Event and Process Lead

170+ Years Strong. Industry Leader. Global Impact.

Pinkerton is an inclusive employer who seeks candidates with diverse backgrounds, experiences, and perspectives to join our family of industry subject matter experts.

The Event and Process Lead, will act as an advisor to  Professionals by taking a holistic approach to the overall event scheduling and coordination process.

• Represent Pinkerton’s core values of integrity, vigilance, and excellence.
• Oversee the Event setups, execution, and breakdown of events across all USI offices of Bengaluru.
• Act as an advisor to Professionals by taking a holistic approach to the overall event scheduling and coordination process.
• Providing consultative support and subject matter expertise to event requestors throughout the request and scheduling process.
• Coordinate with internal team, clients, vendors, and others to establish needs for events, and serve as liaison to professional & leaders throughout the planning process.
• Communicating with professionals and external clients at different levels of hierarchy.
• Ensure compliance with all relevant regulations and standards.
• Address and resolve any issues that arise during events to ensure a smooth experience for attendees.
• Continuously seek new ideas and approaches to improve event quality.
• Working closely with other teams/offices to ensure best possible outcomes for all stakeholders.
• Responsible for sending out the Daily Monthly & quarterly MIS, Dashboard etc.
• Ensure the on-time deployment of event executives for respective events across offices.
• Sharing & actively tracking of upcoming event space readiness plan and report.
• Monitor, audit, and ensure compliance with workplace policies and processes across all office locations in Bengaluru.
• Review, update, and implement workplace processes as needed, incorporating feedback and best practices to enhance efficiency and user experience.
• Serve as the primary contact for all matters related to the Magnet application, including workstation reservations, troubleshooting, and user support.
• Maintain and regularly update seat inventory and allocation records, coordinating with Workplace and RE teams as required.
• Identify opportunities for process enhancements, automation, and simplification.
• Propose and drive initiatives to elevate the workplace environment.

•  All other duties, as assigned.

Degree or higher educational in Hotel Management is preferred. 3-5 years of experience with knowledge of Hotel / Facility management preferably in a global organization. Must have experience managing vendors, facility, projects and dealing with leaders, professionals & clients.

• Strong communication skills
• Proactive problem solving
• Leadership skills
• Conflict Resolution
• Collaborative skills
• Networking skills
• The candidate must possess a flexible work style and be able to work beyond the normal schedule, when required, in order to meet deadlines.
• Able to develop network within the firm to aid in the team’s understanding of key deliverables as well as challenges.
• Should be able to work effectively, with minimal day-to-day supervision, and within a team environment to significantly contribute to the success of the team.
• Must possess a client-service mindset and a desire to take on tough and challenging projects. 
• Attention to detail.
• Good interpersonal and communication skills with the ability to interact with individuals at all levels in the organization.
• Excellent time management skills and understanding of the urgency of matters relating to the department.
• Strong judgment, emotional intelligence, and integrity are essential for this position. In addition, the candidate must be comfortable working in a high-energy, collaborative, professional environment with an evolving culture as a result of continuous growth.
• Ability to use the technology required in day-to-day work including experience in the use of word processing, spreadsheet and database software such as Microsoft Office tools. Ability to proactively recognize and respond to the differing needs of individuals and groups.
• Ability to suggest and contribute new ideas and initiatives.
• Clear and concise in verbal and written communication. Must be able to effectively communicate with Firm leadership, internal clients and all levels of management of the Firm.
• Might require travelling between blocks within the city.

Working Conditions:

With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions;

• Regular computer usage.
• Occasional reaching and lifting of small objects and operating office equipment.
• Frequent sitting, standing, and/or walking.
• Travel, as required.

Pinkerton is an equal opportunity employer to all applicants and positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status, or any protected status by local, state, federal or country-specific law.