ERP Specialist

Summary:

Required a skilled and experienced ERP Support Specialist have a strong understanding of RealEstate ERP systems and a proven ability to manage and support diverse business units. This role requires a blend of technical expertise, excellent communication skills, and the ability to work collaboratively with both internal and external stakeholders.

Responsibilities:

• Application Support & Maintenance:

  Collaborate with business associates and the ERP Vendors of Farvision, In4Velocity, etc. to maintain, enhance, and troubleshoot ERP application, ensuring seamless operation across all modules.

• Business User Support:

  Provide comprehensive support to users across various departments including Sales & Customer Care (CRM), Billing, Taxation, Engineering, Contracting & Procurement, Finance, and Administration. This includes resolving issues, providing training, and offering remote assistance.

• Business Analysis:

  Gather, analyze, and document business requirements and processes to identify areas for improvement and optimization within the ERP system.

• Reporting & Analytics:

  Generate and distribute periodic reports based on statistical analysis of data from various timeframes. Prepare specific reports as requested by management.

• Team Management & Supervision:

  Effectively supervise and mentor a team, providing solutions to resolve application issues by coordinating with multiple OEM’s/Vendors team.

• Client Onboarding:

  Register new real estate clients under ERP system, configuring and migrating client data as needed. Provide comprehensive training and support to clients.

Qualifications:

• Bachelor’s degree in information technology or related field.
• Proven experience (5+ years) in ERP support, and maintenance.
• Strong understanding of business processes and requirements gathering techniques.
• Excellent analytical, problem-solving, and communication skills.

Experience with real estate ERP systems.

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