Engagement Manager

Key Responsibilities

1. Relationship Management:

   Act as the primary point of contact for assigned Pharma and Med-device companies, ensuring long-term engagement and successful partnerships at the CXO level.

Job Details

• Position Title - Engagement Manager (Pharma and Med-device companies)
• Location - Mumbai (Willingness to travel and potentially relocate to other major metro cities is essential)
• Job Type Full-Time

If interested, fill out the form-

Job Overview

Engagement Manager

1. Strategic Value Creation:

   Analyze consumption data and manufacturer performance metrics on the platform to

   develop tailored, high-value use cases

   that drive sales penetration, resource allocation, and sustained platform transactions.

2. Onboarding & Training:

   Lead the onboarding and guidance of new partners, ensuring they achieve maximum platform usage and maintain high platform relevance.

3. Cross-Team Collaboration:

   Work closely with the Product team, Hospital Key Account Managers (KAMs), and other internal teams to enhance manufacturer engagement and refine platform offerings based on partner feedback.

4. Revenue & Growth Stewardship:

   Closely monitor and drive the platform's financial performance (P&L) at the individual manufacturer level, ensuring strategic alignment and optimizing revenue streams based on adoption metrics.

5. Market Research & Competitive Analysis:

   Stay updated on market trends, supplier challenges, and competitor strategies to continually strengthen and evolve manufacturer relationships.

Key Skills

• Strategic Account Management & CXO Relationships:

  Proven ability to build and sustain high-level (CXO) strategic partnerships within the Pharma/Med-Device industry.

• Deep Industry & Supply Chain Expertise:

  In-depth understanding of the pharmaceutical and medical device ecosystem, including

  pricing models, Go-to-Market (GTM) strategies,

  regulatory frameworks, and supply chain dynamics.

• Data Analysis & Reporting:

  Expert ability to track, interpret, and leverage manufacturer performance data to accelerate platform adoption and transaction volume.

• Communication & Problem-Solving:

  Exceptional verbal and written communication skills with the ability to address complex manufacturer concerns and propose strategic, platform-based solutions.

• Cross-Functional Collaboration:

  Ability to work effectively with internal product, data, and sales teams, ensuring a seamless manufacturer experience and continuous platform optimization.

Qualifications

• Bachelor's degree in Business, Engineering, Healthcare Management, or a related field (

  MBA highly preferred

  ).

• 5-7 years

  of experience in a Product, Marketing, or Strategic Account Management role within

  Pharma / Medical Device Companies.

• Proven experience in B2B business development, CXO relationship management, and driving data-led strategic initiatives.