Senior Implementation Consultant (in delivery and implementation team)

About the Role:

Senior Implementation Consultant

Key Responsibilities:

• Lead the

  SaaS solutioning and implementation process

  for large enterprise clients, including Banks, Insurance companies, Large Cap listed enterprises, etc. ensuring successful deployment and adoption.
• Manage the entire

  software deployment lifecycle

  , including requirement gathering, configuration, testing, and go-live execution.
• Collaborate with cross-functional teams including

  Product, Engineering, Customer Success, and Sales

  to ensure alignment on implementation strategies.
• Act as the

  primary point of contact

  for clients during implementation, providing technical guidance and ensuring smooth onboarding.
• Design and implement

  customized deployment solutions

  based on client-specific needs and best practices.
• Identify potential implementation

  risks and roadblocks

  , proactively working to mitigate them.
• Define and maintain

  project timelines, deliverables, and documentation

  to ensure on-time delivery.
• Conduct

  post-implementation reviews

  to ensure continued customer satisfaction and product optimization.
• Provide

  training and support

  to clients to ensure they can effectively use the deployed solution.

Required Skills & Qualifications:

• 8+ years of experience in

  SaaS implementation, or enterprise solutions consulting

  .
• Bachelor's or Masters degree from a

  Tier 1 college (IIT/IIM preferred)

  .
• Proven track record of

  leading large-scale enterprise SaaS deployments

  .
• Experience working with

  large clients across industries

• Excellent

  project management skills

  , with the ability to manage multiple projects simultaneously.
• Strong analytical and problem-solving skills with a

  customer-first approach

  .
• Exceptional

  stakeholder management and communication skills

  .
• Ability to thrive in a

  fast-paced, dynamic environment

  .

Preferred Qualifications:

• Experience working with

  enterprise SaaS, ERP, CRM products and solutions

  .
• Knowledge of

  data migration, system integrations, and automation tools

  .