Home
>
Jobs in Bengaluru
>
Glorious Hr Services
>
Escalation Specialist

Escalation Specialist

Glorious Hr Services

1 - 6 years

4 Lacs

Bengaluru

Posted:1 month ago| Platform:

Apply

Skills Required

Customer Support Escalation Management Social Media Platforms L2 TAT Grievance Redressal Content Review Empathy Customer Focus Root Cause Conflict Resolution Complaint Handling Digital Media Escalations Customer Complaints Social Media Content Real Time Optimization

Work Mode

Work from Office

Job Type

Full Time

Job Description

Customer Support Social Media Escalation Process

Job Location:

Key Responsibilities:

Handle escalated customer queries/complaints received through social media channels
Provide timely, empathetic, and effective resolutions
Coordinate with internal teams for issue resolution
Maintain records of all escalated interactions and follow-ups

Required Experience:

Educational Qualification:

Language Requirements:

Shift & Working Days:

Day Shifts
6 Days Working
, 1 day rotational off

Salary:

CTC:
35,000 per month
Take Home:
30,000 per month

Contact for Interview:

More Jobs at Glorious Hr Services

Customer Support Associate || Salary 35K || Jaipur

Jabalpur, North Tripura, Jaipur

1 - 2 yrs

INR 3 - 4 Lacs

Hiring For Customer Support || Bengaluru

Bengaluru

1 - 2 yrs

INR 3 - 3 Lacs

International Voice Process || Navi Mumbai

Navi Mumbai, Mumbai (All Areas)

1 - 2 yrs

INR 2 - 3 Lacs

Customer Support | International Voice | Bengaluru

Bengaluru

1 - 3 yrs

INR 3 - 4 Lacs

Customer Support Associate || Salary 35K || Jaipur

Udaipur, Ajmer, Jaipur

1 - 2 yrs

INR 3 - 4 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.