Senior Legal Associate (Contract Analyst) Position Overview: As a Legal Associate at Provakil, you will work to understand, categorize, and organize contractual provisions for our Clients. We work to provide all sorts of services needed by our clients for contracts which includes assessing, categorizing, and reviewing all components of contracts. You will be expected to perform advanced level analysis of contractual provisions. Responsibilities: - Classification of customers Contract data. - Abstraction of specific data points from the executed customer contracts, working knowledge for both fundamental and specific terms. - Summarization of different types of contracts - Standardizing the contract templates to be mapped in the product. - Creating reports and dashboards for ongoing projects. - Regular interaction with customer interaction for the data digitization process. - Managing team and projects. Qualifications: - LLB/LLM Required - 5+ years of Proven experience in dealing with contract Management and contract data abstraction - Proficient in English language & MS-Excel, Word. - Ability to work under tight deadlines. - A team player who takes responsibility for results. - Creative and curious with the ability to find solutions to the problems.

Job Description: We are seeking a meticulous and dedicated Finance Executive with over 2 years of experience to join our team. The ideal candidate will have comprehensive knowledge and hands-on experience in accounting, financial reporting, and regulatory compliance. Key Responsibilities: Accounting Entries in Tally: Accurately record and manage all financial transactions using Tally software. Ensure all entries are updated in real-time and maintain data integrity. Assisting in Preparation of Financial Statements: Aid in the preparation of comprehensive financial statements, including the Balance Sheet and Profit & Loss Account. Assist in ensuring compliance with relevant accounting standards and regulations. Account Receivables Management: Manage and monitor accounts receivables to ensure timely collection of dues. Maintain detailed records of all receivable transactions and follow up on overdue accounts. Account Payables Management: Oversee and manage accounts payable processes to ensure timely payments to vendors and suppliers. Reconcile payable accounts and resolve any discrepancies promptly. GST Returns and Data Preparation: Prepare and file GST returns accurately and within prescribed timelines. Ensure compliance with GST laws and maintain proper documentation for audit purposes. MIS Reporting: Generate and analyze Management Information System (MIS) reports to support decision-making processes. Provide insights and recommendations based on financial data and trends. TDS Returns & Data Preparation: Prepare and file TDS returns in accordance with statutory requirements. Ensure proper deduction and timely deposit of TDS and maintain accurate records. Provident Fund Returns & Reporting: Handle provident fund (PF) returns and ensure compliance with relevant regulations. Maintain up-to-date records of PF contributions and withdrawals. Banking Operations: Manage daily banking operations, including deposits, withdrawals, and reconciliations. Maintain strong relationships with banking partners and ensure smooth transactions. Stock & Receivables Summary: Prepare periodic summaries of stock levels and receivables. Monitor inventory and accounts receivables to optimize financial performance. Other Finance Related Work: Support various finance-related tasks and projects as assigned. Collaborate with cross-functional teams to ensure the smooth operation of financial activities. Qualifications: Bachelors degree in Finance, Accounting, or a related field. Proven experience of 2+ years in a similar role. Proficiency in Tally and other accounting software. Strong understanding of accounting principles and financial regulations. Excellent analytical, organizational, and problem-solving skills. Attention to detail and ability to work under tight deadlines. Strong communication and interpersonal skills.

Job Summary:. We are seeking a highly skilled and experienced Information Security Manager to oversee and strengthen our organization's cybersecurity strategies and practices. The ideal candidate will have a strong technical foundation, exceptional problem-solving skills, and excellent communication abilities to lead a team and collaborate effectively with stakeholders. Desired Candidate The ideal candidate is a proactive and detail-oriented professional with strong leadership skills and a passion for cybersecurity. They should have excellent communication abilities to convey technical concepts to diverse audiences and a proven track record of managing teams and fostering a culture of security awareness. Adaptable and ethical, the candidate thrives in dynamic environments and collaborates effectively to address evolving cyber threats while maintaining the highest standards of confidentiality and integrity. Responsibilities: Strategic Planning: Develop, implement, and maintain a comprehensive cybersecurity strategy aligned with organizational goals. Risk Management: Identify, assess, and mitigate potential cybersecurity risks and vulnerabilities across systems, applications, and networks. Incident Response: Lead and coordinate incident response activities, ensuring quick containment, recovery, and root-cause analysis of security breaches. Compliance and Standards: Ensure adherence to relevant regulatory standards (e.g., GDPR, ISO 27001) and internal security policies. Team Collaboration: Lead and mentor the cybersecurity team, fostering skill development and ensuring alignment with security objectives. Stakeholder Communication: Act as a liaison between technical teams and senior management, translating technical risks into business terms. Continuous Improvement: Monitor and evaluate the effectiveness of security measures, and recommend enhancements to maintain a robust security posture. Tool and Technology Management: Oversee the deployment and management of security tools (e.g., SIEM, firewalls, endpoint protection, etc.) to ensure system integrity and confidentiality. Training and Awareness: Develop and conduct security training programs to promote awareness and compliance across the organization. Requirements: Education: Bachelors or Masters degree in Cybersecurity, Information Technology, Computer Science, or a related field. Experience: 6-10 years of experience in cybersecurity roles with progressive leadership responsibilities. Certifications: CISSP (Certified Information Systems Security Professional)[Ongoing is acceptable]. Additional certifications (e.g., CISM, CEH) are a plus. Technical Expertise: Strong understanding of security architecture, protocols, and best practices. Experience with tools like SIEM, IDS/IPS, endpoint security, firewalls, and vulnerability management systems. Knowledge of cloud security (AWS, Azure, GCP) and securing hybrid environments. Soft Skills: Excellent verbal and written communication skills for technical and non-technical audiences. Strong leadership, project management, and team collaboration abilities. Analytical and problem-solving mindset with attention to detail.

Position Overview - We are seeking an experienced and highly skilled QA Lead to join our dynamic team. As the QA Lead, you will be responsible for leading the quality assurance efforts, ensuring the highest standards of quality across our products. You will collaborate closely with cross-functional teams to develop and implement robust testing strategies, drive continuous improvement, and mentor a team of QA engineers. Role Objectives and Responsibilities: Conduct both manual and automation tests. Perform different types of testing, such as exploratory, sanity, integration, system and end-to-end, regression testing, white box, and black box testing. Helping identify weaknesses and problem areas in the software application. Explore and implement optimum framework/tools for the automation testing of different components of the SaaS product. Tracking software bugs and investigating the causes. Monitor and troubleshoot failures in test cases integrated into the build process. Create test plans, test cases, and test reports. Plan and prioritize testing activities. Communicate with the QA Engineer to improve the quality of the software applications. Monitor assurance metrics and process results. Key skills: 8+ Years of proven work experience as a QA Automation Engineer or relevant position in the IT department. Strong leadership and organizational skills. Supervise technical specialists, following up on issues and balancing work among team members according to individual skills and workload. Bachelor's degree (preferably in the engineering field). Strong knowledge of software QA methodologies, tools, and processes. Good knowledge of programming languages like Python, and JavaScript. Good knowledge of SQL and NoSQL databases. Expertise in automation testing tools like Cypress, Selenium, Cucumber, Robot, and JMeter. Familiarity with the software development process plus Build and DevOps processes. Strong communication skills. Ability to work collaboratively & manage project deadlines.

Position Overview - We are seeking an experienced and highly skilled QA Lead to join our dynamic team. As the QA Lead, you will be responsible for leading the quality assurance efforts, ensuring the highest standards of quality across our products. You will collaborate closely with cross-functional teams to develop and implement robust testing strategies, drive continuous improvement, and mentor a team of QA engineers. Role Objectives and Responsibilities: Conduct both manual and automation tests. Perform different types of testing, such as exploratory, sanity, integration, system and end-to-end, regression testing, white box, and black box testing. Helping identify weaknesses and problem areas in the software application. Explore and implement optimum framework/tools for the automation testing of different components of the SaaS product. Tracking software bugs and investigating the causes. Monitor and troubleshoot failures in test cases integrated into the build process. Create test plans, test cases, and test reports. Plan and prioritize testing activities. Communicate with the QA Engineer to improve the quality of the software applications. Monitor assurance metrics and process results. Key skills: 8+ Years of proven work experience as a QA Automation Engineer or relevant position in the IT department. Strong leadership and organizational skills. Supervise technical specialists, following up on issues and balancing work among team members according to individual skills and workload. Bachelor's degree (preferably in the engineering field). Strong knowledge of software QA methodologies, tools, and processes. Good knowledge of programming languages like Python, and JavaScript. Good knowledge of SQL and NoSQL databases. Expertise in automation testing tools like Cypress, Selenium, Cucumber, Robot, and JMeter. Familiarity with the software development process plus Build and DevOps processes. Strong communication skills. Ability to work collaboratively & manage project deadlines.

Position Overview - We are seeking an experienced and highly skilled QA Automation Engineer to join our dynamic team. As the QA Automation Engineer, you will be responsible for the quality assurance efforts, ensuring the highest standards of quality across our products. You will collaborate closely with cross-functional teams to develop and implement robust testing strategies, drive continuous improvement. Role Objectives and Responsibilities: Conduct automation tests. Perform different types of testing, such as exploratory, sanity, integration, system and end-to-end, regression testing, white box, and black box testing. Helping identify weaknesses and problem areas in the software application. Explore and implement optimum framework/tools for the automation testing of different components of the SaaS product. Tracking software bugs and investigating the causes. Monitor and troubleshoot failures in test cases integrated into the build process. Create test plans, test cases, and test reports. Plan and prioritize testing activities. Communicate with the QA Engineer to improve the quality of the software applications. Monitor assurance metrics and process results. Key skills: 2+ Years of proven work experience as a QA Automation Engineer or relevant position in the IT department. Bachelor's degree (preferably in the engineering field). Strong knowledge of software QA methodologies, tools, and processes. Good knowledge of programming languages like Python, and JavaScript. Good knowledge of SQL and NoSQL databases. Expertise in automation testing tools like Cypress, Selenium, Cucumber, Robot, and JMeter. Familiarity with the software development process plus Build and DevOps processes. Strong communication skills. Ability to work collaboratively & manage project deadlines.

We are seeking a dedicated Product Support Engineer to join our team. In this role, you will be responsible for ensuring the smooth operation of our products, assisting users by troubleshooting and resolving technical issues, and providing exceptional customer support. You will work closely with various teams to improve the products reliability and user experience. Key Responsibilities: Provide first-level support for product issues via email, phone, or ticketing systems. • Troubleshoot and resolve user-reported issues in a timely and professional manner. Analyze, diagnose, and escalate complex technical issues to the relevant internal teams (e.g., development, infrastructure). Monitor performance and system health, addressing any alerts or abnormalities. Collaborate with product and engineering teams to communicate user feedback and suggest improvements. Develop and maintain product knowledge, staying updated with new features and functionalities. • Document and maintain support procedures, FAQs, and issue resolutions in a knowledge base. • Assist in onboarding and training new users on the product. Participate in product testing and provide feedback to ensure quality and stability. • Ensure compliance with SLAs (Service Level Agreements) for response times and resolutions. Requirements: Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience). 2+ years of experience in product or support. Strong problem-solving skills with the ability to troubleshoot technical issues. • Experience with ticketing systems (e.g., JIRA, Zendesk) and monitoring tools. • Familiarity with SQL, databases, and basic scripting for troubleshooting purposes. • Knowledge of APIs and integration troubleshooting. Excellent verbal and written communication skills. Ability to work independently and in a team environment. Strong customer service orientation.

Position Overview We are looking for an Engagement / Project Manager to create long-term, trusting relationships with our customers. The Engagement / Project Managers role is to oversee a portfolio of assigned customers and develop new business from existing clients. Responsibilities Building relationships with assigned clients, which includes managing on-boarding, implementation, training, increasing adoption, ensuring retention, and high levels of customer satisfaction. Serve as the lead point of contact for all customer account management matters Develop trusted advisor relationships with key accounts, customer stakeholders, and executive sponsors. You will interact with a range of customer stakeholders, including engineers, technical project managers, business heads, and C-suite executives. Ensure the timely and successful delivery of our solutions according to customer needs and objectives. Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders Develop new business with existing clients and/or identify areas of improvement Forecast and track key account metrics Prepare reports on account status Collaborate with sales team to identify and grow opportunities Assist with challenging client requests or issue escalations as needed Requirements 4+ years of work experience as a Key Account Manager, Project Manager, or relevant role Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level Experience delivering client-focused solutions to customer needs Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail Excellent listening, negotiation, presentation abilities, and an entrepreneurial mindset. Strong verbal and written communication skills Ateamplayer who takes responsibility for results and is proactive in driving process improvement and execution along with cross-functional teams.

Desired Candidate We are looking for a strategic professional with a strong understanding of the B2B market. The ideal candidate has a proven track record of excelling at understanding the B2B customer requirements and delivering scalable solutions. They excel at collaboration, possess strong problem-solving skills, and thrive in dynamic environments. A passion for leveraging technology to solve complex business challenges and drive measurable outcomes is essential. Experience managing the full lifecycle of B2B products is highly desirable. Responsibilities: Customer Insights: Engage with enterprise clients to understand pain points, identify opportunities, and ensure customer-centric product development. Cross-Functional Collaboration: Collaborate with engineering, design, sales, and marketing teams to deliver high-impact solutions. Feature Development: Translate business requirements into detailed product specifications and user stories, ensuring timely and high-quality delivery. Stakeholder Management: Act as the primary point of contact for internal and external stakeholders, effectively communicating product updates and soliciting feedback. Sales Enablement: Partner with sales teams to provide product insights, develop go-to-market strategies, and create compelling value propositions Requirements: Bachelor's degree from a tier 1 institute like IIT, NIT or An MBA or equivalent experience in B2B product management is a requirement.. 4+ years of experience in product management, preferably with B2B SaaS, enterprise solutions, or similar industries. Proven track record of delivering products that drive business outcomes for enterprise clients. Excellent analytical, problem-solving, and decision-making skills. Exceptional communication and stakeholder management skills. Technical proficiency to collaborate with engineering teams and translate business needs into technical requirements.

Desired Candidate The ideal candidate is a proactive and detail-oriented professional with strong leadership skills and a passion for cybersecurity. They should have excellent communication abilities to convey technical concepts to diverse audiences and a proven track record of managing teams and fostering a culture of security awareness. Adaptable and ethical, the candidate thrives in dynamic environments and collaborates effectively to address evolving cyber threats while maintaining the highest standards of confidentiality and integrity. Responsibilities: Strategic Planning: Develop, implement, and maintain a comprehensive cybersecurity strategy aligned with organizational goals. Risk Management: Identify, assess, and mitigate potential cybersecurity risks and vulnerabilities across systems, applications, and networks. Incident Response: Lead and coordinate incident response activities, ensuring quick containment, recovery, and root-cause analysis of security breaches. Compliance and Standards: Ensure adherence to relevant regulatory standards (e.g., GDPR, ISO 27001) and internal security policies. Team Collaboration: Lead and mentor the cybersecurity team, fostering skill development and ensuring alignment with security objectives. Stakeholder Communication: Act as a liaison between technical teams and senior management, translating technical risks into business terms. Continuous Improvement: Monitor and evaluate the effectiveness of security measures, and recommend enhancements to maintain a robust security posture. Tool and Technology Management: Oversee the deployment and management of security tools (e.g., SIEM, firewalls, endpoint protection, etc.) to ensure system integrity and confidentiality. Training and Awareness: Develop and conduct security training programs to promote awareness and compliance across the organization. Requirements: Education: Bachelors or Masters degree in Cybersecurity, Information Technology, Computer Science, or a related field. Experience: 6-10 years of experience in cybersecurity roles with progressive leadership responsibilities. Certifications: CISSP (Certified Information Systems Security Professional)[Ongoing is acceptable]. Additional certifications (e.g., CISM, CEH) are a plus. Technical Expertise: Strong understanding of security architecture, protocols, and best practices. Experience with tools like SIEM, IDS/IPS, endpoint security, firewalls, and vulnerability management systems. Knowledge of cloud security (AWS, Azure, GCP) and securing hybrid environments. Soft Skills: Excellent verbal and written communication skills for technical and non-technical audiences. Strong leadership, project management, and team collaboration abilities. Analytical and problem-solving mindset with attention to detail.

Desired Candidate We are looking for a strategic professional with a strong understanding of the B2B market. The ideal candidate has a proven track record of excelling at understanding the B2B customer requirements and delivering scalable solutions. They excel at collaboration, possess strong problem-solving skills, and thrive in dynamic environments. A passion for leveraging technology to solve complex business challenges and drive measurable outcomes is essential. Experience managing the full lifecycle of B2B products is highly desirable. Responsibilities: Customer Insights: Engage with enterprise clients to understand pain points, identify opportunities, and ensure customer-centric product development. Cross-Functional Collaboration: Collaborate with engineering, design, sales, and marketing teams to deliver high-impact solutions. Feature Development: Translate business requirements into detailed product specifications and user stories, ensuring timely and high-quality delivery. Stakeholder Management: Act as the primary point of contact for internal and external stakeholders, effectively communicating product updates and soliciting feedback. Sales Enablement: Partner with sales teams to provide product insights, develop go-to-market strategies, and create compelling value propositions Requirements: Bachelor's degree from a tier 1 institute like IIT, NIT or an MBA or equivalent experience in B2B product management is a requirement. 5+ years of experience in product management, preferably with B2B SaaS, enterprise solutions, or similar industries. Proven track record of delivering products that drive business outcomes for enterprise clients. Excellent analytical, problem-solving, and decision-making skills. Exceptional communication and stakeholder management skills. Technical proficiency to collaborate with engineering teams and translate business needs into technical requirements.

Eligibility Criteria: Ability to work in team environment Bachelors degree in CS or IT or related field. Familiarity with customer service software (CRM,ticketing systems) for chat and call process. Ability to work flexible hours ,including evenings and weekends. Earlier experience into chat, call and email support process.(Technical support experience) Customer oriented approach and ability to adapt to different situations. Handled enterprise/Individuals client issues. Hands-on experience on MS office suite. Ability to multitask and problem solving skills 0-2 years of experience Excellent communications skills written and verbal. Responsible for : 1. Respond to customer queries via chat,email, phone in a timely and professional manner. 2. Proactively responding to tickets or issues. 3. Resolve customer queries or issues with required solutions by coordinating with internal teams for query resolution. 4. Provide required information about products and services offered by Provakil. 5. Update customer information and issue details in the ticketing platform and Present weekly ticketing updates to management. 6. Analyzing the challenges faced by clients and passing the details to the technical team. 7. Should be aware of product feature updates. 8. Flexible in working shifts and 6 Days working in shifts 9. Customer engagement on a daily or weekly basis. Requirement: 1. Respond to customer queries or technical issues via email in a timely and professional manner. 2. Resolve customer complaints or issues by providing appropriate solutions or alternatives. 3. Should have knowledge of API integration, cloud based tools. 4. Interact with the cross team to get the issues resolved. 5. Hands on experience on CRM or any ticketing system. 6. Should be able to lead meetings and training sessions. 7. Worked in a customer facing environment. 8. Troubleshoot technical issues at level 1 and level 2 9. Handled customer escalations and worked on escalation matrix