122 Root Cause Jobs

IBM ISDL Power hypervisor development group is working on virtualisation Tech that involves firmware design and development for power hypervisor. The key responsibilities for this role are as following: As Firmware developer to develop Hypervisor firmware on IBM power Systems Participate in design, implementation, Integration & verification of virtualization functions Execute unit test plans and functional tests to verify high quality code deliverables Perform code reviews with other members of team Provide code support, debug activities and issues resolution supporting both internal and external customers. Interact with the test team to define test plans, identify, root cause and resolve defects Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Expertise in Firmware design( embedded software) and development Expertise in C/ C++ language , Object oriented concepts Experience in embedded device drivers, Linux. Expertise in debugging and root causing complex firmware issues Should be a good team player Should have strong analytical skills Should have good communication skills and a quick learner Preferred technical and professional experience Knowledge in Servers domain, virtualization Tech is added advantage Linux kernel , kernel development multi thread programming C++ design & design patterns/ advanced skills Knowledge in communication protocols Skills on unit testing, scripting and automation. Agile process knowledge Experience on tools like Jenkins, Git/GitHub, Gerrit or other equivalent tools. Should have good knowledge of unit testing.

Customer Support helps customers use Blackbaud's software, including troubleshooting reported incidents and answering questions about software functionality. Associates support multiple solutions that power the social good sector. What youll d o Author Knowledgebase content, utilizing KCS methodologies, to just-in-time publish or edit existing Knowledgebase solutions. P articipate in the after-hours rotation for your product, depending on product, region, or team size. Work a frontline schedule to resolve incoming tickets through Chat, Phone, and Web channels. Quickly resolve or triage incoming questions and software incidents. Ensure accuracy and timeliness of case notes, regular customer follow-up on open incidents, and quick resolution of reported incidents within customer expectations. Capture case trend data through the use of incident categorization fields to help inform the root cause of customer contacts. Report service incidents or service requests to internal groups, acting as the customer-facing liaison for all service-related needs. Respond to new tickets with an initial response and attempt to resolve on the first contact. Accurately capture case notes and e ffectively manage cases by documenting all customer and internal resource interactions. Ensure that all notes are professional, concise, and actionable by others if needed. Set mutually agreed upon follow-up expectations and follow through on those commitments. Stay informed on product changes and rapidly learn information about product functionality changes. Recognize the bigger picture and adapt to change easily. Provide clear, concise, and relevant information, whether verbal or written, and choose the appropriate communication channel based on the level of urgency and detail that needs to be shared. Maintain composure and refuse to be paralyzed by uncertainty or ambiguity. Look for ways to make changes work rather than focusing on why change will not work, including making suggestions for increasing the effectiveness of changes. What youll bring Previous experience in a technical troubleshooting or contact center role. Demonstrated ability to rapidly learn new concepts and ideas. Demonstrated ability to work effectively in situations characterized by continual change. A commitment to delighting our customers by showing empathy, listening actively, paying close attention to what is being said, and demonstrating comprehension of the question or issue. Ownership and responsibility for customer issues and the ability to collaborate across multiple teams to ensure customers receive flawless service on integrating software services. Ability to independently and confidently resolve more issues, relying less heavily on more tenured team resources. Professionalism with both customers and members of Blackbaud, showing respect for others, and welcoming ideas that are different from your own. Ability to anticipate obstacles or problems and take timely steps to minimize impact on intended results. Demonstrated ability to achieve positive, concrete results with a commitment to goals and independent motivation to achieve goals and objectives. Continual building of both Blackbaud and product knowledge, not only through direct experience but also by reviewing documentation and training materials. Responds constructively to feedback about individual strengths and weaknesses. Application of critical thinking and ingenuity to problem-solving; collecting information, asking thoughtful questions, analyzing, and testing various solutions to provide the best possible result to our customers. Ability to work US hours (8am 6pm ET) Eligible for shift differential compensation. Some On call required after hours & weekends. Advanced level of English . Its a bonus if you have one or more of the following Experience with merchant processing, payment facilitator, or payment platforms, payment services providers, payment processing, and/or credit card processing. An understanding or experience with payment methods such as PayPal, Venmo, and Apple Pay. The ability to troubleshoot email deliverability concerns, including an understanding of SPF, DKIM, and DMARC . A general understanding of authentication processes such as SSO and MFA . Experience working in bookkeeping . Educational or professional experience troubleshooting web applications, cloud applications, infrastructure or web sites and single-page applications. An understanding of APIs (Application Programing Interface). You have experience troubleshooting email deliverability. Previous experience working in a technical support environment supporting educational software, parents or K-12 schools . Familiarity with the North American Education system . Stay up to date on everything Blackbaud, follow us on Linkedin, X, Instagram, Facebook and YouTube Blackbaud is proud to be an equal opportunity employer and is committed to maintaining an inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.

About The Role About The Role ( Team Member - Customer Service) Responsible to provide adequate and quick resolution to all the cases assigned Analyze the complaint trend and present to the senior management Preparing RCA ,Monitoring the cases and initiating corrective action Liaise up and coordinate with business stakeholders to close the cases end to end Job Requirement: Banking knowledge is must (Loan division knowledge is preferred) Good Communication skill (Verbal & Written) Microsoft office hands-on knowledge (Excel/Powerpoint/Word etc.) Graduate n above Min. experience of 5 years n plus

About The Role About The Role ( Team Member - Customer Service) Responsible to provide adequate and quick resolution to all the cases assigned Analyze the complaint trend and present to the senior management Preparing RCA ,Monitoring the cases and initiating corrective action Liaise up and coordinate with business stakeholders to close the cases end to end Job Requirement: Banking knowledge is must (Loan division knowledge is preferred) Good Communication skill (Verbal & Written) Microsoft office hands-on knowledge (Excel/Powerpoint/Word etc.) Graduate n above Min. experience of 5 years n plus

About The Role About The Role ( Team Member - Customer Service) Responsible to provide adequate and quick resolution to all the cases assigned Analyze the complaint trend and present to the senior management Preparing RCA ,Monitoring the cases and initiating corrective action Liaise up and coordinate with business stakeholders to close the cases end to end Job Requirement: Banking knowledge is must (Loan division knowledge is preferred) Good Communication skill (Verbal & Written) Microsoft office hands-on knowledge (Excel/Powerpoint/Word etc.) Graduate n above Min. experience of 5 years n plus

About Company Founded in 2011, ReNew, is one of the largest renewable energy companies globally, with a leadership position in India. Listed on Nasdaq under the ticker RNW, ReNew develops, builds, owns, and operates utility-scale wind energy projects, utility-scale solar energy projects, utility-scale firm power projects, and distributed solar energy projects. In addition to being a major independent power producer in India, ReNew is evolving to become an end-to-end decarbonization partner providing solutions in a just and inclusive manner in the areas of clean energy, green hydrogen, value-added energy offerings through digitalisation, storage, and carbon markets that increasingly are integral to addressing climate change. With a total capacity of more than 13.4 GW (including projects in pipeline), ReNew’s solar and wind energy projects are spread across 150+ sites, with a presence spanning 18 states in India, contributing to 1.9 % of India’s power capacity. Consequently, this has helped to avoid 0.5% of India’s total carbon emissions and 1.1% India’s total power sector emissions. In the over 10 years of its operation, ReNew has generated almost 1.3 lakh jobs, directly and indirectly. ReNew has achieved market leadership in the Indian renewable energy industry against the backdrop of the Government of India’s policies to promote growth of this sector. ReNew’s current group of stockholders contains several marquee investors including CPP Investments, Abu Dhabi Investment Authority, Goldman Sachs, GEF SACEF and JERA. Its mission is to play a pivotal role in meeting India’s growing energy needs in an efficient, sustainable, and socially responsible manner. ReNew stands committed to providing clean, safe, affordable, and sustainable energy for all and has been at the forefront of leading climate action in India. Job Description Job Summary: In a role of site Asset Lead, basic role asset management of wind portfolio. Adding to this Establishes a strong collaborative relationship with the Technical Strategist, Process teams, and department Asset Leaders to ensure the development and execution of continuous improvement plans to address chronic longer-term issues and advance the capability of the assets. To plan the reliability enhancement through collecting the proper data by Condition Monitoring. Key Duties & Responsibilities: The selected person for this position will be responsible for: Daily site turbine status reporting to the State head & wind asset Management team Ensure Monthly Compliance: Compliance to Integrated Management System , Compliance to Legal , Statutory requirements through ReCAT - 100%. Zero non- compliance of statutory requirement, Complete annual all WTGs Technical condition audit an Asset verification Reinforces and leads the execution of standards, standard work and OPEX processes. Closure of all punch points Resolution of Power Evacuation issues Stabilization of Assets Closure of Quality points Windfarms. Establishes a strong collaborative relationship with the Technical Strategist, Process teams, and department Asset Leaders to ensure the development and execution of continuous improvement plans to address chronic longer-term issues and advance the capability of the assets. Shared ownership for the output of assigned assets - safety, productivity, quality and cost. Ensures safety of people, processes, and equipment are at the forefront of all work. Analysis of technical faults, power curves, condition monitoring analysis. Technical support on troubleshooting of electrical as well as mechanical components. HOTO of the Project site & ROW Management skill for site smooth execution. Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications. Must Haves: B.E / B.Tech / 3 Year regular Diploma in Electrical or Electronics Experience (8-12 Years) in asset management, operations & maintenance and system evaluation of a wind turbine Functional Competencies: Solid technical skills with emphasis in problem solving and root cause failure analysis. Microsoft Office and Outlook. Able to multitask and prioritize daily work under a ever-growing environment Good communication and presentation skills

Overview The Sr. Software Engineer will be part of a team of some of the best and brightest in the industry who are focused on full-cycle development of scalable web and responsive applications that touch our growing customer base every day. As part of the Labs team, you will work collaboratively with agile team members to design new system functionality and to research and remedy complex issues as they arise, embodying a passion for continuous improvement and test-driven development. Responsibilities Expertise and proficiency in many technologies, domains and subsystems Design and implement new features and perform code reviews Develop, test and maintain a scalable web and responsive applications Devise automation strategies, test strategies and test cases to automate new features and enhance existing functionality Using engineering best practices, design, develop, analyze test plans and strategies to meet performance, usability, scalability, reliability and security needs Lead and collaborate with agile team members on achieving Sprint deliverables Ensure proper documentation exists for assigned products Research and resolve complex problems as they arise Proactively search for making improvements in respective modules/features Mentor Software Engineers (I-II) Consistently ensures that business is conducted with integrity at all times and that behavior aligns with iCIMS’ policies, procedures, and core competencies. Qualifications Domain expert in enterprise software development influencing organization best practices. begins to create external value Expertise in one or more of the following back-end or front-end: Java, Python, JavaScript, iOS development (Swift, Objective C), Android development Expertise in one or more of the following frameworks or libraries, such as: Hibernate and Spring, Reactjs and Redux, node.js Advanced proficiency with multiple design patterns including Strategy, Observer, and Bridge Advanced proficiency in test automation tools, such as Selenium Webdriver, Appium or similar tools Advanced proficiency in Java and JavaScript testing frameworks, such as JUnit, TestNG, JEST, Jasmine or similar Expertise in test design, test creation, test execution and defect analysis/root cause investigation Advanced proficiency in multiple best practices such as Test Driven Development (TDD), behavioral-driven development (BDD), Continuous Integration (CI) and Continuous Delivery (CD) Extensive experience utilizing Docker containerization, ability to set-up and modify build and release tools such as, Jenkins and AWS elastic beanstalk. Extensive understanding of software engineering practices, philosophies and techniques Mentor others in following Agile/SCRUM techniques Ability to influence, lead and organize projects across multiple agile teams with a focus on results Strong technologist who can anticipate issues/opportunities and build solutions

Title : Technical Support Professional, Product Support with Cloud experience (AWS/Azure/GCP/OCI, Support and maintain customers who have implemented the Apptio SaaS solution, resolving customer issues in a timely fashion. Operational management of clients (e.g. helping loading new data, maintaining and validating dashboard/report outputs, etc) Build and maintain excellent relationships with clients and achieve the highest level of customer satisfaction. Work as part of our extended support team in a startup atmosphere, doing whatever it takes to exceed customer expectations. Use your business and technical analysis skills and knowledge of IT environments to solve complex issues and promote best practices. Collaborate with other departments in the company to achieve customer satisfaction. Required education Bachelor's Degree Preferred education Bachelor's Degree Required technical and professional expertise 5+ years of experience. Knowledge and application of relational database concepts. Experience with Cloud computing (AWS/Azure/GCP) Specific knowledge and application of IT services and financial management including budgeting cost allocations, capital & operating expense handling, program portfolio management, and application / infrastructure support. Strong analytical and problem solving skills. Strong skills in data analysis/manipulation. Ability to quickly comprehend complex spreadsheets/data in order to streamline the underlying processes into the Apptio solution; versed in formulaic logic (e.g. Excel). Self-starter – able to come up to speed on complex, difficult concepts with minimal assistance. Ability to quickly context-switch between multiple complex work streams. Instinctive ability to subdivide problems into basic components in order to efficiently pinpoint root cause of issues. Client-focused attitude — a customer advocate. Team player with solid communication and presentation skills. Skilled at working with large data sets in Excel, quickly detecting and resolving data-related issues Preferred technical and professional experience Basic programming skills and web development understanding, e.g. JAVAScript, HTML, CSS, SQL, Python Knowledge of ticketing tools like Salesforce, JIRA Knowledge of tools like Splunk, Grafana.

Skill required: Order to Cash - Cash Application Processing Designation: Order to Cash Operations Associate Qualifications: Any Graduation Years of Experience: 1 - 3 Years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Review and analyze deductions taken by customers to identify discrepancies.Investigate the reasons behind deductions, such as pricing errors, shipment issues, or promotional allowances.Maintain detailed records of all deductions and resolutions.Gather necessary documentation to support claims and disputes.Liaise with internal departments (e.g., sales, customer service, and finance) to gather information and resolve issues.Communicate effectively with customers regarding deduction disputes and resolutions.Prepare regular reports on deduction trends, root causes, and resolutions for management review.Track and report on the financial impact of deductions on revenue.Follow up on unresolved deductions to ensure timely resolution.Identify opportunities for process improvements to reduce the occurrence of deductions.Collaborate with cross-functional teams to implement best practices.Ensure that all deductions are processed in compliance with company policies and accounting standards.Analyze data to identify trends in deductions, helping to develop strategies to minimize them. What are we looking for Adaptable and flexibleAbility to perform under pressureProblem-solving skillsAbility to work well in a teamStrong analytical skills Written and verbal communication Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Overview The Senior Data Analyst is responsible for serving as a subject matter expert who can lead efforts to analyze data with the goal of delivering insights that will influence our products and customers. This position will report into the Data Analytics Manager , and will work closely with members of our product and marketing team s , data engineers, and members of our Customer Success organization supporting client outreach efforts. The chief function s of this role will be finding and sharing data-driven insights to deliver value to le ss technical a udiences , and instilling best practices for analytics in the rest of the team . Responsibilities Perform various data analysis functions to a nalyzedatafrom a variety of sources including external labor marketdataand research and internaldatasets fromourplatforms Incorporate information from a variety of systems to produce comprehensive and compelling narrative s for thought-leadership initiatives and customer engagements Demonstrate critical thinking - identify the story in context using multipledatasets, and present results . A strong proficiency in data storytelling will be critical to success in this role. Understand principles of quality data visualization and apply them in Tableau to create and maintain custom dashboards for consumption by other employees Find and i nvestigatedataquality issues, root causes andrecommendremedies to be implemented by thedatascientists and engineers Lia i se with teams around our business to understand their problems , determine how our team can help, then use our database to produce the content they need Identify datamappingand enrichmentrequirements . Familiarity with SQL, especially the logic behind different types of data joins and writing efficient queries, will be necessary Consistently ensure that business is always conducted with integrity and that behavior aligns with iCIMS policies, procedures, and core competencies Additional Job Responsibilities: Produce and adaptdatavisualizations in response to business requests for internaland externaluse Shows good judgement in prioritizing their own commitments and those of the larger team , while demonstrating initiative and appropriate urgency when needed Mentor junior team members in best practices for analytics, data visualization, and data storytelling . Exemplify these standards and guide teammates in following them. Think creatively to produce unique, actionable insights from complex datasets, which can deliver value to our business and to our customers. Qualifications 5-10 years professional experienceworking in an analytics capacity Excellent communication skills , especially with regards to data storytelling – finding insights from complex datasets and sharing those findings with key stakeholders Strongdataanalytics and visualization skills Expertise in Tableau Desktop (Tableau Server and Prep are preferable) producing clear and informative graphs and dashboards Proficiency in SQL and either Python or R to extract and prepare data for analysis Advanced knowledge of Excel (Pivot tables, VLOOKUPs, IF statements) Familiarity with data guardrails to ensure compliance with applicable data governance regulations and privacy laws (i.e., GDPR)

As a BA working within the Change Delivery Department, you will work with colleagues and other stakeholders to investigate operational issues, problems and new opportunities, seeking effective business solutions through improvements in aspects of business areas or systems. You'll also assist in the analysis of underlying issues and their root causes, identifying available options for consideration. Appropriate use of diagrams, graphs and other mechanisms to communicate effectively with diverse stakeholder groups, across and outside of the organisation, including senior management. Preparation of various documentation as required by the project to agreed standards, of consistent quality and to agreed timelines Tasks Support Change Delivery Department in the delivery of Programmes and Projects by working with colleagues and other stakeholders to investigate and model business functions, business processes, information flows and data structures; Investigating operational issues, problems and new opportunities; seeking effective business solutions through improvements in aspects of business areas or systems of interest. Assisting in the analysis of underlying issues and their root causes, and identifying available options; Specifying data, data objects and information flows that align with the needs of the business; Producing business analysis deliverables using relevant documentation styles in line with organisational standards using appropriate tools, for example; Business Requirements Documentation Specification Documentation Development of test plan and support scripts and KPI reporting Facilitating stakeholder meetings and workshops, and presenting findings and actions both verbally and in writing to the business; Assisting in defining user acceptance tests for new or improved business processes and IT systems; Assisting in defining holistic solutions that address organisational, people, processes, information and technology aspects; justifying the solutions when supporting the development of a business case for a business change initiative. consider opportunities and potential risks attached to suggestions you make communicate the benefits of your recommendations across departments and help to address any uncertainty and concern support staff and teams in making your recommended changes, including helping to resolve any issues ensure plans are made and processes are created to evaluate the impact of the changes made, including taking responsibility for overseeing and reporting on this evaluation. Key competencies for position and level Communicates Effectively Organisation Savvy Being Resilient Plans and Aligns Demonstrates Self-Awareness Key behaviours we expect to see In addition to demonstrating our Group Values (Authentic, Bold, and Collaborative), the role holder will be expected to demonstrate the following: Attention to detail Taking Ownership Curiosity Positivity

The Analyst will deliver analysis of operational performance in order to support performance improvements. The Analyst will assess processes that have an impact on key operational metrics and customer satisfaction scores. The Analyst will be part of a team that works alongside stakeholders to interpret performance trends, determine root causes and design/help implement performance improvement efforts. Responsibilities: Reviews operational metric results and customer satisfaction results on daily/weekly/monthly basis to identify trends in performance Utilizes tools such as Excel, cross-tabs, Power BI, Tableau or other tools to analyze qualitative and quantitative data Interprets the data to tell a story that answers business questions; looks for the so-what behind the numbers Effectively communicate analysis in a way that business stakeholders understand Proactively identifies performance gaps and analytic focus and manages deliverable schedules; meets delivery timelines Coordinates data collection, cleansing, and merging of data from separate streams Builds relationships with key stakeholders in Operations, quality, training, in order to understand processes and identify gaps that may be contributing to lower key metric results Facilitates and conducts root cause exercises, such as, but not limited toslicing of data, transcript reviews, verbatim analysis, round tables, and process documentation Aids in developing, execution, and measuring operational changes that are expected to improve results Presents key insights, solution recommendations, business cases and action plans to internal/external stakeholders Consistently provides updates and progress of action plans and activities Profile Bachelor\u2019s degree in related field from a four-year college or university with two-three years related experience Strong problem-solving skills Project Management skills Works well with minimal supervision yet uses appropriate resources Good written and oral communication skills Ability to communicate with all levels of management Ability to travel periodically Experience with contact centers and customer satisfaction is preferred Experience with statistical concepts and applications; knowledge of predictive modeling a plus Six Sigma training and green belt certification a plus Python and PowerBI experience a plus

Job Area: Engineering Group, Engineering Group > Software Applications Engineering General Summary: (Stability)Sr.Engineer Position 3 to 5 years hands on experience in debugging ThreadX and Linux Embedded stability issues both Kernel Space and User Space. Debug the issues from the dumps provided by OEMs to find the root cause of the issues. Should be able to setup the internal environment and try to reproduce the issues. Should have good understanding on the usage of Trace32, GDB and other debugging Tx tools. Should be able to engage with customers in remote debug sessions, trainings, escalation meetings. Should have very strong analytical and low level debugging skills. Should be able to drive self and work independently. Prior experience on Qualcomm chipsets is preferrable. Minimum Qualifications: Bachelor's degree in Engineering, Information Systems, Computer Science, or related field and 3+ years of Software Applications Engineering, Software Development experience, or related work experience. OR Master's degree in Engineering, Information Systems, Computer Science, or related field and 2+ years of Software Applications Engineering, Software Development experience, or related work experience OR PhD in Engineering, Information Systems, Computer Science, or related field and 1+ year of Software Applications Engineering, Software Development experience, or related work experience. 1+ year of any combination of academic and/or work experience with Programming Language such as C, C++, Java, Python, etc. 1+ year of any combination of academic and/or work experience with debugging techniques.

Working Timings: Ready to work as per eastern shift timings, (5:30 PM to 2:30 AM IST) Work from office - Hyderabad location.(Hybrid) Responsibilities Manage large amounts of incoming emails regarding software support Interact with customers, partners, and internal teams to provide advice and assistance and achieve customer satisfaction. Logically deduce root cause and find workarounds and solutions to issues Identify, analyze, and document product bugs and fixes relating to the Product functionality, databases, application servers, and new technologies for product management and engineering teams Complete or assist with customer product installs as needed Meet personal Productivity, Efficiency, and Quality metrics Prioritize and resolve issues of the highest technical and business severity Handle customer complaints and provide appropriate solutions and alternatives within time limits; follow up to ensure resolution including identifying workarounds and communicating those to customers Keep accurate records of customer interactions by documenting them in Salesforce Communicate with Product Management and Development Teams in JIRA Qualifications/ Technical : Previous technical support /Product Support experience. High proficiency in Microsoft Word, Excel, and PowerPoint Candidate should have skills/knowledge on SQL (exMS SQL Server, MySQL, Postgre SQL), General experience in **Data Analytics** (e.g., Data Visualization, BI tools, Data Cubes) Ability to understand and troubleshoot complex systems Ability to extract meaningful information from Customer communications to understand customer intent and identify the customer’s technical issue. Basic Networking knowledge (TCP/IP, DNS, SSL etc.) Understanding of Windows client and server environments Nice to have: Previous experience working with Salesforce. Previous experience working with JIRA. Basic technical SQL knowledge. Basic Oracle and/or SAP knowledge. Experience with software installations, network operations, and software support Knowledge of SQL Server (i.e. able to do admin tasks such as backup/restore, understanding SQL/triggers/stored procedures etc.). Understanding and experience with Microsoft IIS. Understanding and experience with SQL Server Analysis Services Windows general troubleshooting – understanding Event Viewer logs, Windows Installer errors and logs, using the Registry Editor etc. Communication skills: Ability to communicate correctly and clearly with both internal team members and external customers. Native or equivalent English proficiency Excellent written communication skills. Valued Traits: Highly motivated and driven to perform at the highest level. Natural curiosity and willingness to learn and understand issues Shows pride in producing quality deliverables. Always being punctual and professional internally and with customers. Qualifications Education : Bachelor’s Degree (CSE, IT) or MCA Additional Information ** At this time insightsoftware is not able to offer sponsorship to candidates who are not eligible to work in the country where the position is located . ** insightsoftware About UsHear From Our Team - InsightSoftware (wistia.com) Background checks are required for employment with insightsoftware, where permitted by country, state/province.

Who We Are Applied Materials is the global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips- the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world- like AI and IoT. If you want to work beyond the cutting-edge, continuously pushing the boundaries of"science and engineering to make possible"the next generations of technology, join us to Make Possible® a Better Future. What We Offer Location: Bangalore,IND At Applied, we prioritize the well-being of you and your family and encourage you to bring your best self to work. Your happiness, health, and resiliency are at the core of our benefits and wellness programs. Our robust total rewards package makes it easier to take care of your whole self and your whole family. Were committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits . Youll also benefit from a supportive work culture that encourages you to learn, develop and grow your career as you take on challenges and drive innovative solutions for our customers."We empower our team to push the boundaries of what is possible"”while learning every day in a supportive leading global company. Visit our Careers website to learn more about careers at Applied. Key Responsibilities Develops, implements, and maintains methods, operation sequence and processes in the fabrication of parts, components, sub-assemblies and final assemblies. Interfaces with other engineering functions to coordinate the release of product improvements and/or new products. Launches, releases, approves and implements or issues engineering change requests as required to support design engineering and Operations with new and existing products. Estimates manufacturing costs, determines time standards and makes recommendations for tooling and process requirements. Uses DFx principles to reduce manufacturing and/or product costs, and improve delivered product quality. Develops and uses test procedures, including assisting with the definition of test specifications with design / software engineering. May work with test engineering on the design and development of text fixtures. May assist in the coordination of test fixture sourcing activities. Gathers operational and test data and evaluates results; may takes corrective/continuous improvement actions. Evaluates work methods, procedures and policies. Participates in the development and maintenance of new and existing business processes; updates as necessary to ensure current practices are documented. Determines root cause and corrective action analysis for issues that arise during assembly and/or test of systems; provides failure analysis report as required. Performs Process Failure Mode, Effects and Criticality Analysis when working with New Product Development. Other : This position may require standing for extended periods of time, walking, working in tight spaces, bending, squatting, twisting, kneeling, reaching, lifting, the ability to distinguish between colors, the ability to work in an environment with noise that may be difficult for some individuals with sensitivity to noise, and the use of hand and power tools. Additionally, because this position also may involve working in a clean room, the use of appropriate Personal Protective Equipment such as coveralls, hoods, booties, safety glasses, gloves, respirators, chemical aprons, and face shields may be required. Functional Knowledge Demonstrates expanded conceptual knowledge in own discipline and broadens capabilities Business Expertise Understands key business drivers; uses this understanding to accomplish own work Leadership No supervisory responsibilities but provides informal guidance to new team members Problem Solving Solves problems in straightforward situations; analyzes possible solutions using technical experience and judgment and precedents Impact Impacts quality of own work and the work of others on the team; works within guidelines and policies Interpersonal Skills Explains complex information to others in straightforward situations Additional Information Time Type: Full time Employee Type: Assignee / Regular Travel: Yes, 20% of the Time Relocation Eligible: Yes Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.

Your day at NTT DATA The Managed Services Cross Technology Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational. Through the proactive monitoring, identifying, investigating, and resolving of technical incidents and problems, the Managed Services Cross Technology Engineer (L2) is able to restore service to clients. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA). The Managed Services Cross Technology Engineer (L2) focuses on second-line support for incidents and requests with a medium level of complexity and focusses across two or more technology domains - Cloud, Security, Networking, Applications and or Collaboration etc. This role may also contribute to support on project work as and when required. What you'll be doing Key Responsibilities: Proactively monitors the work queues. Performs operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA. Updates tickets with resolution tasks performed. Identifies, investigates, analyses issues and errors prior to or when they occur, and logs all such incidents in a timely manner. Captures all required and relevant information for immediate resolution. Provides second level support to all incidents, requests and identifies the root cause of incidents and problems. Communicates with other teams and clients for extending support. Executes changes with clear identification of risks and mitigation plans to be captured into the change record. Follows the shift handover process highlighting any key tickets to be focussed on along with a handover of upcoming critical tasks to be carried out in the next shift. Escalates all tickets to seek the right focus from CoE and other teams, if needed continue the escalations to management. Works with automation teams for effort optimization and automating routine tasks. Ability to work across various other resolver group (internal and external) like Service Provider, TAC, etc. Identifies problems and errors before they impact a clients service. Provides Assistance to L1 Security Engineers for better initial triage or troubleshooting. Leads and manages all initial client escalation for operational issues. Contributes to the change management process by logging all change requests with complete details for standard and non-standard including patching and any other changes to Configuration Items. Ensures all changes are carried out with proper change approvals. Plans and executes approved maintenance activities. Audits and analyses incident and request tickets for quality and recommends improvements with updates to knowledge articles. Produces trend analysis reports for identifying tasks for automation, leading to a reduction in tickets and optimization of effort. May also contribute to support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). Certifications relevant to the services provided (certifications carry additional weightage on a candidates qualification for the role). Relevant certifications include (but not limited to) - CCNP or equivalent certification CCNA certification in must, CCNP in Security or PCNSE certification is good to have Microsoft Certified: Azure Administrator Associate AWS Certified: Solutions Architect Associate Veeam Certified Engineer VMware certified Professional: Data Centre Virtualization Zerto, pure, vxrail Google Cloud Platform (gcp) Oracle Cloud Infrastructure (oci) SAP Certified Technology Associate - OS DB Migration for SAP NetWeaver 7.4 SAP Technology Consultant SAP Certified Technology Associate - SAP HANA 2.0 Oracle Cloud Infrastructure Architect Professional IBM Certified System Administrator - WebSphere Application Server Network Required Experience: Moderate level years of relevant managed services experience handling cross technology infrastructure. Moderate level knowledge in ticketing tools preferably Service Now. Moderate level working knowledge of ITIL processes. Moderate level experience working with vendors and/or 3rd parties. Workplace type : On-site Working

Your day at NTT DATA The Application Managed Services Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their Packaged Application technologies such as ERP, Middleware and other business critical software remain operational through proactively monitoring, identifying, investigating, and resolving Application-based incidents, service requests and alerts. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA) and focuses on second-line support for incidents and requests with a medium level of complexity to ensure the smooth operation and optimization of clients' Application infrastructure and services. The Application Managed Services Engineer (L2) may also contribute to support on project work as and when required. What you'll be doing Key Responsibilities: Proactively monitors the work queues. Performs operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA. Updates tickets with resolution tasks performed. Identifies, investigates, analyzes issues and errors prior to or when they occur, and log all such incidents in a timely manner. Captures all required and relevant information for immediate resolution. Provides second level support to all incidents, requests and identifies the root cause of incidents and problems. Communicates with other teams and clients for extending support. Executes changes with clear identification of risks and mitigation plans to be captured into the change record. Follows the shift handover process highlighting any key tickets to be focussed on along with a handover of upcoming critical tasks to be carried out in the next shift. Escalates all tickets to seek the right focus from CoE and other teams, if needed continue the escalations to management. Works with automation teams for effort optimization and automating routine tasks. Coaches Service Desk and L1 teams for technical and behavioural skills. Establishes monitoring for client infrastructure. Identifies problems and errors before they impact a clients service. Leads and manages all initial client escalation for operational issues. Contributes to the change management process by logging all change requests with complete details for standard and non-standard including patching and any other changes to Configuration Items. Ensures all changes are carried out with proper change approvals. Plans and executes approved maintenance activities. Audits and analyses incident and request tickets for quality and recommends improvements with updates to knowledge articles. Produces trend analysis reports for identifying tasks for automation, leading to a reduction in tickets and optimization of effort. May also contribute to support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Academic Qualifications and Certifications: Bachelor's degree, or equivalent qualification in Information Technology/Computing (or demonstrated equivalent work experience). Certifications relevant to the services provided (certifications carry additional weightage on a candidates qualification for the role). Relevant certifications such as (but not limited to) - SAP Certified Technology Associate - OS DB Migration for SAP NetWeaver 7.4. SAP Technology Consultant. SAP Certified Technology Associate - SAP HANA 2.0. Oracle Cloud Infrastructure Architect Professional. IBM Certified System Administrator - WebSphere Application Server Network. Required Experience: Moderate level of relevant managed services experience. Moderate level of knowledge in ticketing tools preferably Service Now. Moderate level of experience managing platforms including a combination of the following - Packaged Application technologies such as ERP, Middleware and other business critical software. Moderate level of knowledge of infrastructure and technology within the supported technical domain (i.e. ERP, Windows, Linux, SQL, Oracle Middleware and Webserver, etc.). Workplace type : On-site Working

Your day at NTT DATA The Networking Managed Services Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational through proactively monitoring, identifying, investigating, and resolving technical incidents and problems and restoring service to clients. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA) and focuses on second-line support for incidents and requests with a medium level of complexity. The Networking Managed Services Engineer (L2) may also contribute to support on project work as and when required. What you'll be doing Key Responsibilities: Proactively monitors the work queues. Performs operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA. Updates tickets with resolution tasks performed. Identifies, investigates, analyzes issues and errors prior to or when they occur, and log all such incidents in a timely manner. Captures all required and relevant information for immediate resolution. Provides second level support to all incidents, requests and identifies the root cause of incidents and problems. Communicates with other teams and clients for extending support. Executes changes with clear identification of risks and mitigation plans to be captured into the change record. Follows the shift handover process highlighting any key tickets to be focused on along with a handover of upcoming critical tasks to be carried out in the next shift. Escalates all tickets to seek the right focus from CoE and other teams, if needed continue the escalations to management. Works with automation teams for effort optimization and automating routine tasks. Coaches Service Desk and L1 teams for technical and behavioural skills. Establishes monitoring for client infrastructure. Identifies problems and errors before they impact a clients service. Leads and manages all initial client escalation for operational issues. Contributes to the change management process by logging all change requests with complete details for standard and non-standard including patching and any other changes to Configuration Items. Ensures all changes are carried out with proper change approvals. Plans and executes approved maintenance activities. Audits and analyses incident and request tickets for quality and recommends improvements with updates to knowledge articles. Produces trend analysis reports for identifying tasks for automation, leading to a reduction in tickets and optimization of effort. May also contribute to support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Additional skills proficiency such as (but not limited to) - Pulse Secure SSL VPN Virtual Juniper, Palo Alto, Fortinet Firewalls Cisco Nexus switches, ASR and ISR routers Cisco ACS, ISE Meraki switches and access points Enterprise network architecture Common routing protocols: BGP,OSPF, EIGRP Network address translation Configuring, monitoring and troubleshooting uplinks to ISPs for DIA, MPLS and P2P circuits Familiarity with common network management and monitoring tools such as SecureCRT, Logic Monitor Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). CCNP or equivalent certification. Certifications relevant to the services provided (certifications carry additional weightage on a candidates qualification for the role). Required Experience: Moderate level of relevant managed services experience. Moderate level knowledge in ticketing tools preferably Service Now. Workplace type : On-site Working

About Company Founded in 2011, ReNew, is one of the largest renewable energy companies globally, with a leadership position in India. Listed on Nasdaq under the ticker RNW, ReNew develops, builds, owns, and operates utility-scale wind energy projects, utility-scale solar energy projects, utility-scale firm power projects, and distributed solar energy projects. In addition to being a major independent power producer in India, ReNew is evolving to become an end-to-end decarbonization partner providing solutions in a just and inclusive manner in the areas of clean energy, green hydrogen, value-added energy offerings through digitalisation, storage, and carbon markets that increasingly are integral to addressing climate change. With a total capacity of more than 13.4 GW (including projects in pipeline), ReNew’s solar and wind energy projects are spread across 150+ sites, with a presence spanning 18 states in India, contributing to 1.9 % of India’s power capacity. Consequently, this has helped to avoid 0.5% of India’s total carbon emissions and 1.1% India’s total power sector emissions. In the over 10 years of its operation, ReNew has generated almost 1.3 lakh jobs, directly and indirectly. ReNew has achieved market leadership in the Indian renewable energy industry against the backdrop of the Government of India’s policies to promote growth of this sector. ReNew’s current group of stockholders contains several marquee investors including CPP Investments, Abu Dhabi Investment Authority, Goldman Sachs, GEF SACEF and JERA. Its mission is to play a pivotal role in meeting India’s growing energy needs in an efficient, sustainable, and socially responsible manner. ReNew stands committed to providing clean, safe, affordable, and sustainable energy for all and has been at the forefront of leading climate action in India. Job Description Job Summary: In a role of site Asset Lead, basic role asset management of wind portfolio. Adding to this Establishes a strong collaborative relationship with the Technical Strategist, Process teams, and department Asset Leaders to ensure the development and execution of continuous improvement plans to address chronic longer-term issues and advance the capability of the assets. To plan the reliability enhancement through collecting the proper data by Condition Monitoring. Key Duties & Responsibilities: The selected person for this position will be responsible for: Daily site turbine status reporting to the State head & wind asset Management team Ensure Monthly Compliance: Compliance to Integrated Management System , Compliance to Legal , Statutory requirements through ReCAT - 100%. Zero non- compliance of statutory requirement, Complete annual all WTGs Technical condition audit an Asset verification Reinforces and leads the execution of standards, standard work and OPEX processes. Closure of all punch points Resolution of Power Evacuation issues Stabilization of Assets Closure of Quality points Windfarms. Establishes a strong collaborative relationship with the Technical Strategist, Process teams, and department Asset Leaders to ensure the development and execution of continuous improvement plans to address chronic longer-term issues and advance the capability of the assets. Shared ownership for the output of assigned assets - safety, productivity, quality and cost. Ensures safety of people, processes, and equipment are at the forefront of all work. Analysis of technical faults, power curves, condition monitoring analysis. Technical support on troubleshooting of electrical as well as mechanical components. HOTO of the Project site & ROW Management skill for site smooth execution. Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications. Must Haves: B.E / B.Tech / 3 Year regular Diploma in Electrical or Electronics Experience (8-12 Years) in asset management, operations & maintenance and system evaluation of a wind turbine Functional Competencies: Solid technical skills with emphasis in problem solving and root cause failure analysis. Microsoft Office and Outlook. Able to multitask and prioritize daily work under a ever-growing environment Good communication and presentation skills

IBM ISDL Power hypervisor development group is working on virtualisation Tech that involves firmware design and development for power hypervisor. The key responsibilities for this role are as following: As Firmware developer to develop Hypervisor firmware on IBM power Systems Participate in design, implementation, Integration & verification of virtualization functions Execute unit test plans and functional tests to verify high quality code deliverables Perform code reviews with other members of team Provide code support, debug activities and issues resolution supporting both internal and external customers. Interact with the test team to define test plans, identify, root cause and resolve defects Required education Bachelor's Degree Preferred education Bachelor's Degree Required technical and professional expertise 1-4 years of experience in Firmware design( embedded software) and development Expertise in C/ C++ language , Object oriented concepts Experience in embedded device drivers, Linux. Expertise in debugging and root causing complex firmware issues Should be a good team player Should have strong analytical skills Should have good communication skills and a quick learner Preferred technical and professional experience Knowledge in Servers domain, virtualization Tech is added advantage Linux kernel , kernel development multi thread programming C++ design & design patterns/ advanced skills Knowledge in communication protocols Skills on unit testing, scripting and automation. Agile process knowledge Experience on tools like Jenkins, Git/GitHub, Gerrit or other equivalent tools. Should have good knowledge of unit testing.

Working Timings: Ready to work as per eastern shift timings, (5:30 PM to 2:30 AM IST) Work from office - Hyderabad location.(Hybrid) Responsibilities Manage large amounts of incoming emails regarding software support Interact with customers, partners, and internal teams to provide advice and assistance and achieve customer satisfaction. Logically deduce root cause and find workarounds and solutions to issues Identify, analyze, and document product bugs and fixes relating to the Product functionality, databases, application servers, and new technologies for product management and engineering teams Complete or assist with customer product installs as needed Meet personal Productivity, Efficiency, and Quality metrics Prioritize and resolve issues of the highest technical and business severity Handle customer complaints and provide appropriate solutions and alternatives within time limits; follow up to ensure resolution including identifying workarounds and communicating those to customers Keep accurate records of customer interactions by documenting them in Salesforce Communicate with Product Management and Development Teams in JIRA Qualifications/ Technical : Previous technical support /Product Support experience. High proficiency in Microsoft Word, Excel, and PowerPoint Candidate should have skills/knowledge on SQL (exMS SQL Server, MySQL, Postgre SQL), General experience in **Data Analytics** (e.g., Data Visualization, BI tools, Data Cubes) Ability to understand and troubleshoot complex systems Ability to extract meaningful information from Customer communications to understand customer intent and identify the customers technical issue. Basic Networking knowledge (TCP/IP, DNS, SSL etc.) Understanding of Windows client and server environments Nice to have: Previous experience working with Salesforce. Previous experience working with JIRA. Basic technical SQL knowledge. Basic Oracle and/or SAP knowledge. Experience with software installations, network operations, and software support Knowledge of SQL Server (i.e. able to do admin tasks such as backup/restore, understanding SQL/triggers/stored procedures etc.). Understanding and experience with Microsoft IIS. Understanding and experience with SQL Server Analysis Services Windows general troubleshooting understanding Event Viewer logs, Windows Installer errors and logs, using the Registry Editor etc. Communication skills: Ability to communicate correctly and clearly with both internal team members and external customers. Native or equivalent English proficiency Excellent written communication skills. Valued Traits: Highly motivated and driven to perform at the highest level. Natural curiosity and willingness to learn and understand issues Shows pride in producing quality deliverables. Always being punctual and professional internally and with customers. Qualifications Education : Bachelors Degree (CSE, IT) or MCA Additional Information ** At this time insightsoftware is not able to offer sponsorship to candidates who are not eligible to work in the country where the position is located . ** insightsoftware About UsHear From Our Team - InsightSoftware (wistia.com) Background checks are required for employment with insightsoftware, where permitted by country, state/province.

Career Area: Manufacturing : Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Role Definition Oversees and coordinates the activities of the production line, prepares schedules, resolves issues, and ensures adherence to safety and quality standards. Responsibilities Creating reports and records of production processes, tools issues performance, and inventory; sharing them with managers and providing suggestions to improve safety, productivity and quality. Preparing, maintaining, and updating documentation related to operating procedures and safety and quality standards; ensuring all processes and products meet desired safety and quality standards. Supervising and directing the daily activities of production lines workers, assigning tasks, ensuring coordination between different teams, ensuring their safety and monitoring their performance. Training new hires, managing scheduling and work conflicts, monitoring safety, and promoting internal communication to create a culture of collaboration and continuous improvement. Degree Requirement Degree or equivalent experience desired Skill Descriptors Quality ManagementKnowledge of quality management methods, tools, and techniques and ability to create and support an environment that meets the quality goals of the organization. Level Working Knowledge Utilizes quality indicators relevant to own unit or function. Adheres to organizational quality management processes and practices. Applies key aspects of continuous improvement processes and evaluates impact on quality. Uses quality evaluation tools and techniques such as walkthroughs and inspections. Works with quality assurance methods, tools and techniques. Analytical ThinkingKnowledge of techniques and tools that promote effective analysis; ability to determine the root cause of organizational problems and create alternative solutions that resolve these problems. Level Working Knowledge Approaches a situation or problem by defining the problem or issue and determining its significance. Makes a systematic comparison of two or more alternative solutions. Uses flow charts, Pareto charts, fish diagrams, etc. to disclose meaningful data patterns. Identifies the major forces, events and people impacting and impacted by the situation at hand. Uses logic and intuition to make inferences about the meaning of the data and arrive at conclusions. Planning and OrganizingKnowledge of the process of planning and arranging tasks and resources; ability to plan and organize both time and resources to get things completed while structuring and maintaining work in a systematic and highly methodical way. Level Working Knowledge Raises awareness of potential bottlenecks and disruptions to the schedule. Breaks tasks into manageable steps that can be incorporated into a personal work plan. Escalates concerns over competing or conflicting priorities. Monitors progress continuously and adjusts tactics for handling situations on a case by case basis. Creates action plans that ensure the accomplishment of responsibilities. Process ImprovementUnderstanding and insight into evaluating current product quality and production methods and ability to maintains focus on the continuous improvement of processes, products and services. Level Working Knowledge Defines the critical workflow for executing key processes. Identifies process problems that limit performance. Implements methods for improving and establishing controls for critical processes. Focuses on the most significant problems to maximize efficiency gains. Surfaces systemic problems to be addressed at the organizational level. Talent ManagementKnowledge of human resources and talent management processes; ability to lead, motivate, evaluate, and reward employees at the workplace. Level Working Knowledge Delegates tasks to the right people in managing a program or a group of people. Explains processes on hiring, leading, motivating, evaluating, developing and rewarding people. Coordinates work schedules and workloads for employees. Transforms resistance into support and turns poor performers into team players. Applies standard procedures and policies in the operation of talent management. Manufacturing OperationsKnowledge of manufacturing operations; ability to perform day-to-day operations of a manufacturing plant or facility for products. Level Working Knowledge Identifies safety hazards and anomalies during the manufacturing process and reports to an immediate superior. Works with basic manufacturing related operation procedures like productivity enhancement, quality control, etc. Participates in regular and ad-hoc operations review meetings. Assists in the process improvement projects of the plant or facility to deliver high quality products. Follows regulatory processes and procedures for the plant or facility. Manufacturing SafetyKnowledge of manufacturing safety; ability to identify work-related hazards and perform necessary activities to meet regulatory requirements for the safety and protection of workers, environment and site. Level Extensive Experience Consults on the use of new tools and techniques for safety protection. Performs safety inspections to assure compliance with OSHA requirements. Designs and implements emergency response processes and procedures. Promotes workplace safety among supervisors and workers; communicates safety rules and regulations. Assesses and reports unusual or new safety hazards or violations; initiates corrective action. Ensures that all employees and contractors comply with relevant safety policies and regulations. Production TrainingKnowledge of approaches, tools and techniques for delivering formal and informal training on the safe and efficient operation of production machinery; ability to conduct effective formal and situation-specific training. Level Working Knowledge Prepares lesson plans and materials for upcoming training sessions. Documents the production process and writes user manuals detailing production machinery operation. Instructs staff in the basic set-up and operation of production machinery. Schedules and executes training sessions for production employees. Maintains records documenting employees' successful completion of production training programs. This is intended as a general guide to the job duties for this position and is intended for the purpose of establishing the specific salary grade. It is not designed to contain or be interpreted as an exhaustive summary of all responsibilities, duties and effort required of employees assigned to this job. At the discretion of management, this description may be changed at any time to address the evolving needs of the organization. It is expressly not intended to be a comprehensive list of essential job functions as that term is defined by the Americans with Disabilities Act. Relocation is available for this position. Posting Dates: May 21, 2025 - June 5, 2025 Caterpillar is an Equal Opportunity Employer. Not ready to applyJoin our Talent Community .

Career Area: Manufacturing : Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. - Roles & Responsibilities Robust Root Cause Corrective Action(RCCA) to safety , quality and process issues. * Perform technical analysis of assembly manufacturing processes to support management decisions. * Design / direct the acquisition, design, fabrication and repair of all necessary tooling and machines; * Troubleshoot day-to-day process issues, develops solutions, and monitor improvements. * Develop stop capabilities by implementing better detection in the assembly process * Procure material related to manufacturing improvements through external suppliers; * Perform quality checks on machines and assembly equipment. * Analyze and deploys engineering change notices, SWS creation, Control plan, PFMEA, SFMEA, Process documentation etc * Establish and maintain bill of materials and work orders; * Respond to customer issues and lead process improvements continuously. * Proactive action to improve the assembly process for quality as well as velocity, line balancing. * Key focus on bringing new technology in the assembly process for better control and reliable process. * Ensure facility and system readiness for NPI. Required qualification Bachelor of engineering in Mechanical/ Industrial, Manufacturing, Electrical or equivalent with at least 10+ years of experience in assembly processes. Good communication, interpersonal and teamwork skills. Flexibility to work in 1st / 2nd/ 3rd shifts. Desired Qualifications Prior experience working in the engine manufacturing environment. Experience with engine/automotive manufacturing process. Prior experience of paint shop manufacturing engineering activities Ability to work with a diverse group of employees and customers. Respond to customer issues and lead process improvements continuously. Proactive action to improve the assembly process for quality as well as velocity, line balancing. Key focus on bringing new technology in the assembly process for better control and reliable process. Ensure facility and system readiness for NPI. Posting Dates: February 12, 2025 - February 18, 2025 Caterpillar is an Equal Opportunity Employer (EEO). Not ready to applyJoin our Talent Community .

Career Area: Manufacturing : Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. - Roles & Responsibilities: This open position is for Manufacturing Engineering Machining Expert. * This position requires hands on experience and in-depth knowledge in Engine components machining, CNC programming, installation, commissioning, prove out, PPAP activities. *Robust Root Cause Corrective Action (RCCA) to safety, quality and process issues. * Machine shop is consisting of critical multiple machines like Heller HMC s, Heller Cam-Crank bore SPM, Starrag HMC s, Mazak 5 axis machining centers etc. for precision machining of Crankcase, Connecting rod and Cylinder head. Provides support and guidance in all aspects of production, costs, quality, compliance to safety guidelines, and environmental requirements for manufacturing. * Preparations of process documents like PFD, Control plan, Standard work creation , Routing activity, Process FMEA, Safety FMEA, SOP s, process audits and ISO 9001 & 14001 audits. *Familiar with different types of Advanced cutting tools, material handling equipment, lifting Tackles and its processes. *Support for engineering changes, process changes of machining components. * Need to ensure safety, quality as well as delivery on long term basis for machine shop components. * Troubleshoot day-to-day process issues, develops solutions, and monitor improvements. * Procure material related to manufacturing improvements through external suppliers; Involvement in machine procurement process, Generating RFQ s, Analysis of Technical capability of different suppliers, Installation, commissioning and handover to production activity. Machining process proving out. Ensure all process documentation for machining process * Perform quality checks on machines. * Respond to customer issues and lead process improvements continuously. * Proactive action to improve the machining process for quality as well as velocity, cycle time reduction opportunities. * Key focus on bringing new technology in the machining process for better control and reliable process. * Ensure facility and system readiness for New product program. Required qualification: Bachelor of engineering in Mechanical/ Industrial, Manufacturing or equivalent with at least 8- 10 years of experience in machining processes. Good communication, interpersonal and teamwork skills. Flexibility to work in any shifts. Desired Qualifications: Prior experience working in the engine manufacturing environment. Experience with engine/automotive machining process. Prior experience of programming on Heller, Mazak, activities Ability to work with a diverse group of employees and customers. Respond to customer issues and lead process improvements continuously. Proactive action to improve the machining process for quality as well as velocity. Key focus on bringing new technology in the machining process for better control and reliable process. Ensure facility and system readiness for New product programme. Posting Dates: June 3, 2025 - June 7, 2025 Caterpillar is an Equal Opportunity Employer. Not ready to applyJoin our Talent Community .

Career Area: Manufacturing : Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Roles & Responsibilities : Implement process/tool/equipment modifications to support Engineering Change and Process Change requests at Engine & Genset Test shop Create/update manufacturing process documents - PFD, PFMEA, Safety FMEA, Control Plan, Standard Work and Standard Operating Procedures Configure and update test cycles in Test Automation Software - AVL PUMA, iASYS Orbit-E / FEV Morphee etc Conduct process audit and work with cross functional team to resolve audit findings within stipulated time. Conduct Ergonomic Study of test process, identify problems and implement suitable solution to eliminate ergonomic risks. Support continuous improvement drive by implementing improvement suggestions received from cross functional team. Support cross functional team to analyze engine test failure, identify the root cause using Six Sigma methodology and support for issue resolution. Required qualification: Degree in Mechanical Engineering with 7+ of experience is required. Experience in Engine Test is required. Flexibility to work in 1st / 2nd/ 3rd shifts. Soft skills requirementCandidate must be good in communication skills and should be team player Posting Dates: February 1, 2025 - February 8, 2025 Caterpillar is an Equal Opportunity Employer (EEO). Not ready to applyJoin our Talent Community .