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5.0 - 10.0 years
12 - 17 Lacs
Chennai, Bengaluru
Work from Office
Role & responsibilities Test plans writing and execution, analyzing automation regression and require close collaboration with SW and pre-sales engineers. Thorough knowledge in routing protocols like: ISIS, OSPF, BGP, MPLS/MPLS-TE, L2/L3VPN and L2 protocols (e.g. STP, IGMP snooping). Experience with QA methodology. Experience with traffic generator like IXIA,Spirent For senior engineers, Hands on experience in leading testing of complex features and in mentoring junior QA engineers. Excellent troubleshooting skills and ability to learn new technologies quickly. Preferred candidate profile 5-10Yrs in L2/L3Protocols Testing with Manual Tester Spirent or IXIA is required
Posted 6 days ago
4.0 - 8.0 years
5 - 12 Lacs
Chennai
Work from Office
About the Role M2P Fintech is looking for highly passionate, hands-on leader to deliver reliable and sustainable solutions to our customers. You will manage the team at site that is very fast paced and highly capable to troubleshoot, debug, fix the issues, and automate solutions. This role will suit an individual who excels in a challenging and dynamic environment, enjoys providing world-class support and is having a high level of customer centricity. What Will You Do in this Role Mentor and empower Site Engineers to deliver sound solutions for our customers within defined SLAs. The teams primary responsibilities include analysing and troubleshooting application and other open-source components related issues, debug and fix the issues, oversee the setup client / systems, and supervise change deployment. Build the team as the subject matter expert of applications, underlying architecture, and data relationships. Act as a Technical lead for critical incident and escalation calls by being a Single Point of Contact from the Bank’s end, Engineering and Product team. Partners with Product engineering teams, QA teams, IT teams and Project management teams and other internal stakeholders as required for successful resolution of issues reported to in production support. Identify opportunity and take the lead on automation projects that will improve processes and the usability of products for internal users. Create metrics and measure team performance. Assure the team follows / maintains proper attendance, reporting, issue tracking and support procedures. Understand the issues and communicate solutions effectively to technical and non-technical teams at Customers as well as internally to organisations team members and regularly update leadership teams on project status. What You’ll Need to be Successful in this Role BS/MS degree in Computer Science, Engineering, or established professionals with relevant experience. Minimum of 2+ years of experience in managing / leading a team with ability to mentor engineers from diverse backgrounds and skillsets. Minimum of 4+ years of experience in operations and application support background. • Experience in Lending domain with strong knowledge in LMS and LOS. Experience in managing Web and Mobile application support. Deep hands-on experience in SQL Queries and Log analysis. A great problem solver with ability to simplify complex issues. Great interpersonal and presentation skills with ability to meet deadlines. Experience in deployment activities. Experience in incident management life cycle. Flexible to work at odd hours / shifts and weekends to support incidents, releases, maintenance activities and large project sites
Posted 6 days ago
1.0 - 4.0 years
10 - 17 Lacs
Hyderabad
Work from Office
Join a dynamic team working on cutting-edge identity solutions with SailPoint at one of Hyderabad's top tech hubs. Immediate joiners preferred. Great learning, fast growth, and exposure to global clients! Job Title: SailPoint Support Engineer Location: HiTech City, Hyderabad (Work from Office) Experience: 0 to 4 Years ( but preferred with 1 year) Notice Period: Immediate Joiners Preferred Job Description: We are looking for a motivated and detail-oriented SailPoint Support Engineer to join our Identity & Access Management (IAM) team in Hyderabad. The ideal candidate will support the administration, troubleshooting, and operational maintenance of SailPoint IdentityIQ platforms, ensuring secure and seamless access to enterprise systems. Key Responsibilities: Provide L1/L2 support for SailPoint IdentityIQ , resolving tickets related to user provisioning, access requests, and entitlement issues. Monitor daily scheduled jobs , connectors, and system logs; escalate complex issues to L3 or engineering teams. Troubleshoot user access issues across integrated systems like Active Directory, LDAP, or HRMS. Perform basic tasks like role modification, user onboarding/offboarding, and entitlement management. Collaborate with application owners and IAM leads to support audits, compliance checks, and access reviews. Document recurring issues, resolutions, and process improvements. Skills & Qualifications: 0 to 4 years of experience in IAM or application support, preferably with SailPoint IdentityIQ. Basic understanding of identity lifecycle management , provisioning workflows , and access reviews . Exposure to Java or BeanShell scripting is a plus. Familiarity with LDAP, Active Directory, and databases (MySQL/Oracle) preferred. Strong problem-solving skills and a willingness to learn in a fast-paced environment. Good communication and documentation skills. Additional Info: Work Mode: Work from Office (HiTech City, Hyderabad) Shifts: Rotational (including night or weekend support, as needed) Start Date: Immediate
Posted 1 week ago
7.0 - 12.0 years
10 - 20 Lacs
Bengaluru
Work from Office
Role: C Progaramer + Datacom Developer Location: Bangalore Must Need Skils: MPLS/ RSVP-TE / LDP and good to have also. Job Description : We are seeking experienced Datacom L2/L3 Protocol Developers with strong expertise in C/C++ development for networking and routing protocols. The ideal candidate should have hands-on experience in L2/L3 protocol stack development, OSPF/BGP, MPLS, and L3 forwarding. Experience with Zeb OS or Yocto OS and scripting (Shell/Python) will be a plus. Job Requirements : Apply expertise in IP-based networks and Layer 2/Layer 2+ Access protocols to develop software for the Lightspan family, ensuring it meets required standards. Deepen expertise in a subset of L2 & L3+ Access protocols including but not limited to Ethernet, L2: VLAN, LACP, RSTP, MSTP, LLDP, OAM / L3: BGP, L3VPN, OSPF, MPLS LACP, ANCP, Radius, etc. and stay updated with emerging network technologies. Strong hands-on experience in C/C++ development. Expertise in L2/L3 networking protocols. Experience with at least one major routing protocol (OSPF, BGP, etc.). Hands-on knowledge of MPLS and L3 forwarding. Understanding of distributed router architecture/design. Roles and Responsibilities : Design, develop, Datacom protocol stack components using C/C++ programming languages. Graduate or Postgraduate in Engineering stream with 4+ years of experience in L2 & L3+ protocol development Advanced programming skills in C or C++, with expertise in Object-Oriented Programming (OOP) and the design and development of complex software systems. Any combination of L2 & L3+ protocols => Layer 2 Forwarding, Switching, VLAN, xSTP, LLDP, IGMP, ARP, 802.1x, QoS, DHCP, PPPoE, ERPS, CFM, EFM-OAM, ANCP, Radius and LACP. Experience with products like xDSL, GPON, and IPDSLAM, aligning well with the product line will be added advantage. Experience in recruitment analysis, architecture and design.
Posted 1 week ago
7.0 - 12.0 years
8 - 10 Lacs
Nagpur
Work from Office
Dear Candidate, We have come across your CV from Naukri/ Internal reference and feel that you would be a suitable fit for Service Desk L2 Support ” role at HCLTech, Nagpur . Please see the below job description and revert with your updated CV & additional details in case you find it suitable. GRADE/ ROLE/ SALARY – As per relevant experience and last drawn CTC. To be discussed during the interview. JOB DESCRIPTION: Analyst would be responsible for handling L1 issues reported with the Apps & Infra Helpdesk, which may include, but not restricted to the following: Receive calls, emails and web-tickets for end users and other Agency Service Desks / Help Desks, and create Incident tickets or Service Request tickets, logging all pertinent Information Tracking and classifying incoming incidents or service requests, attempting initially solutions Provides initial assessment of categorization and prioritization for reported Incidents and Service Requests and provides initial support, targeting a higher level of first contact resolution Ensures Incidents and Service Requests are properly escalated and assigned to appropriate support groups Perform hierarchical escalation to Service Desk Management and Incident Management Provide communication to end users concerning the status of Incidents, Service Requests and Changes Compiles data through Incident entry that will be used for management information and reporting Maintains ownership of Incidents, ensuring status update and resolution according to SLAs Provide input to Service Desk Management regarding Continuous Improvement opportunities Cooperating with both internal groups (Problem Management, second-line) and external support teams in order to redirect incidents properly KEY RESPONSILBITIES: To maintain high login Efficiency (Availability) for customers To resolve tickets within agreed SLA of ticket volume and time To adhere to quality standards (voice and accent , Tech Monitoring), regulatory requirements and company policies To ensure positive customer experience and CSAT through First Call Resolution and minimum average handling time ( AHT), rejected resolutions/ Reopen Cases To update work logs and follow shift/ escalation process and process compliance Work on value adding activities such Knowledge base update & self-development
Posted 1 week ago
1.0 - 4.0 years
3 - 5 Lacs
Noida
Work from Office
Hi, Naukri.com is hiring for Customer Support for Noida location. As discussed, please find the mentioned JD for the said role. About Info Edge InfoEdges mission is to create world-class platforms that transform lives by continuously innovating. Our products and services are built keeping our customers in mind. We always delight our customers by delivering superior value through enhanced offerings on the internet and other platforms. Through our continuous investment across various businesses, especially in cutting-edge technology, machine learning and artificial intelligence (AI), we have built a robust system that constantly increases our predictive powers on customer behaviour, and optimizes and improves our systems. Our various teams tirelessly work together to solve problems, innovate, and create something to empower our customers. At Info Edge, people are our core competitive advantage and we will continue doing all that is needed to attract and retain the best available talent. About BU: Naukri.com Naukri is Indias market leader in the recruitment business. It provides all the job seekers with advisory services and caters to their different needs and offer value-added features such as resume writing, highlighting and many more. With over 67 Million resumes searches daily, Naukri.com has 5 Million job listings, 59 Thousand+ unique clients and 4.9 Million recruiters connect with the job seekers via emails. Job Objective: The objective of this role is to resolve customer queries related to the business portal, its features and services. The role will also be responsible for creating a high trust value proposition and influence the clients to leverage the product in the best possible manner. Job Description: Interacting with corporate customers on calls / emails (handling already acquired corporate customers with post sales hand-holding and deliverables) Assisting recruiters and HR professionals in understanding the functionalities of Naukri portal and providing resolutions to their recruitment related queries Creating a high trust value proposition and making clients understand various service offerings and the functionalities of naukri.com website Solving queries related to optimum usage of opted services with quality inputs and providing resolution within the defined TAT Coordinating with other departments on a daily basis and following up with them diligently Working on different CRMs and reporting tools ensuring productivity and quality standards being met as expected Required Skills: Excellent verbal and written communication skills Ability to work independently and under pressure Comfortable with rotational shifts Perks: Day Shift 5 Days working ( Rotational off)
Posted 1 week ago
1.0 - 4.0 years
3 - 5 Lacs
Noida
Work from Office
Hi, Naukri.com is hiring for Customer Support for Noida location. As discussed, please find the mentioned JD for the said role. About Info Edge InfoEdges mission is to create world-class platforms that transform lives by continuously innovating. Our products and services are built keeping our customers in mind. We always delight our customers by delivering superior value through enhanced offerings on the internet and other platforms. Through our continuous investment across various businesses, especially in cutting-edge technology, machine learning and artificial intelligence (AI), we have built a robust system that constantly increases our predictive powers on customer behaviour, and optimizes and improves our systems. Our various teams tirelessly work together to solve problems, innovate, and create something to empower our customers. At Info Edge, people are our core competitive advantage and we will continue doing all that is needed to attract and retain the best available talent. About BU: Naukri.com Naukri is Indias market leader in the recruitment business. It provides all the job seekers with advisory services and caters to their different needs and offer value-added features such as resume writing, highlighting and many more. With over 67 Million resumes searches daily, Naukri.com has 5 Million job listings, 59 Thousand+ unique clients and 4.9 Million recruiters connect with the job seekers via emails. Job Objective: The objective of this role is to resolve customer queries related to the business portal, its features and services. The role will also be responsible for creating a high trust value proposition and influence the clients to leverage the product in the best possible manner. Job Description: Interacting with corporate customers on calls / emails (handling already acquired corporate customers with post sales hand-holding and deliverables) Assisting recruiters and HR professionals in understanding the functionalities of Naukri portal and providing resolutions to their recruitment related queries Creating a high trust value proposition and making clients understand various service offerings and the functionalities of naukri.com website Solving queries related to optimum usage of opted services with quality inputs and providing resolution within the defined TAT Coordinating with other departments on a daily basis and following up with them diligently Working on different CRMs and reporting tools ensuring productivity and quality standards being met as expected Required Skills: Excellent verbal and written communication skills Ability to work independently and under pressure Comfortable with rotational shifts Perks: Day Shift 5 Days working ( Rotational off)
Posted 1 week ago
1.0 - 4.0 years
3 - 5 Lacs
Noida
Work from Office
Hi, Naukri.com is hiring for Customer Support for Noida location. As discussed, please find the mentioned JD for the said role. About Info Edge InfoEdges mission is to create world-class platforms that transform lives by continuously innovating. Our products and services are built keeping our customers in mind. We always delight our customers by delivering superior value through enhanced offerings on the internet and other platforms. Through our continuous investment across various businesses, especially in cutting-edge technology, machine learning and artificial intelligence (AI), we have built a robust system that constantly increases our predictive powers on customer behaviour, and optimizes and improves our systems. Our various teams tirelessly work together to solve problems, innovate, and create something to empower our customers. At Info Edge, people are our core competitive advantage and we will continue doing all that is needed to attract and retain the best available talent. About BU: Naukri.com Naukri is Indias market leader in the recruitment business. It provides all the job seekers with advisory services and caters to their different needs and offer value-added features such as resume writing, highlighting and many more. With over 67 Million resumes searches daily, Naukri.com has 5 Million job listings, 59 Thousand+ unique clients and 4.9 Million recruiters connect with the job seekers via emails. Job Objective: The objective of this role is to resolve customer queries related to the business portal, its features and services. The role will also be responsible for creating a high trust value proposition and influence the clients to leverage the product in the best possible manner. Job Description: Interacting with corporate customers on calls / emails (handling already acquired corporate customers with post sales hand-holding and deliverables) Assisting recruiters and HR professionals in understanding the functionalities of Naukri portal and providing resolutions to their recruitment related queries Creating a high trust value proposition and making clients understand various service offerings and the functionalities of naukri.com website Solving queries related to optimum usage of opted services with quality inputs and providing resolution within the defined TAT Coordinating with other departments on a daily basis and following up with them diligently Working on different CRMs and reporting tools ensuring productivity and quality standards being met as expected Required Skills: Excellent verbal and written communication skills Ability to work independently and under pressure Comfortable with rotational shifts Perks: Day Shift 5 Days working ( Rotational off)
Posted 1 week ago
1.0 - 4.0 years
3 - 5 Lacs
Noida
Work from Office
Hi, Naukri.com is hiring for Customer Support for Noida location. As discussed, please find the mentioned JD for the said role. About Info Edge InfoEdges mission is to create world-class platforms that transform lives by continuously innovating. Our products and services are built keeping our customers in mind. We always delight our customers by delivering superior value through enhanced offerings on the internet and other platforms. Through our continuous investment across various businesses, especially in cutting-edge technology, machine learning and artificial intelligence (AI), we have built a robust system that constantly increases our predictive powers on customer behaviour, and optimizes and improves our systems. Our various teams tirelessly work together to solve problems, innovate, and create something to empower our customers. At Info Edge, people are our core competitive advantage and we will continue doing all that is needed to attract and retain the best available talent. About BU: Naukri.com Naukri is Indias market leader in the recruitment business. It provides all the job seekers with advisory services and caters to their different needs and offer value-added features such as resume writing, highlighting and many more. With over 67 Million resumes searches daily, Naukri.com has 5 Million job listings, 59 Thousand+ unique clients and 4.9 Million recruiters connect with the job seekers via emails. Job Objective: The objective of this role is to resolve customer queries related to the business portal, its features and services. The role will also be responsible for creating a high trust value proposition and influence the clients to leverage the product in the best possible manner. Job Description: Interacting with corporate customers on calls / emails (handling already acquired corporate customers with post sales hand-holding and deliverables) Assisting recruiters and HR professionals in understanding the functionalities of Naukri portal and providing resolutions to their recruitment related queries Creating a high trust value proposition and making clients understand various service offerings and the functionalities of naukri.com website Solving queries related to optimum usage of opted services with quality inputs and providing resolution within the defined TAT Coordinating with other departments on a daily basis and following up with them diligently Working on different CRMs and reporting tools ensuring productivity and quality standards being met as expected Required Skills: Excellent verbal and written communication skills Ability to work independently and under pressure Comfortable with rotational shifts Perks: Day Shift 5 Days working ( Rotational off)
Posted 1 week ago
1.0 - 4.0 years
3 - 5 Lacs
Noida
Work from Office
Hi, Naukri.com is hiring for Customer Support for Noida location. As discussed, please find the mentioned JD for the said role. About Info Edge InfoEdges mission is to create world-class platforms that transform lives by continuously innovating. Our products and services are built keeping our customers in mind. We always delight our customers by delivering superior value through enhanced offerings on the internet and other platforms. Through our continuous investment across various businesses, especially in cutting-edge technology, machine learning and artificial intelligence (AI), we have built a robust system that constantly increases our predictive powers on customer behaviour, and optimizes and improves our systems. Our various teams tirelessly work together to solve problems, innovate, and create something to empower our customers. At Info Edge, people are our core competitive advantage and we will continue doing all that is needed to attract and retain the best available talent. About BU: Naukri.com Naukri is Indias market leader in the recruitment business. It provides all the job seekers with advisory services and caters to their different needs and offer value-added features such as resume writing, highlighting and many more. With over 67 Million resumes searches daily, Naukri.com has 5 Million job listings, 59 Thousand+ unique clients and 4.9 Million recruiters connect with the job seekers via emails. Job Objective: The objective of this role is to resolve customer queries related to the business portal, its features and services. The role will also be responsible for creating a high trust value proposition and influence the clients to leverage the product in the best possible manner. Job Description: Interacting with corporate customers on calls / emails (handling already acquired corporate customers with post sales hand-holding and deliverables) Assisting recruiters and HR professionals in understanding the functionalities of Naukri portal and providing resolutions to their recruitment related queries Creating a high trust value proposition and making clients understand various service offerings and the functionalities of naukri.com website Solving queries related to optimum usage of opted services with quality inputs and providing resolution within the defined TAT Coordinating with other departments on a daily basis and following up with them diligently Working on different CRMs and reporting tools ensuring productivity and quality standards being met as expected Required Skills: Excellent verbal and written communication skills Ability to work independently and under pressure Comfortable with rotational shifts Perks: Day Shift 5 Days working ( Rotational off)
Posted 1 week ago
5.0 - 8.0 years
15 - 25 Lacs
Pune
Hybrid
Key Responsibilities Cloud Architecture and Deployment : Design and implement cloud architecture solutions to meet organizational needs, ensuring scalability, security, and cost-effectiveness. This includes working with Azure PaaS and IaaS services, and hybrid models. Technical Support and Troubleshooting : Provide Level 2 technical support and troubleshooting for Microsoft Azure cloud services, focusing on cloud infrastructure, applications, and services. This includes resolving escalated issues related to networking, virtual machines, storage, databases, and Azure Active Directory. Migration and Deployment Projects : Execute scoped Azure projects such as migrations, AVD deployments, and Azure infrastructure architecture and deployment. Collaboration and Mentoring : Collaborate with other teams to ensure project success and mentor lower-level engineers to enhance their skills. Performance Optimization and Security : Proactively monitor and optimize the performance of cloud-based systems, ensuring best security practices are implemented in line with Azure security guidelines3. Automation and Scripting : Use tools like PowerShell, Azure CLI, or ARM templates to automate tasks and streamline processes. Technical Skills Azure Knowledge : Strong understanding of Azure services including PaaS, IaaS, Azure AD, Azure Storage, App Service, Azure DevOps, etc. Networking and Security : Experience with networking concepts (e.g., VPNs, Load Balancers, DNS) and security measures (e.g., RBAC, NSGs). Scripting and Automation : Familiarity with PowerShell, Azure CLI, ARM templates, and automation tools like Azure DevOps, Terraform. DevOps and Agile Methodologies : Experience with DevOps tools and processes, and Agile methodologies. Soft Skills Communication and Problem-Solving : Excellent communication, problem-solving, and analytical skills. Teamwork and Leadership : Ability to work independently and as part of a team, with strong project management and organizational skills. Certifications Azure Certifications : Azure Solution Architect Expert or similar certifications are often required. Work Environment Hybrid Work : Many roles offer flexible work arrangements, including remote and hybrid models.
Posted 1 week ago
1.0 - 3.0 years
2 - 5 Lacs
Hyderabad, Bengaluru
Work from Office
Role & responsibilities Focus on delivering world class customer service to every customer coming at the ITS Walk-up. Provides Hardware and Application Support. Asset management and tracking of hardware and software. This duty requires knowledge of existing processes. Install and configure firm-standard images on laptops & desktops. Interface with outside customers and vendors as required Follow direction of immediate supervisors or managers to implement new technology. Provide after-hours emergency support on a rotational basis as outlined per ITS service level agreements. Provides Mobile Device deployment & support; activities include End user guidance and recommendations, activation, account modifications, configuration, testing, problem identification and resolution. Grows relationships with business users at all levels in organization. Promotes ITS services, engages customers to understand business needs and maintains ownership for problem resolution. Maintains other technology related updates to enhance the customer relationship. Adhering to existing processes. Documents problems and resolutions for knowledge bases, original equipment manufacturer (OEM) vendors, and service desk tickets. Adheres to policy and Service Level Targets (SLTs) through accurate recording of service activities, asset transactions, data retention, and PC compliance activities. Performs password resets and workstation management in Active Directory. Supports and provides training for Audio/Video Conference equipment throughout the office. This would include various projection equipment, Daily check and event startup and support of Video Conference Systems (Television/Cable systems). Assists infrastructure teams (LAN, WAN, Telephony) where local hands on activities are required. Qualifications Required: B. Tech, BE & Engineering Graduates Technical troubleshooting, Strong Microsoft Office (Outlook, Word, Excel, Power Point), Lync, Windows and MAC operating systems, mobile device hardware and software, networking, video conferencing, Audio/Video, Telephony equipment, Active Directory administration will be an advantage. Preferred candidate profile ITIL – Certification Microsoft MCITP – Certification
Posted 1 week ago
3.0 - 8.0 years
8 - 16 Lacs
Chennai
Work from Office
Skills Provide timely and effective technical support (often on a rotational on-call basis) for complex Java applications, Microservices, and related components in production environments Proactively monitor application health, performance, and logs to detect and address potential issues before they impact business operations Diagnose and resolve critical production incidents, including application errors, performance bottlenecks, memory leaks, thread contention, and integration failures Perform root cause analysis (RCA) for recurring problems, identifying underlying issues, and implementing permanent fixes or workarounds Utilize application monitoring tools (APM), log analysis tools, and system commands to efficiently troubleshoot and isolate problems Escalate unresolved issues to development, infrastructure, or other relevant teams, providing clear and detailed technical information Provide timely and clear communication to management and affected business users during outages and critical incidents Support application deployments and releases into production environments, ensuring smooth transitions and minimal downtime Perform post-deployment validation and health checks Work closely with DevOps/Release Management teams on automation and continuous delivery pipelines
Posted 1 week ago
7.0 - 12.0 years
25 - 37 Lacs
Bengaluru
Work from Office
Position: Software Development C++ Developer Experience Required: 812 Years Location: [Bangalore] Job Type: [Full-Time] Bachelors/Masters in CS/ECE/EE with 8-12 years of experience Related work experience as Individual contributor (Technical leader/Architect) Extensive experience in handling complex datastructures and algorithms in routing/switching software. C, C++, Unix Shell, Python. Extensive technical depth in L2 and L3 Ethernet switching and routing protocols. Extensive experience in OS development experience in Switching/Routing ASIC Hands on experience on switch/router embedded system software development, Linux/unix/FreeBSD/ network programming skills such as TCP/IP, socket programming Ability to deliver high quality features with extensive automation coverage, including experience applying test driven development methodology Working experience in areas like ACL, QoS, Policers, TCAM, etc Good experience in traffic testing tools IXIA, Wireshark, Scapy, Tcpdump or similar Desired Experience and Skills: Hands-on experience in routing/switching of Broadcom, Cisco, Marvell switches or similar abstraction interfaces like FPA, SAI or any OCP Hands-on experience with Network Operating system especially SONiC. Experience in customer Engagement especially Datacenter customers with focus on switches and routers. Hands-on experience working with open source software Knowledge in Data center switches/network management areas CLI, SNMP, Yang Models etc
Posted 1 week ago
3.0 - 8.0 years
9 - 15 Lacs
Navi Mumbai, Pune, Mumbai (All Areas)
Work from Office
Job Title: Network Support Engineer (IP/Ethernet) Experience: Min 3 Years Industry: Telecommunication / Internet Service Provider Location: Airoli , Navi Mumbai Shift: 24x7 Rotational (NOC Environment) Working days- 5 days Job Summary: We are seeking a Network Support Engineer with hands-on experience in IP/Ethernet networks, fault diagnosis, and service-level troubleshooting. The ideal candidate will have a strong background in Tier 2/3 support, network protocol analysis, and customer communication in a telecom-grade NOC setup. Key Responsibilities by Category: Experience Level 35 years in Network Operations within Telecom or ISP environments. Proven ability to troubleshoot and repair Ethernet/IP circuits at the service and circuit levels. Customer Circuit Support Provide Tier 2/3 support for escalated network and customer incidents. Communicate directly with enterprise customers, offering timely updates and resolutions. Network Equipment Support Configure, install, and maintain network devices (Routers, Switches, NIDs). Work with platforms such as Juniper /Cisco/Nokia/Ciena/Accedian. Protocol Troubleshooting Diagnose and resolve issues related to BGP, MPLS, Ethernet Switching, VLANs, STP, LAG. Utilize CLI and SNMP-based tools for analysis and troubleshooting. Fiber Testing & Diagnostics Conduct RFC 2544 testing and validate network throughput. Assist field engineers with OTDR testing for fiber faults. NOC Monitoring & Escalation Monitor alarms and performance metrics in a 24x7 NOC environment. Escalate complex issues to senior engineering teams or external vendors. Documentation & Reporting Log diagnostics, resolutions, and RCA in ticketing systems. Maintain clear inciddent reports and resolution timelines. Collaboration Coordinate with Field Engineers, Provisioning, and Engineering teams. Liaise with third-party vendors for hardware troubleshooting and escalations. Customer Communication Provide professional, timely, and clear communication to customers and internal stakeholders. Maintain high standards in both written and verbal communication. Technical Proficiency Hands-on experience with Juniper, Cisco, Nokia, Accedian, Ciena. Exposure to Telco infrastructure, FTTx, DWDM is a plus. Certifications (Preferred) Cisco: CCNA/CCNP, Juniper: JNCIA/JNCIS, Nokia certifications preferred. Tools & Testing Experience Experience with OTDR, iPerf, Wireshark, RFC 2544, and vendor-specific diagnostic tools. Soft Skills Strong analytical, troubleshooting, and documentation abilities. Calm and effective under pressure in high-availability environments. Communication Excellent verbal and written English communication skills. If interested then kindly share your updated CV at kajal.p@genxhire.in or 77188 96527.
Posted 1 week ago
1.0 - 5.0 years
2 - 4 Lacs
Mumbai, Navi Mumbai, Mumbai (All Areas)
Work from Office
We are seeking a proactive and detail-oriented NMS Engineer to join our technical team at our Client location which is in Parel. The ideal candidate should have hands- on experience in Network Monitoring Systems and basic networking knowledge.
Posted 1 week ago
1.0 - 3.0 years
1 - 4 Lacs
Gurugram
Work from Office
Responsible for Quality Checking/ Repairs of Mobile Handsets. Work on in-house software for mobile handsets grading. Required Candidate profile Candidate must have some prior experience in Quality Checking/Repairs of mobile handsets. Candidate must have basic excel knowledge. Candidate with Similar Work Experience preferred. Perks and benefits Best in the industry
Posted 1 week ago
7.0 - 12.0 years
7 - 17 Lacs
Bangalore Rural, Bengaluru
Work from Office
Opening with an Pharma company. **Looking someone with PAS-X Expe** Role & responsibilities : Advanced knowledge in local area network operations, virtualization environments (e.g. Citrix / VMWare), Operating Systems (e.g. Windows, Unix, Windows Server) Good database knowledge (Oracle / PL-/SQL) Good analytical skills Strong service orientation and good communication behavior High self-motivation level High willingness to deeply dive into new products and learn something new about our service/product world day by day Fluency in English language is a must ITIL understanding is a benefit, ideally backed by an ITIL Foundation Certificate Working experience in ITIL based IT-Service Management environments (e.g. Service Now, Remedy, Zendesk, etc.) is a plus Strong process understanding Interested candidates shared resume on snehal@topgearconsultants.com
Posted 1 week ago
2.0 - 7.0 years
4 - 5 Lacs
Manesar
Work from Office
Deliverables 1. knowledge on ECI, Ciena, Nokia NMS 2. Provisioning circuits in MPLS ( L2 and L3 ) , CEN technologies 3. Upgrading/ shifting live circuits in coordination with customer. 4. Troubleshooting MPLS / CEN (L2 and L3 circuits ). 5. Updating route and provisioning details in Point / ATOM ( order management Tools ) Teamwork and collaboration - Results orientation - Analytical and problems Solving - Networking and inter-personal skills - Flexible towards Shifts
Posted 1 week ago
5.0 - 10.0 years
4 - 9 Lacs
Gurugram, Chennai
Work from Office
Role & responsibilities We are seeking a skilled Manual L2 , L3 Tester with expertise in Layer 2 (L2) networking protocols and L3 and hands-on experience in manual testing of networking products. The ideal candidate should have a strong understanding of Ethernet, VLANs, STP, LACP, ARP, and other L2 technologies and be able to design and execute test cases for networking devices such as switches, routers, and embedded networking solutions. Key Responsibilities: Perform manual functional, regression, and system testing for L2 networking features. Develop detailed test plans, test cases, and test reports based on product requirements. Execute test cases in real-world network environments, analyze logs, and report defects. Work closely with development and QA teams to debug and validate fixes. Use traffic generators and packet analyzers (e.g., Wireshark, IXIA, Spirent) to test networking protocols. Perform negative, scalability, and performance testing for Layer 2, Layer 3 functionalities. Document test execution results and ensure compliance with networking standards. Collaborate with cross-functional teams to improve test coverage and automation feasibility. Required Skills & Qualifications: experience in manual testing of networking devices (switches, routers, embedded networking products). Strong knowledge of Layer 2 protocols such as: Ethernet VLAN (802.1Q) Spanning Tree Protocol (STP, RSTP, MSTP) Link Aggregation Control Protocol (LACP) ARP, LLDP, IGMP Snooping Hands-on experience with CLI-based testing on networking devices. Experience using network testing tools like Wireshark, IXIA, or Spirent. Familiarity with networking standards and RFCs related to L2 protocols. Strong analytical and troubleshooting skills. Good understanding of TCP/IP, IPv4, IPv6, and network topology. Preferred candidate profile Basic scripting knowledge (Python, TCL, or Shell) for test automation feasibility. Experience with network simulation tools like GNS3, EVE-NG. Knowledge of Layer 3 protocols (OSPF, BGP, VRRP) is a plus. Certification such as CCNA, CCNP is an advantage.
Posted 1 week ago
5.0 - 8.0 years
14 - 18 Lacs
Bengaluru
Hybrid
# MUST have Skills % Weightage Skill Usage Frequency (Daily/Weekly/Fortnightly) (total should be = 100 %) 1 Docker - L2 support work 30% Daily 2 Splunk - L2 support 30% Daily 3 Incidents handling and Problem Management 30% Daily 4 Any Cloud environment experience (Hosted environment: Hybrid setup (On prem and Cloud. Apps hosted on Azure Kubernetes Cluster)) 10% Daily # Good to have Skills % Weightage Skill Usage Frequency (Daily/Weekly/Fortnightly) 100 1 Prometheus 50% Daily/Weekly/Fortnightly 2 Azure Kubernetes Cluster 50% Daily/Weekly/Fortnightly Years Of Experience : 5+, All L2 Support activities , 2 Shifts , 2 persons per shift Team should handle Incidents and do Problem Management as well Must have - Docker, Splunk Good to have - Prometheus Hosted environment: Hybrid setup (On prem and Cloud. Apps hosted on Azure Kubernetes Cluster) Experience Level: 5-7 years Location: Bangalore Work Mode: Hybrid Notice Period: 0- 30 days
Posted 1 week ago
1.0 - 5.0 years
2 - 4 Lacs
Noida, Chandigarh, Sangrur
Work from Office
Key Responsibilities: u Install, configure, and maintain routers, switches, firewalls, VPNs, and other networking hardware. u Monitor network performance and availability; troubleshoot and resolve issues proactively. u Manage DNS, DHCP, IP addressing schemes, and VLAN configurations. u Administer and maintain Active Directory, including user and group management, GPOs, OU structures, and domain controllers. u Handle user provisioning, de-provisioning, access controls, and authentication policies using AD. u Maintain Group Policy Objects (GPOs) to ensure consistent and secure configuration across the network. u Support domain services like LDAP, Kerberos, and NTLM protocols. u Manage network and directory security through policies, permissions, and monitoring tools. u Maintain documentation of the network and AD infrastructure, changes, and procedures. u Coordinate with vendors and ISPs to resolve network service issues. u Participate in audits and support compliance requirements (ISO 27001, etc.). u Support disaster recovery strategies including backup and replication of AD and critical network services. Required Skills: - Networking - LAN setup & maintenance - Active Directory Maintenance and Setup - AD Troubleshooting - Structured cabling (Twisted pair, Fiber) - Configuring L2/L3 switches, VLANs, routers, Wi-Fi - Firewall Configuration and Ruleset Review Preferred: - CCNA certified - Any firewall Certifications, UTM, and network security Eligibility (Any One): - B.E./B.Tech in CS/IT/ECE (55%+) + 1 year relevant experience - Diploma in CS/IT/ECE (55%+) + 2 years relevant experience - Any graduate + 1-year computer networking certificate + 3 years relevant experience Ekta Asthana Senior Human Resource Securium Solutions Private Limited Mobile No- (+91) 9266722382 hr@securiumsolutions.com www.securiumsolutions.com Address: B - 28, Block -B, 1st Floor, Sector 01, Noida, Uttar Pradesh, 201301
Posted 1 week ago
3.0 - 8.0 years
10 - 20 Lacs
Navi Mumbai
Work from Office
Job Title: Network Support Engineer (IP/Ethernet) Experience: 3-7 Years Must have MPLS, troubleshooting, VPN L2, ethernet, BGP. Industry: Telecommunication / Internet Service Provider Location: Mumbai Airoli Location Interview F2F only Shift: 24x7 Rotational (NOC Environment) Job Summary: We are seeking a Network Support Engineer with hands-on experience in IP/Ethernet networks, fault diagnosis, and service-level troubleshooting. The ideal candidate will have a strong background in Tier 2/3 support, network protocol analysis, and customer communication in a telecom-grade NOC setup. Key Responsibilities by Category: Experience Level 3-5 years in Network Operations within Telecom or ISP environments. Proven ability to troubleshoot and repair Ethernet/IP circuits at the service and circuit levels. Customer Circuit Support Provide Tier 2/3 support for escalated network and customer incidents. Communicate directly with enterprise customers, offering timely updates and resolutions. Network Equipment Support Configure, install, and maintain network devices (Routers, Switches, NIDs). Work with platforms such as Juniper /Cisco/Nokia/Ciena/Accedian. Protocol Troubleshooting Diagnose and resolve issues related to BGP, MPLS, Ethernet Switching, VLANs, STP, LAG. Utilize CLI and SNMP-based tools for analysis and troubleshooting. Fiber Testing & Diagnostics Conduct RFC 2544 testing and validate network throughput. Assist field engineers with OTDR testing for fiber faults. NOC Monitoring & Escalation Monitor alarms and performance metrics in a 24x7 NOC environment. Escalate complex issues to senior engineering teams or external vendors. Documentation & Reporting Log diagnostics, resolutions, and RCA in ticketing systems. Maintain clear incident reports and resolution timelines. Collaboration Coordinate with Field Engineers, Provisioning, and Engineering teams. Liaise with third-party vendors for hardware troubleshooting and escalations. Customer Communication Provide professional, timely, and clear communication to customers and internal stakeholders. Maintain high standards in both written and verbal communication. Technical Proficiency Hands-on experience with Juniper, Cisco, Nokia, Accedian, Ciena. Exposure to Telco infrastructure, FTTx, DWDM is a plus. Certifications (Preferred) Cisco: CCNA/CCNP, Juniper: JNCIA/JNCIS, Nokia certifications preferred. Tools & Testing Experience Experience with OTDR, iPerf, Wireshark, RFC 2544, and vendor-specific diagnostic tools. Soft Skills Strong analytical, troubleshooting, and documentation abilities. Calm and effective under pressure in high-availability environments. Communication Excellent verbal and written English communication skills. Diploma/ degree any candidates we can consider, L2 and L3 support, troubleshooting, Ticketing work experience is mandate. CCNA Certificate is preferred not mandate. 5 days working, Rotational shift 24*7 shift If interested send updated resume on rosalin.m@genxhire.in or 8976791986 Share the following details: Current CTC Expected CTC: Notice Period Age Reason for leaving last job
Posted 1 week ago
5.0 - 10.0 years
10 - 17 Lacs
Bengaluru
Hybrid
Role & responsibilities Develops software for Wi-Fi devices and systems. Develops firmware for Wi-Fi-enabled devices. Designs, implements, and maintains wireless networks. Preferred candidate profile Proficiency in languages like C, Linux Driver Ability to identify and resolve issues in Wi-Fi networks and devices. Understanding of Wi-Fi standards, including 802.11.
Posted 1 week ago
3.0 - 7.0 years
10 - 17 Lacs
Navi Mumbai
Work from Office
Role & responsibilities Experience Level 35 years in Network Operations within Telecom or ISP environments. Proven ability to troubleshoot and repair Ethernet/IP circuits at the service and circuit levels. Customer Circuit Support Provide Tier 2/3 support for escalated network and customer incidents. Communicate directly with enterprise customers, offering timely updates and resolutions. Network Equipment Support Configure, install, and maintain network devices (Routers, Switches, NIDs). Work with platforms such as Juniper /Cisco/Nokia/Ciena/Accedian. Protocol Troubleshooting Diagnose and resolve issues related to BGP, MPLS, Ethernet Switching, VLANs, STP, LAG. Utilize CLI and SNMP-based tools for analysis and troubleshooting. Fiber Testing & Diagnostics Conduct RFC 2544 testing and validate network throughput. Assist field engineers with OTDR testing for fiber faults. NOC Monitoring & Escalation Monitor alarms and performance metrics in a 24x7 NOC environment. Escalate complex issues to senior engineering teams or external vendors. Documentation & Reporting Log diagnostics, resolutions, and RCA in ticketing systems. Maintain clear incident reports and resolution timelines. Collaboration Coordinate with Field Engineers, Provisioning, and Engineering teams. Liaise with third-party vendors for hardware troubleshooting and escalations. Customer Communication Provide professional, timely, and clear communication to customers and internal stakeholders. Maintain high standards in both written and verbal communication. Technical Proficiency Hands-on experience with Juniper, Cisco, Nokia, Accedian, Ciena. Exposure to Telco infrastructure, FTTx, DWDM is a plus. Certifications (Preferred) Cisco: CCNA/CCNP, Juniper: JNCIA/JNCIS, Nokia certifications preferred. Tools & Testing Experience Experience with OTDR, iPerf, Wireshark, RFC 2544, and vendor-specific diagnostic tools. Soft Skills Strong analytical, troubleshooting, and documentation abilities. Calm and effective under pressure in high-availability environments. Communication Excellent verbal and written English communication skills. Preferred candidate profile BGP MPLS L2 CCNA IPS If Interested then connect shravani.m@genxhire.in OR 7710889351
Posted 1 week ago
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