functional.
After the conclusion of meetings, ensure that all furniture is re-arranged into the standard configuration or set-up for subsequent usage on the same day. Also, make sure all equipment and supplies that are not dedicated to a particular room are returned to and secured in their appropriate location.
Ensure rooms are cleaned between meetings as needed during the day. This includes ensuring that any catering materials have been cleared away and removed. (Note: most of the conference rooms need to be checked once a day.)
On a daily basis walk through each conference room checking the AV, whiteboard accessories and cabinet contents and make suggestions if stocking levels should be altered.
Reports & Management :
Meeting room checklist, Meeting room/conference mailers, DSR, Weekly reports, MMR, Inventory register, Customer Feedback reports, Suggestion/Request reports.
Maintaining the team in/out register and shift roaster.
Monthly Projector Report
Monthly SLA Report
Monthly Spent report
Daily Event Schedule
Additional Service Determination:
Facilitates requests for miscellaneous services (e.g. decorations, entertainment, meeting materials, signage, meeting activities, transportation.), and manages all logistical coordination of these details.
Event Execution:
Acts as a liaison between host and/or requester and service providers to assure the achievement of guest expectations. Event Planners will monitor offsite complex and VIP events based on size and degree of details.
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
