Engagement Director

This role provides you with an opportunity to contribute to India-based Outsourcing Advisory practice. The India operation functions as an independent P&L unit, responsible for sales, capability development, service delivery, and client engagement. Your role will involve strategic cost and run optimization, sourcing strategy execution, GCC advisory, fairness opinion services, and IT/BPO benchmarking. In terms of Client Engagement, you will be leading engagements with enterprise clients, identifying pain points, and delivering strategic solutions. Your responsibilities will also include assisting in developing business cases, optimizing service portfolios, defining target benchmarks, and crafting RFPs. You will assess and negotiate service provider proposals, pricing structures, and automation frameworks, as well as manage the IT benchmarking database, ensuring regular updates and improvements. You will independently deliver client projects, leveraging benchmarking insights, support business development, RFP responses, drafting SoWs, and sourcing models. Additionally, you will be developing high-quality content, including whitepapers, blogs, and market insights, and assisting leaders in revenue and profitability discussions, sales initiatives, and strategic planning. Regarding Practice Development, you will lead the packaging of advisory content from engagements for internal and external publishing and support practice-building initiatives such as benchmarking, client delivery, and marketing. You will also contribute to the growth and development of new products and services, mentor and oversee junior consultants and team members, and play a key role in hiring, managing, and expanding the practice. To qualify for this role, you should have 10+ years of relevant experience in outsourcing transformation, solutioning, and pricing (preferably in IT Infrastructure, Cloud, SaaS, Automation, or BPO F&A). Experience in solution architecture roles in service providers or sourcing advisory within management consulting firms is preferred. You should have a strong understanding of outsourcing, shared services, and digital transformation trends, proven leadership and ownership abilities, excellent written and oral presentation skills, strong client relationship management and stakeholder engagement, and a collaborative work style with a high degree of interpersonal and team skills. A Bachelors in engineering/technology is required, and an MBA is preferred, although relevant experience takes precedence.,