Engagement Manager

We are looking for a passionate and entrepreneurial leader to head our Employee Engagement practice. This role combines strategic thinking with on-ground execution and consultative selling. As the face of our engagement vertical, you will work closely with clients to design meaningful people experiences while growing the business and building long-term relationships.

Key Responsibilities:

Employee Engagement Strategy & Program Design

• Lead the development of innovative employee engagement solutions, aligned to client goals and workplace realities.
• Create customized solutions across the employee lifecycle—onboarding, culture, well-being, recognition, communication, and inclusion.
• Leverage data, insights, and feedback to continuously evolve engagement offerings.

Business Development & Growth

• Identify new opportunities and partnerships to scale the Employee Engagement vertical.
• Build and grow a pipeline of prospects; pitch relevant engagement offerings to HR and business leaders.
• Prepare proposals, solution decks, and impact narratives that speak to client needs.
• Meet revenue and growth targets for the vertical.

Client Relationship Management

• Act as a strategic advisor to clients on their engagement and people experience challenges.
• Manage and nurture long-term client relationships with a focus on trust, delivery, and results.
• Facilitate workshops, townhalls, and other initiatives as part of solution delivery.

Delivery Leadership

• Lead a cross-functional team to ensure high-quality execution of all engagement initiatives.
• Define clear success metrics for each program and track outcomes.
• Ensure alignment between client expectations and internal delivery.

Desired Profile:

• 6–10 years of experience in HR consulting, employee engagement, or culture transformation.
• Proven track record in business development and client relationship management.
• A strong understanding of evolving workforce expectations, workplace culture, and EX (Employee Experience) trends.
• Ability to connect deeply with people—clients, employees, and teams alike.
• Excellent communication, facilitation, and storytelling skills.
• MBA in HR or equivalent preferred.