222 Product Implementation Jobs

We are looking for aspirational graduates interested in a career in Consulting to join our niche Banking Domain and Practice. As a part of the team, you will be supporting Senior Consultants, Project Managers, and teams of talented professional business and technology consultants. Your role will involve delivering business-focused solutions for our clients using Oracle applications, tools, and technology. You will work on specific project tasks to ensure successful project outcomes and client reference ability. With extensive training and experience from the team, you will have the opportunity to grow into a team lead, project manager, or Subject Matter Expert in Business domain or Solution Architecture, with full accountability and responsibility for the delivered solution in your projects. Your responsibilities will include developing skills and competence on our products in terms of functionality, design, and architecture. You will also be involved in developing extensions or customizations around our products based on customer requirements, whether it's related to UI/UX, Business functionality, Interfaces and Integration, or Reports and visualizations. Additionally, you will assist in testing and deploying the product and the customizations, as well as preparing various documentation such as program specifications, unit test plans, test cases, technical documentation, release notes, and status reports. To be successful in this role, you should have 4-10 years of work experience in Full Stack Development. Good knowledge of Oracle SQL, PL/SQL, and Webservices is essential, and exposure to Java technologies will be a value-added advantage. You should also have knowledge of Java Script, HTML, Config, Design & Dev, and sound knowledge of SDLC - Waterfall and Agile Models. Experience in Design/Code reviews, Product Implementation and Support, and the usage of tools for screen mock-up and UI prototyping is preferred. Strong analytical and communication skills are crucial, along with experience in Flexcube or other core-banking systems from providers like TEMENOS, FINNESTRA, TCS Bancs, FIS, INTELLECT Design in a similar role. A degree in a field relevant to Oracle's business, strong communication skills (written and verbal), accuracy, attention to detail, domain appreciation, business acumen, analytical skills, ability to engage with customers at all levels, and a strong interest and aptitude for Information Technology are also necessary. Desired skills include experience in working in the BFSI Domain, particularly in Banking, strong Oracle tech skills - PL/SQL, SQL, Java, and end-to-end implementation of solutions from inception to go-live. You should also possess strong problem-solving skills and have participated in supporting critical phases of projects. At Oracle, we value Diversity and Inclusion and are committed to creating an inclusive culture that celebrates diverse insights and perspectives. We offer a highly competitive suite of Employee Benefits and opportunities for personal growth and development in a global environment where work-life balance is prioritized. If you are someone who thrives on innovation and values diversity and inclusion, we invite you to explore a career with us at Oracle, where opportunities for growth and contribution are limitless.,

You are an aspirational graduate interested in a career in Consulting and have the opportunity to join a niche Banking Domain and Practice team. In this role, you will support Senior Consultants, Project Managers, and teams of talented business and technology consultants. Your primary responsibility will be to assist in the delivery of business-focused solutions for clients using Oracle applications, tools, and technology. By utilizing your product skills and experience, you will work on specific project tasks to ensure successful project outcomes and client reference ability. As you progress, you will receive extensive training and guidance from the team to grow into a team lead, project manager, or Subject Matter expert in Business domain or Solution Architecture. Ultimately, you will have full accountability and responsibility for the solutions delivered in your projects. Your responsibilities will include developing skills and competence on products" functionality, design, and architecture. You will also work on developing extensions or customizations around the products based on customer requirements, such as UI/UX, Business functionality, Interfaces, Integration, and Reports. Additionally, you will assist in testing and deploying the products, customizations, and developments, while also preparing various documentation such as program specifications, unit test plans, test cases, technical documentation, release notes, and status reports. To qualify for this role, you should have 4-10 years of work experience in Full Stack Development, with a good knowledge of Oracle SQL, PL/SQL, and Webservices. Exposure to Java technologies would be beneficial, along with knowledge of Java Script, HTML, Config, Design & Dev, and SDLC methodologies like Waterfall and Agile. Experience in Design/Code reviews, Product Implementation and Support, as well as the usage of screen mock-up and UI prototyping tools, is essential. Strong analytical and communication skills are required, along with experience in Flexcube or other core-banking systems. Desired skills for this role include experience in working in the BFSI Domain, particularly in Banking, and a strong proficiency in Oracle tech skills like PL/SQL, SQL, and Java. You should have participated in end-to-end implementation of solutions and possess strong problem-solving skills. At Oracle, diversity and inclusion are fundamental values that drive innovation and success. The company offers a competitive suite of Employee Benefits, including Medical, Life Insurance, Retirement Planning, and more. Oracle is committed to fostering an inclusive culture that celebrates diverse perspectives and insights, promoting thought leadership and innovation. The company encourages employees to give back to their communities and ensures that individuals with disabilities receive reasonable accommodations throughout the employment process. As a world leader in cloud solutions, Oracle is dedicated to empowering its workforce to contribute and innovate. Employees have access to global opportunities with a focus on work-life balance. Oracle offers competitive benefits, flexible medical, life insurance, and retirement options, and supports a culture of giving back through volunteer programs. Individuals with disabilities are included at all stages of the employment process, and accommodations are provided upon request. If you are looking to be part of a dynamic team, drive innovation, and contribute to Oracle's success in delivering top-notch solutions to clients across industries, this role offers a unique opportunity to grow and excel in a supportive and inclusive work environment.,

As a part of Infosys Consulting, a global leader in consulting, technology, and outsourcing solutions, you will have the opportunity to work with clients across various regions and industries. Infosys Consulting is dedicated to helping clients navigate emerging business trends and achieve competitive success. The Consulting team in India collaborates with international counterparts to deliver business consulting services to clients in the US, Europe, Asia Pacific, and the Middle East. We are committed to driving realized business value by managing transformations from strategy through execution, emphasizing diversity and inclusion to create a supportive workplace environment. We are seeking individuals who are smart, self-driven, and possess top-notch communication skills, along with a passion for excellence. Our consultants combine deep domain expertise with strong business consulting skills and excellent soft skills. We are looking for candidates with a profound understanding of financial services, particularly in areas such as Business Strategy, IT Strategy, Digital Transformation, Process Consulting, Customer Experience, and more. Candidates with advisory experience in top-tier consulting organizations and a full-time MBA from leading business schools are preferred. You will be responsible for driving digital strategies for Financial Services and Insurance clients using emerging technologies such as Artificial Intelligence, Cloud, Blockchain, and more. As a part of Infosys Consulting, you will work on cross-cultural teams, take on various roles in process consulting, tech strategy, program management, and change management. You will be expected to analyze complex problems, provide creative solutions, deliver business results to clients, and lead workshops to collaborate with stakeholders. Candidates with strong analytical skills, a consulting mindset, business acumen, and a comfort with technology are encouraged to apply. We are looking for individuals who excel in ambiguous situations, prioritize root causes with confidence, and demonstrate a passion for helping companies enhance their competitiveness. Join us at Infosys Consulting, where intellectual curiosity, initiative, and entrepreneurial drive are valued, and where you will have the opportunity to contribute to consulting engagements, sales pursuits, and firm building initiatives.,

Transforming the Future of Enterprise Planning At o9, our mission is to be the Most Value-Creating Platform for enterprises by transforming decision-making through our AI-first approach By integrating siloed planning capabilities and capturing millions even billions in value leakage, we help businesses plan smarter and faster This not only enhances operational efficiency but also reduces waste, leading to better outcomes for both businesses and the planet Global leaders like Google, PepsiCo, Walmart, T-Mobile, AB InBev, and Starbucks trust o9 to optimize their supply chains Associate Software Engineer Job Description: Work for a product team to deliver enterprise planning & execution products for various industries Build o9 s products using a mix of technologies - o9 proprietary platform constructs, databases and languages - on a SaaS infrastructure Build high availability, low latency products in the enterprise knowledge graph product suite including configurators, centralized monitoring & control panel applications which are used by o9 teams and customers Build data pipelines, plugins and UI widgets using Python / JavaScript Build data models on the different structured & unstructured databases on o9 platform Incorporate algorithmic, machine learning, deep learning, generative AI capabilities into the products for various use cases Interact with different product & implementation teams to lay out deployment plan More about us At o9, transparency and open communication are at the core of our culture Collaboration thrives across all levels hierarchy, distance, or function never limit innovation or teamwork Beyond work, we encourage volunteering opportunities, social impact initiatives, and diverse cultural celebrations With a $37 billion valuation and a global presence across Dallas, Amsterdam, Barcelona, Madrid, London, Paris, Tokyo, Seoul, and Munich, o9 is among the fastest-growing technology companies in the world Through our aim10x vision, we are committed to AI-powered management, driving 10x improvements in enterprise decision-making Our Enterprise Knowledge Graph enables businesses to anticipate risks, adapt to market shifts, and gain real-time visibility By automating millions of decisions and reducing manual interventions by up to 90%, we empower enterprises to drive profitable growth, reduce inefficiencies, and create lasting value o9 is an equal-opportunity employer that values diversity and inclusion We welcome applicants from all backgrounds, ensuring a fair and unbiased hiring process Join us as we continue our growth journey!

You will be working as a Senior Specialist - Product Implementation at Bengaluru, handling the Implementation - ME responsibilities at Greytip. In this role, you will be responsible for onboarding customers by interacting with them, understanding their needs, configuring the application accordingly, conducting user training, and providing support for two months after implementation. Your key responsibilities will include acquiring and maintaining a comprehensive understanding of greytHR, building strong customer relationships, providing knowledge and training on product features, handling customer escalations, coordinating with internal teams, and ensuring successful project completion for continuous improvement in the implementation process. To excel in this role, you should have a bachelor's degree, excellent communication and presentation skills, and the ability to support all aspects of customer implementations. You will be required to define project implementation plans, prioritize and escalate issues when necessary, develop and maintain best practices, document procedures, and work with the development team to enhance product functionality. Working at Greytip will offer you an excellent opportunity to engage in high-impact work in a progressive learning environment with a great team and an energetic work atmosphere. You will receive a competitive salary, have the chance to work with global customers, and enjoy health and wellness benefits. Your primary job requirement will be gathering customer requirements effectively to ensure successful product implementation.,

. Responsible for contributing in project teams, troubleshooting operational issues, providing technical solutions to operational problems, new product implementation, implementing existing products and services and the overall upkeep and maintenance of designated areas of engineering. Acts in compliance with industry and Company technical requirements, standards, policies and procedures. Works with moderate guidance in own area of knowledge. Job Description Core Responsibilities Ability to troubleshoot and repair all but the most complex issues. Performs maintenance activities with a minimum of supervision and guidance. Leads technical outage bridges and engages appropriate resources to drive issues to closure. Acts as an advocate for Engineering Operations procedures, policies and processes. Ensures projects and initiatives are adhering to Company standards. Tracks and reports operational workflows; maintains records of results and feedback. Analyzes data and metrics, identifies problem areas and provides actionable insight. Acts as a technical resource in projects and initiatives and ensures successful project implementation. Contributes to design considerations for new products or architectural changes to existing products. Analyses problems in design, configuration, data flow and data state within a highly complex multi-product provisioning system. Performs routine maintenance tests for designated areas of engineering and ensures all maintenance is properly validated to minimize impact. Provides training and guidance to less experienced team members. Attains industry standard certifications and education. Consistent exercise of independent judgment and discretion in matters of significance. Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary. Other duties and responsibilities as assigned. Employees at all levels are expected to: Understand our Operating Principles; make them the guidelines for how you do your job. Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences. Win as a team - make big things happen by working together and being open to new ideas. Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. Drive results and growth. Respect and promote inclusion & diversity. Do whats right for each other, our customers, investors and our communities. Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. Thats why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the benefits summary on our careers site for more details. Education Bachelors Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Certifications (if applicable) Relevant Work Experience 2-5 Years Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Implementation Manager Next Back 10+ years Any Graduate Chennai As the Product Implementation Head, you will be responsible for overseeing the successful implementation of the product and delivery to the customer on time. You will lead a team of implementation specialists and collaborate closely with cross-functional teams, including product management, sales, and customer support. Your primary goal will be to ensure that product implementations are executed efficiently, meet customer requirements, and achieve business objectives. Define implementation plans, timelines, and resource requirements for successfully going live. Oversee the end-to-end implementation process, ensuring adherence to project timelines, milestones, and deliverables. Coordinate with cross-functional teams to gather requirements, allocate resources, and resolve any implementation-related issues. Act as a primary point of contact for stakeholders, providing regular updates, addressing concerns, and managing expectations. Conduct thorough testing and validation of implemented solutions, addressing any issues or bugs promptly. Identify areas for process improvement and drive initiatives to enhance the efficiency and effectiveness of product implementations. Lead and manage a team of implementation specialists, providing guidance, support, and mentorship. Create and maintain comprehensive documentation, including implementation guides, user manuals, and FAQs. Excellent project management skills, including the ability to prioritize tasks, manage resources, and meet deadlines. Strong leadership skills with the ability to inspire and motivate a team. Apply for this position Full Name Applying for Position Email Phone Upload CV/Resume * Upload File Upload supported file (Max 15MB) By using this form you agree with the storage and handling of your data by this website. * Submit Thanks for submitting!

WebBee eSolutions Private Limited https://www.webbeeglobal.com/ Job Description: Technical Business Analyst Industry: SaaS (Software-as-a-Service) Job Title: Technical Business Analyst Location: Noida Sector 59 Job Type: Full-time Experience Level: 2-4 yrs Degree Require: B.Tech , BCA , MCA Location:- D-41, Lets Connect Sec 59, Near to Sec 59 metro station, Noida Working days & Hours:- 5 days working (Sat Sun fix off ) & 10 am to 7pm shift Skills Required: Agile Methodology, Waterfall, Scrum, Business Analysis, User Stories, Use cases, Gap Analysis, STLC, SDLC, PLC,(Product Life Cycle), SRS, FRD, RFP, RFO, Market Research, CI/CD, Sprint, Requirement Gathering About the Role : We are looking for a Technical Business Analyst to join our growing SaaS team. You will play a critical role in bridging the gap between business needs and technical solutions. This role involves gathering requirements, analysing workflows, and working closely with Founders, Product managers, developers, and stakeholders to ensure seamless implementation of software solutions. About CO- FOUNDERS: Abhishek Jain: Abhishek Jain, a postgraduate from the University of Northampton, England spearheads WebBee Global's solutions for scaling eCommerce merchants. With two decades of exposures in the area of application development, integrations and customization, he started WebBee Global in 2005. He's been an inspiring and visionary leader, continuously motivating the entire team with his expert skills as a software professional. Himani Jain: As a Co-founder of WebBee global, Himani Jain is passionate about building a culture that fosters collaborations, creativity, and growth. She's also the Marketing Head of the company who's committed ensure the security of every individual associated with the organization in order to deliver top-quality software solutions that helps eCommerce businesses scale. Key Responsibilities: Requirement Gathering & Analysis Collaborate with stakeholders to gather and document business and technical requirements. Analyse complex workflows and recommend scalable solutions. Define user stories, process flows, and system specifications. Technical & Functional Analysis Work closely with engineering teams to translate business needs into technical solutions. ¢ Assist in designing system integrations, APIs, and data models. ¢ Conduct impact analysis for system changes and enhancements. Project Coordination & Stakeholder Management ¢ Act as a liaison between business teams, product managers, and development teams. ¢ Participate in Agile/Scrum meetings, ensuring alignment between technical teams and business goals. ¢ Track project progress and manage expectations with stakeholders. Testing & Quality Assurance ¢ Define test cases and validate system functionality against business requirements. ¢ Support UAT (User Acceptance Testing) and troubleshoot issues. ¢ Ensure data integrity, compliance, and security best practices. Documentation & Reporting ¢ Maintain clear documentation, including BRDs (Business Requirements Documents), FRDs (Functional Requirement Documents), and technical specifications. ¢ Create process flow diagrams, wireframes, and mockups. ¢ Provide insights using data analytics and business intelligence tools. Why Join Us? ¢ Competitive salary and benefits. ¢ Work closely with Co-Founders & Directors ¢ 5 Days working (Sat & Sun fix off) ¢ Insurance & Gratuity Rewards ¢ Meals Facilities ¢ A collaborative and supportive team environment. ¢ Opportunities for professional growth and development. How to Apply? Interested candidates can apply over our career page or send their resume to Harshit.tripathi@webbeeglobal.com .

You will be stepping into the role of Project Lead for a product migration assignment. This position will be entirely remote, requiring no travel. As the Project Lead, you will be the main point of contact for external customers such as Physicians and Hospitals. Your primary responsibility will involve collaborating with cross-functional teams to efficiently manage product migration tasks and activities related to Revenue Cycle solutions. Your key responsibilities will include managing the product implementation for existing clients, which may involve adding new business or making modifications to current business setups. You will also be responsible for initiating client outreach to kick off the product implementation/migration process. Additionally, you will present a detailed project plan to the client outlining the product modules to be implemented as per the signed contract. One of your crucial roles will be to set clear expectations with the client and define the scope of product migration activities. It will be your responsibility to educate the client on best practices and guide them through each phase of the product migration process. You will be the primary communicator with the client, conducting meetings, conference calls, and ensuring accurate reporting of all migration-related activities under the supervision of the Program Manager. Your role will also involve facilitating training needs, scheduling client training sessions, and tracking the completion of training. You should possess the ability to handle multiple projects simultaneously with tight deadlines, ensuring projects are completed within the set timelines while mitigating any potential risks that could cause delays. In addition, you will be managing detailed work plans, schedules, client status reports, and tracking client product migration deliverables. It will be your responsibility to gather client requirements and collaborate with internal departments to address any issues that may arise during the client product migration process. Your ultimate goal will be to ensure a successful hand-off to the client services group for ongoing support post product migration. Collaboration with internal departments will be essential in resolving client queries and issues throughout the product migration process. You will need to keep the project on track and within scope, anticipating and addressing any project issues that may arise. Your role will also involve developing resolutions in conjunction with the team and management to meet productivity, quality, and client-satisfaction goals.,

Are you ready to make a significant impact in the world of client onboarding and servicesAs a Technical Implementation Specialist, youll work closely with business partners and clients, ensuring seamless product implementation. Join us to be part of a dynamic team that values innovation and client satisfaction. Job Summary As a Technical Implementation Specialist within the Client Onboarding and Services (COS) group, you will coordinate all aspects of product implementation setups. You will handle a high volume of simultaneous requests, ensuring timely and efficient execution. Your role involves collaborating with tech teams and facilitating client discussions to understand requirements. Job Responsibilities Exhibit ownership and client satisfaction Manage clear expectations and timelines Communicate status updates to partners/clients Demonstrate creative problem-solving Adhere to policy and procedures Escalate and resolve issues promptly Record observations and escalate as needed Identify gaps and recommend solutions Handle multiple requests simultaneously Manage conflict and mobilize resources Assist in product setup per requirements Required qualifications, capabilities, and skills Communicate effectively verbally and in writing Analyze logically with attention to detail Manage multiple work requests efficiently Test mainframe or file systems Understand system, regression, or UAT testing Hold an engineering degree with relevant experience Work evening/night shifts willingly Preferred qualifications, capabilities, and skills Collaborate effectively with diverse teams Adapt quickly to changing environments Innovate solutions for complex challenges Lead projects with minimal supervision Utilize advanced technical skills Engage proactively with clients Enhance processes for efficiency Are you ready to make a significant impact in the world of client onboarding and servicesAs a Technical Implementation Specialist, youll work closely with business partners and clients, ensuring seamless product implementation. Join us to be part of a dynamic team that values innovation and client satisfaction. Job Summary As a Technical Implementation Specialist within the Client Onboarding and Services (COS) group, you will coordinate all aspects of product implementation setups. You will handle a high volume of simultaneous requests, ensuring timely and efficient execution. Your role involves collaborating with tech teams and facilitating client discussions to understand requirements. Job Responsibilities Exhibit ownership and client satisfaction Manage clear expectations and timelines Communicate status updates to partners/clients Demonstrate creative problem-solving Adhere to policy and procedures Escalate and resolve issues promptly Record observations and escalate as needed Identify gaps and recommend solutions Handle multiple requests simultaneously Manage conflict and mobilize resources Assist in product setup per requirements Required qualifications, capabilities, and skills Communicate effectively verbally and in writing Analyze logically with attention to detail Manage multiple work requests efficiently Test mainframe or file systems Understand system, regression, or UAT testing Hold an engineering degree with relevant experience Work evening/night shifts willingly Preferred qualifications, capabilities, and skills Collaborate effectively with diverse teams Adapt quickly to changing environments Innovate solutions for complex challenges Lead projects with minimal supervision Utilize advanced technical skills Engage proactively with clients Enhance processes for efficiency

Duration: 12 Months Eligibility: Bachelor's degree (Graduate) in any discipline; Business, Economics, or Tech background preferred About the Team: The Consumer Tech Partnerships team at PayU is responsible for managing strategic relationships with leading digital payment providers including wallets, UPI apps, BNPL solutions, and other emerging payment technologies. The team plays a crucial role in expanding PayU's payment ecosystem by negotiating favourable terms with partners, driving merchant enablement, and implementing innovative payment solutions. Working at the intersection of business development, product implementation, and strategic growth, this dynamic team contributes directly to PayU's revenue growth, merchant satisfaction, and competitive advantage in the digital payments landscape. Key Responsibilities: Manage relationships with key Consumer tech partners (Amazon Pay, Paytm, GooglePay, PhonePe, etc.) Help expand payment options available to PayU merchants and improve payment flows Assist in negotiating deals and offers with partners Work with cross-functional teams (product, engineering, operations) on partnership initiatives Support commercial negotiations and help cross-sell PayU solutions Drive merchant enablement for both existing and new payment modes Assist in implementing new payment solutions and partnerships Help monitor and optimize offer campaigns across partner platforms Requirements: Bachelor's degree (Graduate) in any discipline; Business, Economics, or Tech background preferred Strong communication and interpersonal skills Analytical mindset with attention to detail Basic understanding of digital payments landscape in India Proficiency in MS Office (especially Excel and PowerPoint) Ability to work in a fast-paced environment and manage multiple priorities Problem-solving attitude and eagerness to learn

Job description We are seeking an experienced Sr. ERP Functional Consultant to join our team. In this pivotal role, you will leverage your deep expertise in analyzing business requirements, designing solutions, and implementing ERP systems to drive operational efficiency and support our clients' strategic objectives. You must have the knowledge of production and finance modules. Responsibilities: Collaborate closely with clients to understand their unique business requirements and processes Translate client needs into robust functional specifications and design solutions To manage complete lifecycle of ERP implementation this starts from understanding the business processes of an organization till project management and designing of different phases of ERP implementation which includes - Customizations, integration, support, understanding of forms, fields, workflows etc. Develop comprehensive test plans and conduct thorough testing to ensure system quality Provide training and knowledge transfer to end-users to drive effective adoption Serve as a subject matter expert, advising clients on best practices and process improvements An ERP implementation consist of various modules for departments such as Sales, purchase, production, accounting, finance, Human resource. ERP functional Consultant should provide necessary support and over all consultancy for each and every department and even for the verticals such as Trading, manufacturing, Service and so on. Document processes and solutions to support ongoing maintenance and enhancement Contribute to the continuous improvement of our ERP implementation methodologies Requirements: Minimum 5-10 years of experience as an ERP Functional Consultant, preferably with ERP system designed for manufacturing and trading industry. Demonstrated expertise in business process analysis, requirements gathering, and solution design Experience and understanding of all Modules of a typical ERP like Finance, Sales, Purchase, Material Management & Inventory, HR & Payroll, etc. Proficient in configuration, customization, and integration of ERP modules Excellent problem-solving and analytical skills to tackle complex business challenges Strong communication and interpersonal skills to effectively collaborate with clients and cross-functional teams Ability to work independently and as part of a team in a fast-paced, dynamic environment Bachelor's degree in Computer Science, Information Systems, or a related field We greatly appreciate your interest in this opportunity. If you possess the required skills and experience, we encourage you to apply. Together, we can help our clients achieve their business objectives through the successful implementation of enterprise software.

As an experienced Customer Onboarding/Product Implementation Specialist, you will play a crucial role in providing enterprise-level technical support to our customers. You will be the primary point of contact during project implementations, demonstrating a high sense of urgency and ownership in all customer interactions. Your responsibilities will include building and managing strong relationships with clients and internal stakeholders, such as Sales, Presales, Customer Success, Product, Engineering, Marketplace, and Support teams. Your role will involve overseeing all technical aspects of project implementation from kick-off to Go-Live, including scoping, change request management, and coordination with the Engagement Manager. You will collaborate closely with project sponsors and stakeholders to define project goals, requirements, planning, tracking, and timely delivery of projects. Pre-kick-off and kick-off meetings will be conducted with sales/pre-sales and customers to establish project plans, milestones, goals, and set appropriate expectations. Working in coordination with the Engagement Manager, you will lead the development and implementation of plans and programs across all project phases to meet project goals effectively. Additionally, you will establish and manage communication, escalation, and risk management plans, while monitoring project progress on a daily basis and reporting status to senior management and stakeholders. Furthermore, you will work on multiple projects simultaneously and collaborate with customers, internal teams, and SI partners for successful project delivery. Your qualifications should include 2 to 5 years of experience in the software/tech industry, with a preference for experience in implementing SaaS products. Basic front-end programming knowledge (HTML5, JavaScript, jQuery), understanding of technology stacks, programming concepts, and integrations (REST APIs) with cloud systems are desirable. Hands-on experience with configuring SaaS products like Zoho, Zendesk, Keka, We360, etc., and the ability to learn new technologies quickly are essential. Strong communication and written skills, willingness to work in European shifts, and the ability to work in cross-functional teams to solve business and tech problems are also required. In this role, you will serve as a trusted advisor to customers, showcasing a growth mindset, understanding customer requirements, and demonstrating a passion for providing effective solutions. Your soft skills will be crucial in interacting with customers over phone or video calls, ensuring a seamless onboarding experience and successful product implementation.,

About the role In this role, you will lead the end-to-end technical implementation of ZoomInfo products, ensuring alignment with customer goals and delivering high-quality solutions. You'll troubleshoot and resolve complex issues, drawing on sound judgment and technical expertise. A key part of the role involves developing and documenting best practices for implementation and client engagement. Youll interact directly with clients through webinars and Q&A sessions, offering expert guidance and tailored solutions. Shift : 5 PM IST to 2 AM IST (OR) 7 PM IST to 4 AM IST What You will Do Technical Implementation: Complete the technical implementation of ZoomInfo products, providing advanced best practices and ensuring alignment with customer roles and objectives. Complex Issue Resolution: Troubleshoot and resolve complex problems where analysis may require reviewing a variety of factors. Exercise sound judgment within defined procedures and practices to determine appropriate action. Best Practices Development: Develop and document standard best practices for implementation and client engagement, sharing insights to improve overall service quality. Client Interaction: Engage with clients during webinars and Q&A sessions, providing expert insights and solutions to their queries. Mentorship: Mentor junior team members providing guidance and sharing expertise to foster their professional growth. Cross-functional Collaboration: Network with senior internal and external personnel to resolve issues and provide advanced support, leveraging expertise to enhance collaboration. Feedback Culture: Actively support a feedback culture, offering and seeking feedback to improve team performance and client satisfaction. Documentation: Document complex integration processes and client requirements accurately, ensuring clarity and consistency. What you Bring Experience : 3 to 6 years of technical troubleshooting, or customer onboarding in the SaaS industry. CRM : Advanced understanding of any CRM implementation as Admin is mandatory Certifications : Relevant certifications in CRM and Marketing Automation platforms are highly desirable. Problem-Solving Skills : Proven ability to troubleshoot and resolve complex technical issues independently. Communication Skills : Excellent verbal and written communication skills, with the ability to convey technical concepts to non-technical audiences. Client Engagement : Demonstrated success working with a wide range of customers, particularly those with complex go-to-market strategies. Handles complex projects and technical challenges that require a high level of expertise and problem-solving skills. Customizes advanced integration solutions and addresses a wide range of client-specific needs. Exercises significant judgment in decision-making processes, considering various factors and potential impacts Operates with minimal supervision, receiving broad guidance and direction on goals and outcomes.

We are looking to fill Project Lead position for product migration assignment. Project Lead position for product migration assignment will be remote and require no travel. The Project Lead will act as a primary contact to external customers (Physicians and Hospitals) while working closely with cross-functional teams to manage product migration tasks. The role will be responsible for planning, coordinating and managing Revenue Cycle solutions product migration activities. Primary responsibilities of a Project Lead include: Manage the product implementation of existing clients adding new business or modifying current business Responsible for client outreach to kick off the product implementation/migration process Present project plan to client on product modules to be implemented per signed contract Set client expectations and define scope of product migration activities Responsible to educate client on best practices and guide them through the product migration phase Manage all communication with the client including conducting meetings and conference calls Must be responsible for the coordination, communication and accurate reporting of all migration related activities under the supervision of Program Manager Facilitates training needs, schedules client training and reports on training completed Ability to manage multiple projects concurrently with aggressive timeframes Complete projects within set timelines while mitigating risks that could cause the project to delay. Manage detailed work plans, schedules and client status reports. Responsible for tracking and managing client product migration deliverables Responsible for gathering client requirements and collaborating with internal departments to resolve issues related to the client product migration Ensure successful hand-off to client services group for on-going support post product migration Collaborate with internal departments to resolve client questions and issues during product migration Responsible for keeping the project on track and in scope, anticipating and assessing project issues Responsible for developing resolutions working with the team and management, to meet productivity, quality, and client-satisfaction goal Mandatory Skills: PMO. Experience: 5-8 Years.

Senior Customer Success Manager / Project Manager Who are we? We are in the business of making recruiting effortless, human and delightful. We today serve 500K+ employees in 25+ countries through our SAAS offering - RippleHire. RippleHire is a winner in Nasscom Emerge50 enterprise category, picked as a futuristic HR technology by People Matters. We delight over half a million users in 25+ countries, and we are looking for Customer Success professionals who will build strong relationships with customers and collaborate with cross-functional teams internally to deliver consistently excellent customer experiences throughout the customer journey. The ideal candidate is highly customer centric, experienced with product implementations, passionate about learning and using analytical skills to identify problems, find solutions, and improve relationships. What will you be doing? Lead Product Implementation Projects Lead end-to-end project management for multiple concurrent projects Develop comprehensive project plans, timelines, and own outcomes and customer sentiment Define project scope, goals, and deliverables in collaboration with stakeholders Monitor project progress and adjust plans as needed to ensure successful delivery Set up and run governance meetings internally and externally. Proactively identify project risks, develop mitigation strategies and communicate with customer leadership. Manage expectations and resolve conflicts when they arise Present project updates and outcomes to executive leadership Act as first advisor to the implementation team internally. Review the status of their work and provide necessary guidance & mentorship. Support them on any customer alignment needed during all stages Strategic Partnership, Value Delivery & Relationship Management: Understand the customers key hiring objectives, their goals and their challenges, and use a consultative approach to help address them. Develop, execute and continuously review customer success plans to define shared goals, KPIs, and align our solution to our customers organizational objectives, initiatives and strategies. Drive product adoption and improve engagement through education and best practice sharing Provide support on queries/issues reported by end users, conduct analysis on issues, collaborate with the engineering team to provide resolutions. Leverage data-driven insights and regularly communicate the impact of the product and engagement on the customer’s desired outcomes through monthly and quarterly reviews Liaison between the customers and internal teams to ensure any technical or product related issues are resolved Be the voice of the customer and provide insightful feedback to the product teams to inform the product roadmap Analyze trends in CSAT and NPS scores to identify areas for improvement Build strong customer advocacy to boost customer referrals and develop case studies Ensure customer retention and growth through meaningful interactions and value delivery Required Skills 6-10 years of experience in customer facing roles in Customer Implementation, Project Management or Customer Success in the TA Tech or HR Tech domains Experience in at least 2 hands-on product implementations in TA Tech or HR Tech solutions as a Functional / Techno-Functional Consultant Strong technical acumen with the ability to understand configurations and solution customer needs through the product Project management experience with demonstrated ability to manage multiple implementation projects simultaneously Demonstrated agility, adaptability and growth mindset to drive change management Strong skills in written and verbal communication and presentation Self starter with the ability to think out of the box and arrive at creative problem solving initiatives Analytical and data driven with the ability to use derive insights in reports and dashboards and communicate effectively Strong stakeholder management skills with the ability to assertively manage conflicts and drive timely outcomes

Company - Rohan Builders & Developers Pvt Ltd. Job Title: Senior Manager IT & Digital Initiatives Job Purpose To lead end-to-end execution of internal digital initiatives, managing day-to-day operations, and aligning technology with business needs. The role requires a techno-functional leader with experience across enterprise systems like ERP, CRM, BI, and digital transformation programs to ensure smooth operations and strategic execution. Key Responsibilities- Lead IT operations across ERP, CRM, internal tools, and web systems. Oversee task execution, development workflows, and bug resolution. Ensure timely delivery, system reliability, and adherence to SLAs. Own and deliver internal digital initiatives, tools, and transformation projects. Plan, track, and report project progress using agile or hybrid models. Manage cross-functional teams and vendors for seamless implementation. Act as a bridge between technical teams and business users. Conduct requirement analysis, solution mapping, and end-user coordination. Support key departments in automating and digitizing processes. Understand integration architecture between ERP, CRM, internal tools, and third-party platforms. Define system standards, APIs, and interoperability frameworks across digital assets. Collaborate with developers and IT vendors to ensure robust, scalable, and secure integrations. Evaluate and recommend tools, middleware, or platforms for streamlined integration. Identify automation, data intelligence, and AI opportunities. Support the Head of IT in drafting digital roadmaps and driving innovation. Qualifications Bachelors or Masters degree in Engineering, Computer Science, or equivalent. 1015 years of experience in techno-functional or IT transformation roles. Experience with ERP (SAP, Construction-specific ERP), CRM (Salesforce / ZOHO), internal software development, and systems integration. Skills & Competencies Strong understanding of business processes (construction/real estate a plus). Proven experience in designing modular, scalable, and secure system architectures. Hands-on knowledge of integration tools, APIs, middleware, and data pipelines. Solid exposure to SQL, .NET, HTML/JS, APIs, and BI tools. Excellent coordination, stakeholder management, and execution skills. Hands-on delivery mindset with strategic foresight. If interested Kindly reply with your updated resume.

Job description entomo is an Equal Opportunity Employer. The company promotes and supports a diverse workforce at all levels across the Company. The Company ensures that its associates or potential hires, third-party support staff and suppliers are not discriminated against, directly or indirectly, as a result of their colour, creed, cast, race, nationality, ethnicity or national origin, marital status, pregnancy, age, disability, religion or similar philosophical belief, sexual orientation, gender or gender reassignment, etc. As an Implementation Lead at this company, you will prioritize the goals and needs of our customers. Implementation Leads form a direct relationship with customers and provide them with timely value propositions. Implementation team works with customers to help them with product onboarding, technical implementation support, understanding the business use cases and map it to the product features. Essential Skills: Should have a customer first approach while implementing a technology product and can independently lead the project in a highly consultative and proactive manner. Should be able to work with cross-functional teams (e.g., Product, Sales, technology) to quickly come up with solutions that achieve customer objectives. Adept in client relationships and capable of engaging in business-level and technical conversations at multiple levels of the organization. You are empathetic and a good listener. Constantly strive to improve customer health metrics like product implementation time, CSAT, LTV, repeat purchase, churn, retention, NPS, upsell and cross-sell. Requirement and Qualifications: 6+ years of experience working with enterprise-level strategic customers on technology solutions. Ability to understand complex business requirements. Ability to quickly learn and explain technical concepts. Good project management skills. Strong critical thinking skills and ability to draw insights to improve the product and customer experience. Very good verbal and written communication & presentation skills. Knowledge of technology solutions like APIs, integrations, SQL, AWS, Pendo, Hubspot, Freshdesk would be a big plus. Very hands-on experience in Excel sheets and advanced data analysis. Excellent communication skills and experience working with a Cloud/SaaS company would be ideal.

Neeyamo is Hiring Freshers in Bulk Neeyamo is a leading technology-enabled Global Payroll, Global Background Screening and EOR solutions provider for multinational corporations. With it's global presence, Neeyamo delivers best-in-class HR solutions through its enterprise global payroll technology stack. The company has global footprint in 30+ countries, serving clients across 180+ countries. WALK-IN for Freshers (24th & 25th July'25) Calling Female Candidates at Neeyamo with Good English Communication skills(Written and Spoken). Role: Product Specialist (Service Agreement is applicable) Qualification: Under Graduates (2023, 2024, 2025) - Engineering Post Graduates (2023, 2024, 2025) - MCA, M.Sc (IT, CS, Maths, Physics, Data Science, AI & DS, AI & ML) Candidate location preferred: Open for all the locations Basic Skills & Requirements: Candidate should Have no active backlogs, with an aggregate of 55% throughout their academic records. Be flexible to work in the Night shifts (Cab facility will be available for the Employees from Periyar Bus stand effective from the Date of Joining) Be present in the Business formals. Bring Profile to proceed with the Hiring process. Late Reporting won't be Entertained

Role, and Responsibility : i) To work in a Leadership Role as AVP / Director / GM / AGM- Product Management ( S/W Product / AI Health products as SaaS, based in our Global Delhi HQ, India. You should have hands-on B2B | B2B2C and B2C Market working experience in India and other global Market in Product Management, Clinical Application Materials in all stages and all types of Cancer and other Chronic Diseases areas, Product Marketing Material development, developing Product Presentations, Pre-sales, Product Launch, Pitch Presentation to Speciality Doctors in Hospitals in Digital Health and Healthcare Industry. The Job Role, designation & compensation Package depend upon your domain expertise as an entrepreneur mindset, single-handed multi-hat role, and as a Team Leader to work under limited resources, and what you bring to the table with meeting deadlines and commitment. ii) Mandatory to be an entrepreneur & should have worked/working in a health tech / Healthcare organization of repute in an early-stage/ Growth stage Digital Health / Health Startup / fast-growing in health tech / Healthcare only. iii) He must be the first doer and direct performer and high achiever go-getter with limited resources and Strong Medical Product & Solutions Management Capability ( Product launching, Product Education & Training to Big Customer base ( B2B, B2B2C ) such as Doctors /Hospitals / Corporate Clients & in B2C consumer Market in India / Global in Oncology/Diabetes/Heart/Chronic Diseases areas (Digital Health Products & Solutions, Medical Device, IT Healthcare Products) while working with Established Health Startup / Indian Healthcare Organisation / Healthcare MNC in Business Model of SaaS Cloud Platform subscription Model of B2B, B2B2C and OR B2C in Digital Health OR Business Model of subscription Model of B2B, B2B2C and OR B2C in HealthTech / Healthcare, Presentation, Pitch /seminar to top-line doctors /Clients. Qualification: At least should be B.Sc / M.Sc /MS / B.Pharma / B.Tech from reputed Institutes with Physical Science, Life Science, or Tech background , and Optionally, maybe an MBA in Product Management ( Software Product / Service / Solns ). Experience: At least 4 -13 Years of hardcore working experience in direct representing a Healthcare Technology Product organization in dealing on a day-to-day basis with cutting edge Innovative new Healthcare Technology / Digital Health / AI Health with a Strong Medical Product & Solutions Management Capability ( Product launching, Product Education & Training to Big Customer base ( B2B, B2B2C ) such as Doctors /Hospitals / Corporate Clients & in B2C consumer Market in India / Global in Oncology/Diabetes/Heart/Chronic Diseases areas (Digital Health Products & Solutions, Medical Device, IT Healthcare Products) while working with Established Health Startup / Indian Healthcare Organisation / Healthcare MNC in Business Model of SaaS Cloud Platform subscription Model of B2B, B2B2C and OR B2C in Digital Health OR Business Model of subscription Model of B2B, B2B2C and OR B2C in HealthTech / Healthcare.

Overview : We are seeking a highly skilled and motivated ServiceNow Product Manager to lead the strategy, development, and optimization of our ServiceNow platform. The ideal candidate will play a key role in aligning the platforms capabilities with organizational goals, ensuring that ServiceNow delivers maximum value to stakeholders. This role combines technical expertise, strategic thinking, and leadership to drive innovation and efficiency in IT service management and related business functions. Key Responsibilities : Strategic Planning & Roadmap Development : - Define the product vision, strategy, and roadmap for the ServiceNow platform and associated product. - Align platform capabilities with business objectives, focusing on enhancing operational efficiency and user experience. - Identify opportunities for process automation and innovation using ServiceNow. Stakeholder Engagement : - Collaborate with cross-functional teams, including IT, HR, finance, and operations, to gather requirements and define priorities. - Act as the primary liaison between stakeholders and development teams, ensuring alignment and clear communication. Asset Management : - Solid understanding of IT Asset Management, with a strong focus on Hardware Asset Management (HAM). - Familiarity with related modules: CMDB, ITAM, ITSM, Discovery, and Software Asset Management (SAM). - Stay informed about new ServiceNow releases, features, and industry trends to leverage platform capabilities effectively. Project & Program Leadership : - Manage the end-to-end lifecycle of ServiceNow projects, from requirements gathering to deployment and post-implementation support. - Develop detailed project plans, including timelines, budgets, and resource allocation. Team Leadership & Collaboration : - Lead and mentor a team of developers, administrators, and analysts working on the ServiceNow platform. - Foster a collaborative environment to drive innovation and successful project delivery. Performance Monitoring & Reporting : - Establish KPIs and metrics to measure the success and ROI of ServiceNow initiatives. - Provide regular updates and insights to senior management and stakeholders. Change Management & Training : - Develop and execute change management plans to ensure smooth adoption of new features and processes. - Conduct training sessions and create documentation to empower end-users and administrators. Qualifications : Education & Experience : - Bachelors degree in Computer Science, Information Systems, Business Administration, or a related field. - 10+ years of experience managing ServiceNow or similar enterprise platforms. - Proven track record of implementing and managing ITSM or other ServiceNow modules. Required Skills : - Deep knowledge of ServiceNow modules, workflows, and integrations. - Familiarity with scripting languages (e.g., JavaScript) and API integrations is a plus. - Strong grasp of the end-to-end hardware asset lifecycle: procurement, receipt, deployment, maintenance, retirement, and disposal. - Knowledge of hardware compliance, vendor contracts, and regulatory requirements (e.g., data wiping standards, e-waste regulations). - Excellent communication, leadership, and stakeholder management skills. - Strong analytical and problem-solving abilities. - Ability to prioritize tasks and manage multiple projects in a fast-paced environment. - Skilled in translating stakeholder needs into clear requirements and user stories with acceptance criteria. Certifications : ServiceNow Certified System Administrator (CSA) required.

Assistant Vice President/Director/General Manager/Manager - Product Management Role, and Responsibility : i) To work in a Leadership Role as AVP / Director / GM / AGM- Product Management ( S/W Product / AI Health products as SaaS, based in our Global Delhi HQ, India. You should have hands-on B2B | B2B2C and B2C Market working experience in India and other global Market in Product Management, Clinical Application Materials in all stages and all types of Cancer and other Chronic Diseases areas, Product Marketing Material development, developing Product Presentations, Pre-sales, Product Launch, Pitch Presentation to Speciality Doctors in Hospitals in Digital Health and Healthcare Industry. The Job Role, designation & compensation Package depend upon your domain expertise as an entrepreneur mindset, single-handed multi-hat role, and as a Team Leader to work under limited resources, and what you bring to the table with meeting deadlines and commitment. ii) Mandatory to be an entrepreneur & should have worked/working in a health tech / Healthcare organization of repute in an early-stage/ Growth stage Digital Health / Health Startup / fast-growing in health tech / Healthcare only. iii) He must be the first doer and direct performer and high achiever go-getter with limited resources and Strong Medical Product & Solutions Management Capability ( Product launching, Product Education & Training to Big Customer base ( B2B, B2B2C ) such as Doctors /Hospitals / Corporate Clients & in B2C consumer Market in India / Global in Oncology/Diabetes/Heart/Chronic Diseases areas (Digital Health Products & Solutions, Medical Device, IT Healthcare Products) while working with Established Health Startup / Indian Healthcare Organisation / Healthcare MNC in Business Model of SaaS Cloud Platform subscription Model of B2B, B2B2C and OR B2C in Digital Health OR Business Model of subscription Model of B2B, B2B2C and OR B2C in HealthTech / Healthcare, Presentation, Pitch /seminar to top-line doctors /Clients. Qualification: At least should be B.Sc / M.Sc /MS / B.Pharma / B.Tech from reputed Institutes with Physical Science, Life Science, or Tech background , and Optionally, maybe an MBA in Product Management ( Software Product / Service / Solns ). Experience: At least 4 -13 Years of hardcore working experience in direct representing a Healthcare Technology Product organization in dealing on a day-to-day basis with cutting edge Innovative new Healthcare Technology / Digital Health / AI Health with a Strong Medical Product & Solutions Management Capability ( Product launching, Product Education & Training to Big Customer base ( B2B, B2B2C ) such as Doctors /Hospitals / Corporate Clients & in B2C consumer Market in India / Global in Oncology/Diabetes/Heart/Chronic Diseases areas (Digital Health Products & Solutions, Medical Device, IT Healthcare Products) while working with Established Health Startup / Indian Healthcare Organisation / Healthcare MNC in Business Model of SaaS Cloud Platform subscription Model of B2B, B2B2C and OR B2C in Digital Health OR Business Model of subscription Model of B2B, B2B2C and OR B2C in HealthTech / Healthcare.

. Responsible for contributing in project teams, troubleshooting operational issues, providing technical solutions to operational problems, new product implementation, implementing existing products and services and the overall upkeep and maintenance of designated areas of engineering. Acts in compliance with industry and Company technical requirements, standards, policies and procedures. Works with moderate guidance in own area of knowledge. Job Description Core Responsibilities Ability to troubleshoot and repair all but the most complex issues. Performs maintenance activities with a minimum of supervision and guidance. Leads technical outage bridges and engages appropriate resources to drive issues to closure. Acts as an advocate for Engineering Operations procedures, policies and processes. Ensures projects and initiatives are adhering to Company standards. Tracks and reports operational workflows; maintains records of results and feedback. Analyzes data and metrics, identifies problem areas and provides actionable insight. Acts as a technical resource in projects and initiatives and ensures successful project implementation. Contributes to design considerations for new products or architectural changes to existing products. Analyses problems in design, configuration, data flow and data state within a highly complex multi-product provisioning system. Performs routine maintenance tests for designated areas of engineering and ensures all maintenance is properly validated to minimize impact. Provides training and guidance to less experienced team members. Attains industry standard certifications and education. Consistent exercise of independent judgment and discretion in matters of significance. Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary. Other duties and responsibilities as assigned. Employees at all levels are expected to: Understand our Operating Principles; make them the guidelines for how you do your job. Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences. Win as a team - make big things happen by working together and being open to new ideas. Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. Drive results and growth. Respect and promote inclusion & diversity. Do whats right for each other, our customers, investors and our communities. Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. Thats why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the benefits summary on our careers site for more details. Education Bachelors Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Certifications (if applicable) Relevant Work Experience 2-5 Years Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Join our team as a Tech Product Support Specialist! Provide first-line SaaS support, resolve technical issues, guide users, and collaborate across teams to improve product experience. 4+ years in SaaS support preferred.

We are looking for a data-driven and customer-obsessed Product Engagement Specialist to join our Product Solutions Marketing team. In this role, youll own the strategy and execution of in-app engagement initiatives using Pendo to drive user activation, product adoption, and long-term retention. You’ll collaborate closely with Product, UX, Engineering, and Customer teams to shape a best-in-class user experience through analytics,segmentation, and targeted in-app messaging . Key Responsibilities: Define, implement, and manage tagging strategies and analytics frameworks in Pendo to measure user behavior, feature adoption, and product engagement. Build and maintain real-time dashboards to surface insights for key stakeholders across Product, Marketing, Partner Success, and Leadership. Design, deploy, and optimize in-app experiences including onboarding flows, walkthroughs, tooltips, and announcements that enhance user understanding and value realization. Partner cross-functionally with Product Managers, Product Marketing,UX Designers, and Engineers to embed Pendo analytics into the product development lifecycle. Conduct regular audits of tags and guides to ensure data accuracy and maintain high usability standards. Establish and maintain governance standards, documentation, and best practices for Pendo usage across the organization. Support segmentation, targeting strategies, and A/B testing to deliver personalized user experiences and measure impact. Translate behavioral data and customer insights into actionable recommendations to improve product usability and customer satisfaction. Skills and Experience 3+ years of experience in product engagement, digital adoption, or customer success roles using platforms like Pendo, WalkMe, Appcues,or Gainsight PX. Strong understanding of SaaS business models and user behavior analytics, preferably in a B2B or enterprise setting. Demonstrated ability to work cross-functionally and influence without authority across Product, Marketing, and Engineering teams. Familiarity with behavioral segmentation, user journey mapping, and digital experimentation (e.g., A/B testing). Clear, confident communication skills with the ability to turn complex data into compelling, actionable insights. Experience with tools such as JIRA, Confluence, or other product collaboration platforms. Basic understanding of HTML/CSS/JavaScript is a plus