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2.0 - 7.0 years

8 - 14 Lacs

Mumbai Suburban, Mumbai (All Areas)

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Role Description: The Business Manager - Strategic Accounts will play a crucial role in overseeing sales functions and generating net sales and new revenue by managing high-net-worth real estate developers. This role involves leveraging our extensive suite of products to meet the needs of both existing and new clients. The ideal candidate will possess significant experience in field sales and client management, with a proven track record of supporting business objectives through strategic account management and sales growth. Key Responsibilities: Account Management: Manage relationships with high-net-worth real estate developers, focusing on Category A+ and A developers within the assigned territory. Cultivate and enhance these relationships to meet and exceed business targets. Revenue Generation: Achieve monthly and annual business targets by driving net sales and new revenue opportunities. Utilize Magicbricks' broad suite of product offerings to address the needs of diverse customer segments. Sales Strategy Development: Develop and implement effective major account and sales strategies. Identify and pursue new opportunities to increase market share and customer retention, with a strategic focus on high-value accounts. Market Feedback: Provide detailed feedback on market conditions and client requirements to strategic business units. Drive product innovation and improve market competitiveness based on this feedback. Sales Targets: Take overall responsibility for achieving sales and account management targets. Maximize revenue and ensure alignment with corporate objectives through strategic planning and execution.

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6.0 - 11.0 years

4 - 9 Lacs

Noida

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Experienced Required: 8-10 Years (Should have experience in IT Sales) Shift Timing 9 am to 6 pm IST Roles and Responsibilities Scout/hunt new business opportunity, acquire new customer to enhance sales Take care of software sales across the assigned territory Set Meetings with prospects, establish and maintain relationship with new/existing customers Find/develop new markets and potential customers to meet business targets- software products and services (end to end client handling) Planning and overseeing new marketing initiatives. Developing quotes and proposals for Customers. Lead team and help them to complete their individual targets. Contacting potential Customers – IT Managers and IT Heads of Corporates, to establish rapport and arrange meetings. Finding and developing new markets and improving sales. Desired Candidate Profile Minimum 8 years’ experience in B2B Software sales– Direct Sales and out of the total experience min 2 years should be in Supervisory/team management role. Excellent Persuasive & communication Skills . Proficient in Word, Excel, Outlook & PowerPoint. Business Goal Oriented, ability to achieve business targets consistently. Willingness to travel frequently during the month. Person should have past or current experience in selling either Software/ Hardware Products Person must have dealt with IT Heads in the Corporate industry Education UG: BE, B.Tech, BCA in Computers, B.Sc. or any computer science diploma. PG: Preferred an MBA in Sales & Marketing/ International business Other Details Work from Office. 6 days’ work week with 2 Saturday and Sunday off. Perks & Benefits Health Insurance Provident Fund and Gratuity Reward and Recognition programs. Regular monthly self-conveyance reimbursements as applicable Yearly Excursions

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6.0 - 11.0 years

4 - 9 Lacs

Chandigarh

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Experienced Required: 8-10 Years (Should have experience in IT Sales) Shift Timing 9 am to 6 pm IST Roles and Responsibilities Scout/hunt new business opportunity, acquire new customer to enhance sales Take care of software sales across the assigned territory Set Meetings with prospects, establish and maintain relationship with new/existing customers Find/develop new markets and potential customers to meet business targets- software products and services (end to end client handling) Planning and overseeing new marketing initiatives. Developing quotes and proposals for Customers. Lead team and help them to complete their individual targets. Contacting potential Customers – IT Managers and IT Heads of Corporates, to establish rapport and arrange meetings. Finding and developing new markets and improving sales. Desired Candidate Profile Minimum 8 years’ experience in B2B Software sales– Direct Sales and out of the total experience min 2 years should be in Supervisory/team management role. Excellent Persuasive & communication Skills . Proficient in Word, Excel, Outlook & PowerPoint. Business Goal Oriented, ability to achieve business targets consistently. Willingness to travel frequently during the month. Person should have past or current experience in selling either Software/ Hardware Products Person must have dealt with IT Heads in the Corporate industry Education UG: BE, B.Tech, BCA in Computers, B.Sc. or any computer science diploma. PG: Preferred an MBA in Sales & Marketing/ International business Other Details Work from Office. 6 days’ work week with 2 Saturday and Sunday off. Perks & Benefits Health Insurance Provident Fund and Gratuity Reward and Recognition programs. Regular monthly self-conveyance reimbursements as applicable Yearly Excursions

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1.0 - 11.0 years

34 - 60 Lacs

, Australia

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URGENT HIRING !!! location's : Canada , Australia , New Zealand , UK, Germany , Singapore ( Not In India ) Benefits : Medical Insurances , Travel allowances , Flight Tickets , Meals , etc For more information call or whatsapp +91 9220850077 ???? Key Responsibilities: Oversee timely and accurate processing of vendor invoices and employee reimbursements. Manage the AP team in validating invoices, reconciling discrepancies, and ensuring proper approvals. Monitor aging reports and ensure timely payments to suppliers. Maintain vendor master data and manage vendor relationships. Ensure tax compliance (TDS, GST, VAT as applicable) on vendor transactions. Assist in month-end and year-end closing processes related to payables. You will be involved in implementing new strategies to improve the accounts receivable management and help to streamline processes for easier collections where possible. Preparing reports, analysing trends and dealing with any problems/ escalations whilst sticking to company compliance, legal requirements and guidelines.

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10.0 - 20.0 years

15 - 25 Lacs

Bengaluru

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Hi, Greetings from HR Central! A leading recruiting company in UAE and across the wider MENA region is looking for you. Job Title: Head of Account Management - India Department: Professional & Enterprise Location: Bengaluru, India Job Summary: We are looking for a dynamic and results-driven Head of Account Management to lead our client engagement and business development efforts within the Professional & Enterprise staffing division. This role will oversee key enterprise relationships, drive new client acquisition, and ensure the effective delivery of staffing solutions across the GCC and MENA regions, with a strong focus on the UAE. The ideal candidate will bring deep industry expertise, a strategic mindset, and the ability to lead a high-performing team of up to 5 FTEs in a fast-paced, service-driven environment. Qualifications: Bachelors degree in business, Marketing, or a related field; MBA is a strong advantage 8-10 years of experience in senior-level sales/account management role within the staffing industry Demonstrated success in driving revenue growth, managing large number of enterprise accounts, and expanding client portfolios Exceptional leadership, stakeholder management, and team-building abilities Deep understanding of staffing industry dynamics, particularly in GCC and MENA markets Superior communication, negotiation, and presentation skills Strong commercial acumen with experience in preparing contracts, proposals, and cost sheets Self-motivated and agile in fast-changing environments Willingness and ability to travel across Gulf countries every alternate month and quarterly, as per business requirements In-depth knowledge of staffing solutions and industry best practices Excellent communication, negotiation, and presentation skills Ability to work independently and collaboratively in a fast-paced environment In case you wish to apply for this role, please share your updated CV at rajalakshmi@hr-central.in Thanks & Regards, Rajalakshmi HR Central rajalakshmi@hr-central.in

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4.0 - 9.0 years

13 - 20 Lacs

Noida

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About Info Edge InfoEdges mission is to create world-class platforms that transform lives by continuously innovating. Our products and services are built keeping our customers in mind. We always delight our customers by delivering superior value through enhanced offerings on the internet and other platforms. Through our continuous investment across various businesses, especially in cutting-edge technology, machine learning and artificial intelligence (AI), we have built a robust system that constantly increases our predictive powers on customer behaviour, and optimizes and improves our systems. Our various teams tirelessly work together to solve problems, innovate, and create something to empower our customers. At Info Edge, people are our core competitive advantage and we will continue doing all that is needed to attract and retain the best available talent Job Title: Employer Branding Expert Location: Noida Overview: We are seeking a passionate and skilled Employer Branding Client Servicing Specialist to join our dynamic team. In this role, you will be responsible for managing relationships with our clients, ensuring their needs are met, and delivering exceptional employer branding solutions. You will be a key player in driving the success of our clients' employer branding initiatives, helping them attract and retain top talent. Responsibilities: 1. Client Relationship Management: Serve as the main point of contact for clients using our employer branding products. Build strong, long-lasting relationships with clients, understanding their needs, challenges, and objectives. Conduct regular check-ins and meetings to provide updates on product performance, gather feedback, and offer strategic insights. 2. Employer Branding Strategy: Work closely with clients to develop effective employer branding strategies. Provide insights and recommendations based on industry best practices and market trends. Assist in the creation of compelling employer branding campaigns and materials. 3. Project Coordination: Collaborate with internal teams (design, content, marketing, etc.) to execute client projects. Coordinate timelines, deliverables, and resources to ensure timely and successful project completion. 4. Campaign Execution and Analysis: Oversee the implementation of employer branding campaigns across various channels (social media, career sites, events, etc.). Monitor campaign performance and conduct regular analysis. Requirements: Proven 4 + years in client servicing, account management, or a related role. Strong understanding of employer branding concepts, including EVP, candidate experience, and employer value proposition. Excellent communication and presentation skills. Ability to work collaboratively with cross-functional teams. Detail-oriented with excellent organizational and time-management abilities.

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4.0 - 9.0 years

8 - 18 Lacs

Pune

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Purpose of the Job:- Responsible for end-to-end telecom & connectivity needs of a set of 30-35 accounts in the Enterprise Segment, primarily Mid to large Segment Accounts. Ensures achievement of the Sales & Revenue targets, by selling Data, Voice, VAS and new IT solutions, Cloud, IOT, Cybersecurity. Deliverables Build strategic relationship with key decision makers in the accounts- Middle and Senior management, including CXOs Driving revenue enhancement in the accounts (both Data and Voice) though effective account management, along-with retention of the existing revenue Augment solution selling, and drive new product penetration in emerging markets Co-ordinate with the cross functional teams, both internally (BSG, CE, Networks, etc) and externally (Partners, Vendors, Clients, etc) to ensure business target achievements and meeting customer expectations on service delivery. Ensure the account business target achievement on: Order booking, Revenues, Collections, New Account identification and Churn control Major Challenges: To work in alignment with processes on Data and Voice To work on retention of existing revenue as well and grow new products. Account Penetration & Product Penetration Demonstrate (Key competencies) Commercial Acumen New Age Consultative Selling Customer Service Orientation Key Account Planning & Management Executive Presence ability to handle CXO discussions Enterprise/ Carrier Product Knowledge Negotiation skills Ability to devise creative ideas to attract the target customer’s attention Regular Follow –up Educational Level Must have: MBA or equivalent Preferred: B. Tech. + MBA Working Experience Preferred: B2B Sales Experience in Telecom/ Technology domain

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3.0 - 8.0 years

5 - 9 Lacs

Hyderabad

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Job Title: Enterprise Account Manager Job Overview: The Enterprise Account Manager is responsible for maintaining and growing relationships with existing enterprise-level clients, ensuring customer satisfaction, identifying opportunities for upselling and cross-selling, and collaborating with internal teams to meet client needs and achieve business goals. Job Responsibilities: Client Relationship Management: Serve as the primary point of contact for clients and address their inquiries and concerns promptly. Build and maintain strong relationships with assigned enterprise-level clients. Understand client needs and business objectives to propose tailored solutions. Account Growth and Revenue Generation: Identify opportunities for upselling and cross-selling additional products or services to existing clients. Develop account growth strategies to achieve revenue targets and maximize account value. Collaborate with internal sales and product teams to propose relevant offerings to clients. Customer Satisfaction and Retention: Ensure client satisfaction by regularly and visiting reviewing performance and addressing any issues or concerns. Work closely with clients to understand their goals and align product or service offerings accordingly. Develop and implement customer retention strategies to minimize client attrition. Contract and Agreement Management: Oversee contract renewals and negotiate terms to meet both client and company expectations. Ensure compliance with contract terms and agreements to maintain a strong business relationship. Manage contract amendments, extensions, and terminations as necessary. Sales Forecasting and Reporting: Prepare accurate forecasts, upsell / cross sell and revenue projections, and sales pipeline. Provide regular updates to management on account performance and growth opportunities. Send out monthly reports to clients with Account ,management , Operations and business updates. Collaboration and Coordination: Collaborate with internal teams such as sales, marketing, product development, and customer support to ensure client needs are met effectively. Coordinate and communicate with cross-functional teams to address client issues and deliver high-quality service. Market Research and Competitor Analysis: Stay informed about industry trends, market developments, and competitive landscape. Conduct research to identify potential clients and business opportunities within the market. Provide insights and recommendations based on market analysis to drive business growth. Customer Feedback and Improvement: Gather feedback from clients regarding their experiences and satisfaction with the company's products or services. Use client feedback to propose improvements, enhancements, or modifications to meet client expectations better. Advocate for necessary changes within the organization based on client input and feedback. Qualifications: Bachelor's degree in business, marketing, or a related field (Master's preferred). Proven experience in account management, preferably in enterprise-level accounts. Strong understanding of the industry and market trends relevant to the enterprise sector. Exceptional communication, negotiation, and interpersonal skills. Demonstrated ability to meet sales targets and drive revenue growth. Ability to analyze data and make data-driven decisions. Proficiency in using CRM software and other relevant tools. Excellent time management and organizational skills. Minimum experience 3 to 4 years in Account Management. Skills: Relationship-building and client management Sales and negotiation Customer satisfaction and retention Communication and interpersonal skills Problem-solving and strategic thinking Data analysis and reporting Collaboration and teamwork Knowledge of relevant industry and market trends Apply over the link for a quick response from HR :: https://forms.gle/4qPn9HDbb9cvqBMx6

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7.0 - 12.0 years

20 - 27 Lacs

Pune, Gurugram, Mumbai (All Areas)

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Job Title : Enterprise Account Manager Location : Mumbai/Pune / Gurgaon / Hyderabad / Chennai Company : An Enterprise Learning Services company Department : Sales and Business Development Reports To : VP/AVP sales About Company : a leading IT training organization that offers enterprise learning services and certifications. It specializes in delivering technology training solutions to IT professionals, corporate teams, and organizations across various sectors. Position Summary Enterprise Account Manager will be responsible for developing business from identified account base, develop & maintaining client relationship across hierarchy, maximize share of customers spend with company, offer outcome-oriented solutions to solve customer challenges, and overall customer health. This role involves a mix of strategic planning, business development, account management, and achieving revenue, pipeline generation and gross margin targets. You will be expected to collaborate with internal teams to deliver high-quality services and exceed client expectations. Key Responsibilities Account Management and Business Development As Enterprise Account Manager, you will be responsible for business objectives & execution of business plan for the assigned territory/account list. As individual contributor lead business development initiatives and customer management & engagement across target audience. Responsible to build & manage customer relationship across hierarchy, business units to sell COMPANYS offering. Identify customer business challenges and address them leveraging COMPANYS value proposition. Engage and leverage various internal stack holders & partners to position and deliver outcome-oriented solutions to customers. Drive events and programs for business opportunity creation and identification. Carry good relationship, articulation skills. Stay current with COMPANYS range of offerings and services, Sales and Revenue Generation Exceed quarterly and annual, pipeline generation, revenue, gross margin targets. Develop account plans to drive growth within existing accounts and explore potential new avenues. Lead the full sales cycle from prospecting to closing, including proposal generation, negotiation, and securing contracts. Collaboration and Communication Work closely with product, marketing, and delivery teams to tailor solutions that meet client-specific training needs. Collaborate with subject matter experts to develop and pitch custom learning solutions. Prepare and deliver impactful presentations, proposals, and business cases to clients and internal stakeholders. Market Analysis and Strategic Planning Stay informed about industry trends, client challenges, and competitor activities. Provide insights into market needs and customer feedback to inform product and service enhancements. Contribute to strategy development to enhance COMPANYS Consulting's market presence and competitiveness. Reporting and Documentation Maintain accurate records of all sales activities and account information within the CRM system. Prepare regular sales reports and forecasts for management. Ensure all client agreements and engagements comply with company policies and industry standards. Key Qualifications Experience: 10+ years of experience in enterprise account management, ideally in the IT training or education services sector. Experience with OEMs, large system integrators, GCCs or in sectors like BFSI and technology consulting is highly preferred. Education: Bachelor's degree. An MBA is a plus. Skills: Strong understanding of IT landscape, including knowledge of emerging technologies (e.g., Cloud, AI, DevOps, Cybersecurity). Demonstrated ability to build strong client relationships and influence decision-makers. Proven track record of achieving sales targets and driving revenue growth. Excellent communication, presentation, and negotiation skills. Proficient in CRM software and MS Office Suite. Personal Attributes: Field-fleeted - meeting & engaging with customers regularly, Be a go-getter, Self-motivated, target-driven, and resilient with a proactive attitude. Strong problem-solving abilities with a customer-centric approach. Ability to work independently and as part of a team. Attributes: Field sales skills, Good knowledge & experience of sales management, Proven account management experience understand customer organization, influencers, upselling, etc., Carry good base of industry connects, Good command of verbal and written communication, Exposure to industry networking, Leveraging skills influencers, partners, internal stake holders, Exposure: Experience in selling IT Hardware, Software, Professional Services, ITES, Consulting, Business Services, Corporate Solutions, Industrial solutions, Telecom, Delivered annual business of INR 100 to 120Mn revenue (if from Hardware and high-volume business, then it can be INR 180 to 250Mn); Growth of 20% YoY Experience of managing and delivering revenue & gross margin objectives Experience of conducting, Regular QBR, reviews with customers, Customer specific event for promoting consumption/adoption, evangelize new offerings, demand generation, networking, value selling, etc. Joint events along with OEMs/Partners/3rd Party entities for demand generation, value selling, etc. Thanks & Regards Gaurav Thakur Interim Management Solutions Pvt. Ltd Contact: (O) 011-41096555, (M) +91-9599518777 Email id: gaurav@flexymanagers.com Company URL: www.flexymanagers.com https://www.linkedin.com/in/gaurav-thakur-a385072b/

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8 - 9 years

18 - 19 Lacs

Bengaluru, Delhi / NCR

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-Preferably IT or NIFT graduates or post-graduates -Experience of at least 8 years in sales with minimum of 4 years in Enterprise SaaS

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8 - 13 years

14 - 20 Lacs

Kolkata

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Provide Enterprise Accounts Ownership Develop and implement strategy for Enterprise Accounts in the region to maximize growth opportunities, strengthen market share and maximum customer retention. Consultative Accounts Management Responsible for enhancing revenue, within existing through continuous client engagement and optimization of product mix. Develop and nurture deep relationships with leadership and key stakeholders of Enterprise Accounts in the region. Effectively understand client business needs and propose customized solutions that best address those needs. Drive Change for Excellence Drive continuous improvement in sales processes for a benchmark client delivery & engagement. Build & Strengthen market intelligence & sales analytics for identification of opportunities, effective client solutioning and deal conversion.

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7 - 12 years

22 - 27 Lacs

Pune, Bengaluru

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Job Purpose To manage and drive the New Business and Revenues of the strategic accounts in order to attain market leadership in strategic Accounts segment through effective account management, revenue growth, market share and profit whilst complying with agreed budget, timescales and agreed policy guidelines and regulatory norms Key Result Areas/Accountabilities To achieve cluster budgeted revenue target for all VIBS products from allocated HQ accounts. To Achieve the New order Booking targets for all the product lines Revenue enhancement by adding quality sales with high ARPU Margin management in tariff plans offered to the customer. To manage & grow exiting revenue generating farming accounts. Generate new revenue by adding new products and services in new and existing accounts as per agreed target Deliver Mobility Voice & Data targets along with Fixed line order booking and revenue Achievement of new account opening target as per agreed hunting accounts for both Mobility and FLX. Generate monthly revenues and convert them into farming category. Full participation on generating pipeline for large opportunity of Mobility and fixed line Data and Voice. Own and coordinate internally to ensure service delivery, project delivery and overall customer satisfaction. Core Competencies, Knowledge, Experience Critical Success Factors Team player Innovates and improvises to achieve targets. Good communication skills Threshold Functional Competencies • Product, Service and Technology Knowledge Enterprise • Negotiation • Sales Planning and Forecasting Differentiating Functional Competencies • Customer Relationships • Solution Selling Experience A proven track record in meeting revenue, New Business and number targets. Knowledge of Corporate Sales; Also, knowledgeable on account management concepts. Must have technical / professional qualifications Graduation mandatory Preferably full – time post - graduation in business management/MBA

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8 - 13 years

35 - 50 Lacs

Gurgaon

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Major Responsibilities Help new clients establish and guide them through product setup, training, and initial usage to ensure successful implementation. Conduct regular check-ins and business reviews with customers to assess progress, gather feedback, and discuss future goals. Identify upselling and cross-selling opportunities to expand customer use of the companys products and services. Oversee the customer lifecycle management and identify areas for optimization. Conduct customer onboarding sessions to ensure successful product adoption. Create and deliver customized reports, presentations, and performance insights to demonstrate the impact of our solutions. Lead customer training sessions, workshops, and demonstrations to enhance product knowledge and usage. Assist in the development of customer success playbooks and resources. Serve as the liaison between customers and internal teams, such as product development, sales, and support. Manage customer escalations and ensure issues are resolved quickly and effectively. Required skills and qualifications Bachelor’s degree in Business, Marketing, Communications, or a related field. 8+ years of experience as a customer success manager, account manager, or in customer success, account management, or customer service roles. Experience in managing customer success programs, customer retention, and upselling strategies. Ability to analyse customer data and usage trends to identify areas of improvement. Understanding of product management and its impact on customer experience. Strong interpersonal and communication skills, with the ability to build and maintain long-term relationships and work cross-functionally. Excellent problem-solving and critical-thinking abilities, with a customer-focused mindset and a proactive approach. Strong organisational and time management skills, with the ability to manage multiple accounts and priorities simultaneously. Familiarity with CRM tools, customer success platforms, and analytics software. Solid negotiation skills to handle complex customer accounts. Preferred skills and qualifications Advanced degree in Business, Marketing, or a related field. Relevant certification in Customer Success, Account Management, or related fields (e.g., Success HACKER, CSM certification). Experience in SaaS, Technology, Telecom, Cloud or B2B industries. Experience in managing large enterprise-level accounts. Experience in managing large enterprise-level accounts. Ability to work closely with the stake holder Self starter & ability to work in an agile environment Knowledge of customer success best practices and frameworks. Proficiency in handling customer escalations and resolving conflicts.

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10 - 17 years

14 - 22 Lacs

Bengaluru

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Role & responsibilities Minimum 8 yrs of experience in B2B IT sales Should have experience in B2B/ Direct sales. Should have experience in IT products or IT services. Should have exposure of Enterprise IT/Networking/Security/Cloud service business along with IT Hardware business. Should have experience in new client acquisition. Should have experience of selling New Products & Services - Cross Selling & Up selling. Should have experience in working with OEMs. Preferred candidate profile Perks and benefits

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8 - 13 years

14 - 20 Lacs

Gurgaon

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Provide Enterprise Accounts Ownership Develop and implement strategy for Enterprise Accounts in the region to maximize growth opportunities, strengthen market share and maximum customer retention. Consultative Accounts Management Responsible for enhancing revenue, within existing through continuous client engagement and optimization of product mix. Develop and nurture deep relationships with leadership and key stakeholders of Enterprise Accounts in the region. Effectively understand client business needs and propose customized solutions that best address those needs. Drive Change for Excellence Drive continuous improvement in sales processes for a benchmark client delivery & engagement. Build & Strengthen market intelligence & sales analytics for identification of opportunities, effective client solutioning and deal conversion.

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5 - 8 years

15 - 20 Lacs

Hyderabad

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Zonal Sales Manager What if, instead of a job, you had a mission? A mission to create the future of healthcare alongside a team of brilliant, passionate people, on a canvas that touches billions of consumers around the world? It's what we do at Practo. Practo is made up of people from diverse backgrounds, united by our mission to help people around the world live healthier, longer lives by simplifying ways to be healthy. Our culture revolves around first principle thinking that leads to daring ideas and we have the freedom and opportunity to turn these ideas into reality. We are dedicated to improving healthcare access for everyone and leaving the world better than we found it. Job Description Developing the sales strategy for the city in order to achieve city business goals. To achieve city monthly/Quarterly targets. Implement long terms and short term action plans to achieve city business objectives Engage with the Top Customers & Consultants in the Zone Carry out intensive field visits & Collect feedback on all aspects of the business including product quality, pricing, packing, new product ideas, competition activities. Understand the ground challenges faced by the team and provide structural long terms solutions Leverage cross functional relationships with various functions such as product, analytics, marketing and sales excellence to ensure key goals are met To review the efficiencies for each team member on a weekly basis on the CRM tool and to provide them with timely feedback on the improvement areas so as to achieve their monthly quota. Identify the critical/burning issues of the Zone affecting sales & take remedial action/ escalate wherever needed New Business Acquisition Leading a team of 6 - 8 Hunters Achieve and exceed targets consistently by acquiring new customers across different hyperlocals. Manage and exceed the effort, efficiency and productivity metric benchmarks across the team Understanding of the no sale objection and coming up with a Solutioning from a time to time basis. Account Management Leading a team of 2-3 Account Managers (OnCall + On Field) Maintain relationships with existing customers for repeat business. To ensure churn doesnt exceed more than 10% Quality of Service and Customer Success Implementation To ensure each sales member places the customer first and strives hard to earn and keep customer trust To ensure each Sales member in the team co-ordinates & provides all the required help to the central Customer Success team(for effective on-boarding of the customer) To ensure the TSMs/SMs cooperate fully with the Doctor Experience team whenever a customer expresses unhappiness with the services provided by a TSM/SM working in the zone People Management Performance Management & Individual Development plan. Handling a team of Area Sales Managers, Territory Sales Managers, Sales Officers. Adhere to all company policies, procedures and business ethics codes and ensure that they are communicated and implemented within the team. To ensure good team play and maintain high levels of motivation across the team - with positivity in thoughts, words and action. To maintain optimum levels of discipline across his team with respect to maximum attendance at all times advance planning of all leave Experience 5-8Years

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