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1.0 - 5.0 years
0 Lacs
noida, uttar pradesh
On-site
You will play an integral role in maintaining a safe and enjoyable atmosphere for social media users as an Associate at our Noida location. Your primary responsibility as a data annotator will be to identify, classify, categorize, annotate, and label predetermined user-submitted online or other content, while adhering to project guidelines and specifications. This data will be used in machine learning programs to drive process improvements. As an Associate, you must be prepared to evaluate large volumes of content, which may include spam, Not Safe for Work (NSFW) content, disturbing language, images, videos, and other data types. Given the evolving nature of projects, you should be willing to assist in other roles as needed. Ongoing training programs will be provided to support your development within the role. Your success will be measured by your ability to consistently meet or exceed predefined progress goals. You will be expected to review and understand content, ensure compliance with project procedures and guidelines, and maintain a high standard of accuracy and quality. Participation in debriefings, meetings to discuss edge cases, and adherence to corporate confidentiality policies are also key responsibilities. Qualifications for this role include proficiency in social media language and slang, familiarity with social media trends and popular culture references, particularly in the U.S. scene, and high levels of social and cultural awareness. Strong emotional intelligence, attention to detail, quick decision-making abilities, and a collaborative attitude are essential. You should also be resilient, adaptable, and flexible to meet changing deadlines and client requirements, with a bachelors degree being a must. Preferred qualifications include 1-2 years of experience in data labeling and annotation, an active social media presence, and excellent oral and written communication skills. A dedicated and private home workspace with reliable internet access is required to ensure confidentiality of sensitive content. This is a full-time, permanent position with benefits such as Provident Fund and a quarterly bonus. The work schedule is during day shifts, Monday to Friday. The job is located in person at our Noida office.,
Posted 3 weeks ago
1.0 years
2 - 2 Lacs
IN
Remote
About the job: As a Business Development Executive at Immi Talks Overseas Education Private Limited, you will play a key role in driving sales growth and expanding our client base through effective sales and marketing strategies. Your responsibilities will include: 1. Developing and implementing sales strategies to achieve targets and drive revenue growth. 2. Managing client relationships and ensuring high levels of customer satisfaction through effective communication and CRM. 3. Identifying and acquiring new customers through targeted marketing campaigns and business development activities. 4. Negotiating and closing deals with clients to meet sales targets and maximize profitability. 5. Utilizing emotional intelligence to understand and address the needs of clients and build long-term relationships. 6. Utilizing MS-Excel and Google Workspace to track sales metrics and analyze data to make informed business decisions. 7. Demonstrating proficiency in spoken and written English to effectively communicate with clients and colleagues. If you are a dynamic and results-driven individual with a passion for sales and business development, we invite you to join our team and help us achieve our growth objectives. Who can apply: Only those candidates can apply who: have minimum 1 years of experience Salary: ₹ 2,00,000 - 2,76,000 /year Experience: 1 year(s) Deadline: 2025-08-10 23:59:59 Skills required: Negotiation, MS-Excel, Client Relationship Management (CRM), Sales Management, English Proficiency (Spoken), English Proficiency (Written), Google Workspace, Sales, Marketing Strategies , Effective Communication, Emotional intelligence, Customer Acquisition and Sales Strategy About Company: We are a trusted partner in your journey to a new life abroad. We are a team of dedicated professionals committed to providing personalized and comprehensive immigration solutions to individuals and families worldwide. Our consultancy takes pride in its expertise and in-depth knowledge of immigration procedures across various countries. Whether you're seeking to study, travel, reunite with family, or establish permanent residency, we are here to guide you through the complexities of the immigration process. Our services begin with a thorough assessment of your unique situation and aspirations, ensuring we understand your specific needs and goals. From there, we tailor a custom-made immigration plan, keeping you informed at every step and assisting you with all the necessary documentation. We believe in building strong relationships with our clients and fostering trust and transparency throughout the entire process.
Posted 3 weeks ago
0.0 - 3.0 years
1 - 2 Lacs
Nagpur
Work from Office
Overview: As a Customer Support Executive, you'll address and resolve customer queries, process requests, and maintain accurate records. This role involves direct communication with customers to ensure efficient resolution of their needs. Key Responsibilities: Resolve customer queries via various communication channels (Chat Support, Calling, Email). Process customer requests, including changes to registration, service pauses, and referrals. Meet daily performance targets set by the team lead. Perform additional tasks as assigned. Required Skills: Clear communication and strong problem-solving abilities. Emotional intelligence and professionalism in customer interactions. Attention to detail in processing requests. Benefits: Travel allowance Food Allowance Overtime pay If you're passionate about customer service, apply today! https://habuild.keka.com/careers/jobdetails/78042
Posted 3 weeks ago
5.0 - 9.0 years
0 Lacs
maharashtra
On-site
As a Booking, Sales & Guest Support specialist, you will play a crucial role in ensuring exceptional guest experiences for our client's short-term and long-term property management operations. Your main responsibilities will involve managing guest communications, coordinating bookings, and supporting day-to-day operations for a 15-room motel and 150 studio units. This dynamic position demands strong customer service skills, excellent communication abilities, and the capacity to handle multiple priorities efficiently. If you are passionate about delivering outstanding guest experiences and thrive in a fast-paced environment, we are excited to meet you! You will be responsible for being the first point of contact for all incoming calls, emails, and messages related to bookings and property information, ensuring timely and accurate responses. Additionally, you will coordinate guest communication, provide a seamless check-in process, and act as a liaison between various stakeholders to ensure smooth communication and coordination of maintenance tasks and guest needs. Moreover, you will be tasked with managing guest reviews and feedback on platforms like Booking.com, creating protocols for cleaning schedules and maintenance tasks, and overseeing pricing and availability management during peak and off-peak periods to maximize bookings. In addition to the primary responsibilities, you will be expected to make necessary process suggestions and improvements, contribute to team efforts, and perform other related tasks as assigned by the client. To excel in this role, you should possess clear and effective communication skills, a minimum of 5 years of experience in guest relations or property management, familiarity with STR & booking platforms, empathy, adaptability, problem-solving skills, tech-savviness, attention to detail, and social media marketing experience is a plus. This position offers a range of benefits including health insurance, KPI incentives, a bonus program, fortnightly virtual happy hours, and annual group offsite activities. The work schedule is from 6 am to 3 pm (PH time), Tuesdays to Saturdays, equivalent to 9 am to 6 pm AEDT (Australian Eastern Daylight Time), totaling 40 hours per week. The start date is to be announced.,
Posted 3 weeks ago
0.0 - 3.0 years
3 - 5 Lacs
New Delhi, Gurugram
Work from Office
Job Title: Customer Support Executive/KAM Support Location: Shipglobal Corporate Office Department: Customer Service About the Role : We are seeking a motivated and customer-oriented Customer Service Executive to join our team. This role involves handling customer inquiries, resolving complaints, and ensuring a seamless experience across multiple communication channels (phone, email, chat). The position is key to maintaining strong customer relationships and includes analyzing data to generate reports and provide insights for process improvements. Key Responsibilities: 1. Customer Interaction : -Respond promptly and professionally to customer queries via phone, chat, and email. -Provide accurate information and solutions to customer issues. -Resolve complaints and customer concerns efficiently, ensuring customer satisfaction. -Escalate complex issues to other support teams when necessary. 2. Record Keeping: -Maintain detailed and accurate records of customer interactions, transactions, and feedback using the internal ticketing system and other tools. -Ensure all relevant data is logged for follow-up actions and future reference. 3. Product & Policy Knowledge: -Stay up to date with product knowledge, company policies, and industry trends to provide accurate and timely information to customers. -Communicate product updates or changes to customers as required. 4. Reporting: -Generate regular reports basis process requirement for management review. 5. Collaboration: -Work closely with other teams to ensure customer issues are resolved efficiently. -Share feedback and insights with team members to enhance service quality and efficiency. Skills & Qualifications: -Language Proficiency: Excellent verbal and written communication skills in English and Hindi (mandatory). -Technical Skills: Proficiency in using customer service software, CRM systems (e.g., Zendesk, Freshdesk), -Microsoft Office Suite (Excel, Word, Outlook) & Google Workspace (Sheets, Docs, Slides, etc.) -Multitasking: Ability to handle multiple tasks simultaneously and manage time effectively in a fast-paced environment. -Emotional Intelligence: Ability to empathize with customers, actively listen, and resolve conflicts in a professional and calm manner. -Adaptability: Comfortable working in a dynamic environment with shifting priorities and customer demands. Key Competencies: 1. Customer Focus: A genuine desire to help customers and ensure their needs are met, delivering excellent customer service at all times. 2. Communication: Strong interpersonal skills with the ability to communicate clearly, concisely, and effectively, both verbally and in writing. 3. Empathy: Ability to understand and respond to customer emotions and concerns, ensuring a positive and empathetic experience. 4. Adaptability: Flexible approach to managing different types of customer interactions, and able to adapt to changes in processes, systems, or products. 5. Teamwork: Strong collaboration skills, with the ability to work effectively with others across departments to achieve customer service goals. Preferred Qualifications: -Experience in a customer service role (minimum 1-2 years) in a B2B/B2C environment. -Knowledge of customer service best practices and customer engagement strategies. - Age: 18 - 30 years Why Join Us? -Competitive salary and benefits package. -Opportunities for growth and career advancement. -A supportive and collaborative team environment. -Regular training and development opportunities to enhance your skills
Posted 3 weeks ago
10.0 - 12.0 years
0 Lacs
, India
On-site
Talent Management: Lead end-to-end recruitment coordination with CoE-TA. Ensure smooth onboarding process for new hires, including coordination of orientation programs, necessary documentation, and training schedules. Maintain manpower MIS and support for manpower planning & budgeting. Employee Development: Identify training needs across the organization and collaborate with leadership to develop and implement relevant training programs. Oversee employee development initiatives aimed at enhancing performance, leadership skills, and career progression. Develop Individual Development Plans (IDPs) Coordinate for Management Development Programs (MDPs) Performance Evaluation: Support performance management processes, including setting objectives, conducting performance reviews, and facilitating feedback sessions. Foster a positive and inclusive work environment by resolving employee concerns and promoting open communication. Carryout potential appraisals of high performers. Succession Planning: Coordinate with line managers and update competency matrix. Manage and update Organisation Structure. Design career progression path for critical position. HR Data & Reporting: Maintain accurate and up-to-date HR records and performance data. Generate HR reports and analyse HR metrics to inform decision-making processes. Track turnover rates, retention metrics, and other key performance indicators. Employee Engagement & Feedback Coordinate employee engagement surveys and gather feedback. Carryout pules surveys on HR interventions and analyses effectiveness. Organize company events, team-building activities, and recognition programs to promote a positive workplace culture. Experience: 10-12 years of experience in a generalist HR role. Experience in core HR functions. Strong knowledge of HR software (HRIS) and proficiency with MS Office Suite. Education: MBA in Human Resource Management. Or MSW Skills: Excellent interpersonal and communication skills. Analytical Thinking Ability to understand and drive HR interventions. Ability to prepare HRMIS Good presentation skills. Emotional intelligence and conflict resolution skills. Desirable Traits: Result-oriented and capable of working independently. High integrity and strong ethical standards. Ability to lead change and contribute to a dynamic, evolving workplace culture.
Posted 1 month ago
5.0 - 8.0 years
20 - 25 Lacs
Pune
Work from Office
Company Description The Lexicon Schools aim to provide a transformational platform for students, building confidence and instilling values. Students engage in innovative activities to enhance their creative, critical thinking and collaborative skills. Enriched curricula, designed with digital advancements and relevant content, enable experiential learning, problem-solving and practical application. This balanced approach ensures that Lexicon students are well-prepared for success in the real world. Role Description This is a full-time on-site role for a School Principal at The Lexicon International School, Wagholi located in Pune. The School Principal will oversee day-to-day school operations, manage staff, develop and implement curricula and maintain academic standards. The principal will also foster a positive school environment, engage with parents and the community and provide leadership in educational practices and policies. Preference will be given to candidates from Maharashtra. Preference will be given to candidates who know's local language(Marathi). Qualifications Skills in Curriculum Development and Educational Leadership Strong Communication skills Experience with Middle School education Comprehensive understanding of the Education sector Master's degree in Education or a related field preferred Experience in a leadership role within an educational setting Ability to work collaboratively with staff, students and parents A passion for child-centric education and holistic student development. Must have completed a minimum of 3 years as a principal in one school.
Posted 1 month ago
7.0 - 10.0 years
10 - 18 Lacs
Ludhiana
Work from Office
Role & responsibilities: Act as a confidential support system for employees facing mental, emotional, or financial stress, ensuring timely psychological intervention Design and implement well-being programs, mental health campaigns, and counseling frameworks across the organization Conduct individual assessments and group sessions to understand stress triggers and recommend coping mechanisms Collaborate with HR to develop policies that support emotional resilience, work-life balance and a psychologically safe workplace Provide insights into employee challenges related to financial pressure, burnout, anxity, or performance stress Maintain detailed, confidential documentation and ensure follow-up support for at-risk individual or teams Organize interactive workshops on stress management, mindfulness, and emotional intelligence Partner with external experts or mental health professionals where deeper clinical support is required Preferred candidate profile: Strong command for psychological testing tools and interpretation Excellent analytical, communication and interpersonal skills Ability to manage sensitive conversations and maintain confidentiality Proven experience in corporate/industrial settings is preferred Why Join Us: Be a part of a progressive and inclusive culture that values human insight Drive impactful people interventions across diverse business verticals
Posted 1 month ago
1.0 - 4.0 years
0 Lacs
Delhi, India
On-site
About Us: We are Kraftshala. We are an online skilling institution committed to playing the long game of building a transformative educational experience for the masses. We call this Scaling with Soul. Scaling with Soul, to us, means we always prioritise student outcomes specifically our Placement Rate (percentage of students placed)- over other metrics, such as number of enrolments or company valuation in the coming year. This is, of course, easier said than done. There are painful choices to be made at every stage, from admissions to training to placements, that wouldnt have been needed were we willing to give up on either of high quality or scale. But in the long run, we believe that our obsession over these student outcomes will earn Kraftshala the trust of Indian students, their families, recruiters and the broader ecosystem. Thats why we make each of our Placement Reports public, capturing how many students are placed in each batch, in what companies, at what salaries etc. We dont need to. None of our competitors do (though wed be happy to be proven wrong and have more educators join us!). Simply put, we have tasted the benefits of an education model grounded in high quality paired with the transparency of student outcomes and now cannot imagine doing it any other way. We are not the largest in terms of enrollments. Nowhere close, actually. Not yet. However, we are proud to be one of the largest, if not the largest already, in terms of actual, verifiable placements. And in terms of Placement Rate, the metric that matters most to us, we are the absolute best in edtech. In the last 4 years, we have placed more than 2000+ students with a Placement Rate of 94% (and improving). This is our long game- to Scale with Soul. We invite you to join us for the play. Funding: Kraftshala is backed by a number of eminent investors, including: Phanindra Sama and Sudhakar Pasupunuri, co-founders at Redbus and early investors in unicorns like Unacademy Amit Kumar Agarwal, Saurabh Garg and Akhil Gupta, co-founders at Nobroker.com (the worlds largest NoBrokerage Property Site and Indias first realty startup unicorn) Sujayathi Ali, Co-founder at ShopUp and Voonik Doreswamy Nandkishore (Former Fortune 100 CEO, Head of Asia, Oceania, Africa for Nestl S.A. and Professor, ISB) Pallav Jain and Sarfaraz Khimani (co-CEOs of Performics, India's largest SEO/ performance marketing agencies) What do we value (the Kraftshala Kode): Kraftshala is on a mission to become the largest career launchpad in the world. Team Kraftshala is for the ambitious, the forever-learners, and most of all, for those who live to add value to others. In a world where education companies often lose sight of their core, we aim to Scale with Soul, to offer greater value to each stakeholder (including our team) everyday we get bigger. Joining Kraftshala now means becoming part of a story still in its early chapters- one youll help shape with your ideas, actions, and leadership. Here are things we care for: We seek a value-adding mindset in prospective team mates. Folks who demonstrate a capacity to understand their users needs and are willing to go the extra mile to deliver on that, fit right in. We value problem solving skills. We look at problems objectively, work backwards from the user, solve for root causes and optimise for their long-term good instead of our short-term gain. We dont let processes or hierarchies get in the way of adding value. We believe speed matters enormously in business. We value people who move with urgency, have a bias for action and are willing to take calculated risks in the face of uncertainty. We look for people with high learning agility , those truth seekers who pursue the best data, ideas, and solutions with rigour and open mindedness, and are constantly working to become better today than yesterday. We admire people with ambition & courage to take on large goals. We are seeking to build a team of self-starters who demonstrate high ownership. We aim for consistency and reliability and expect the same from others. Predictability just makes everyones life a lot smoother. We believe people who demonstrate candour with care are the most effective: real, open and direct in communication, while still being highly empathetic. We have learnt that Scaling with Soul requires frugality . Resource constraints help sharpen focus and breed inventiveness. We are practical optimists . Our team strongly believes in a better future and takes joy and pride in the fact that we are playing our part to make that future a reality Role Description: Convert student inquiries and leads into successful admissions by providing personalized guidance and support throughout the application process. Counsel prospective students, apprising them of program features, pedagogy, curriculum, and any other relevant information. Clarify questions and concerns pertaining to course offerings, program selection, and career planning to assist students in making informed decisions. Collaborate with the marketing team, providing feedback to help drive traffic, generate leads, and optimize marketing strategies for maximum impact. Actively track and follow up on potential leads to ensure prompt communication and maximize conversion rates. Maintain accurate reports/data to track admissions data, and performance metrics, and provide regular updates to the Admissions Head. Stay up-to-date with admissions policies, procedures, and industry trends to provide accurate information. Representing the organization professionally and building rapport. Must-Have Skills: 1-4 years of experience in consultative sales. (We are not too fussed about the number of years. Experience is simply a proxy for capability, which is what we really care for) Strong interpersonal skills with the ability to connect and engage with the candidates and other stakeholders. High levels of emotional intelligence, in particular empathy and listening ability Ability to impact and convince with speaking and writing skills Results focus: The drive to meet targets, follow up proactively, change course when needed, and persevere in the face of obstacles. Ability to multitask while managing operations effectively with good attention to detail. Strong organizational and time management skills, with the ability to handle multiple tasks and meet deadlines. Strong communication skills in both English and Hindi, with the ability to deliver information effectively and persuasively Functional knowledge of Microsoft Office tools, including Word, Excel and PowerPoint Good-To-Haves: Experience in consultative selling. What is the recruitment process: As a small team, its imperative that we get to know each other before taking the leap. We want to ensure you succeed in your role within our team. Each conversation with us will last about 40-60 minutes. Setting Expectations: This will be a call to understand your profile briefly and share the details of the further selection process. Technical Exercise: This is a specific assessment designed to evaluate your fit for this role Technical Interviews 1 & 2: This will be a conversation with one of our current Admissions team members wherein you can expect to be evaluated on your sales skills and other competencies needed for the job (mentioned above). Culture Fit Conversation: A conversation with the Founder to see if there is a fit with the Kraftshala Kode. Extending an offer: If all goes well, we will extend an offer mentioning the relevant details. Location: Delhi
Posted 1 month ago
1.0 - 4.0 years
0 Lacs
Delhi, India
On-site
About Us: We are Kraftshala. We are an online skilling institution committed to playing the long game of building a transformative educational experience for the masses. We call this Scaling with Soul. Scaling with Soul, to us, means we always prioritise student outcomes specifically our Placement Rate (percentage of students placed)- over other metrics, such as number of enrolments or company valuation in the coming year. This is, of course, easier said than done. There are painful choices to be made at every stage, from admissions to training to placements, that wouldnt have been needed were we willing to give up on either of high quality or scale. But in the long run, we believe that our obsession over these student outcomes will earn Kraftshala the trust of Indian students, their families, recruiters and the broader ecosystem. Thats why we make each of our Placement Reports public, capturing how many students are placed in each batch, in what companies, at what salaries etc. We dont need to. None of our competitors do (though wed be happy to be proven wrong and have more educators join us!). Simply put, we have tasted the benefits of an education model grounded in high quality paired with the transparency of student outcomes and now cannot imagine doing it any other way. We are not the largest in terms of enrollments. Nowhere close, actually. Not yet. However, we are proud to be one of the largest, if not the largest already, in terms of actual, verifiable placements. And in terms of Placement Rate, the metric that matters most to us, we are the absolute best in edtech. In the last 4 years, we have placed more than 2000+ students with a Placement Rate of 94% (and improving). This is our long game- to Scale with Soul. We invite you to join us for the play. Funding: Kraftshala is backed by a number of eminent investors, including: Phanindra Sama and Sudhakar Pasupunuri, co-founders at Redbus and early investors in unicorns like Unacademy Amit Kumar Agarwal, Saurabh Garg and Akhil Gupta, co-founders at Nobroker.com (the worlds largest NoBrokerage Property Site and Indias first realty startup unicorn) Sujayathi Ali, Co-founder at ShopUp and Voonik Doreswamy Nandkishore (Former Fortune 100 CEO, Head of Asia, Oceania, Africa for Nestl S.A. and Professor, ISB) Pallav Jain and Sarfaraz Khimani (co-CEOs of Performics, India's largest SEO/ performance marketing agencies) What do we value (the Kraftshala Kode): Kraftshala is on a mission to become the largest career launchpad in the world. Team Kraftshala is for the ambitious, the forever-learners, and most of all, for those who live to add value to others. In a world where education companies often lose sight of their core, we aim to Scale with Soul, to offer greater value to each stakeholder (including our team) everyday we get bigger. Joining Kraftshala now means becoming part of a story still in its early chapters- one youll help shape with your ideas, actions, and leadership. Here are things we care for: We seek a value-adding mindset in prospective team mates. Folks who demonstrate a capacity to understand their users needs and are willing to go the extra mile to deliver on that, fit right in. We value problem solving skills. We look at problems objectively, work backwards from the user, solve for root causes and optimise for their long-term good instead of our short-term gain. We dont let processes or hierarchies get in the way of adding value. We believe speed matters enormously in business. We value people who move with urgency, have a bias for action and are willing to take calculated risks in the face of uncertainty. We look for people with high learning agility , those truth seekers who pursue the best data, ideas, and solutions with rigour and open mindedness, and are constantly working to become better today than yesterday. We admire people with ambition & courage to take on large goals. We are seeking to build a team of self-starters who demonstrate high ownership. We aim for consistency and reliability and expect the same from others. Predictability just makes everyones life a lot smoother. We believe people who demonstrate candour with care are the most effective: real, open and direct in communication, while still being highly empathetic. We have learnt that Scaling with Soul requires frugality . Resource constraints help sharpen focus and breed inventiveness. We are practical optimists . Our team strongly believes in a better future and takes joy and pride in the fact that we are playing our part to make that future a reality Role Description: Convert student inquiries and leads into successful admissions by providing personalized guidance and support throughout the application process. Counsel prospective students, apprising them of program features, pedagogy, curriculum, and any other relevant information. Clarify questions and concerns pertaining to course offerings, program selection, and career planning to assist students in making informed decisions. Collaborate with the marketing team, providing feedback to help drive traffic, generate leads, and optimize marketing strategies for maximum impact. Actively track and follow up on potential leads to ensure prompt communication and maximize conversion rates. Maintain accurate reports/data to track admissions data, and performance metrics, and provide regular updates to the Admissions Head. Stay up-to-date with admissions policies, procedures, and industry trends to provide accurate information. Representing the organization professionally and building rapport. Must-Have Skills: 1-4 years of experience in consultative sales. (We are not too fussed about the number of years. Experience is simply a proxy for capability, which is what we really care for) Strong interpersonal skills with the ability to connect and engage with the candidates and other stakeholders. High levels of emotional intelligence, in particular empathy and listening ability Ability to impact and convince with speaking and writing skills Results focus: The drive to meet targets, follow up proactively, change course when needed, and persevere in the face of obstacles. Ability to multitask while managing operations effectively with good attention to detail. Strong organizational and time management skills, with the ability to handle multiple tasks and meet deadlines. Strong communication skills in both English and Hindi, with the ability to deliver information effectively and persuasively Functional knowledge of Microsoft Office tools, including Word, Excel and PowerPoint Good-To-Haves: Experience in consultative selling. What is the recruitment process: As a small team, its imperative that we get to know each other before taking the leap. We want to ensure you succeed in your role within our team. Each conversation with us will last about 40-60 minutes. Setting Expectations: This will be a call to understand your profile briefly and share the details of the further selection process. Technical Exercise: This is a specific assessment designed to evaluate your fit for this role Technical Interviews 1 & 2: This will be a conversation with one of our current Admissions team members wherein you can expect to be evaluated on your sales skills and other competencies needed for the job (mentioned above). Culture Fit Conversation: A conversation with the Founder to see if there is a fit with the Kraftshala Kode. Extending an offer: If all goes well, we will extend an offer mentioning the relevant details. Location: Delhi
Posted 1 month ago
0.0 years
0 Lacs
Delhi, India
On-site
About Us: We are Kraftshala. We are an online skilling institution committed to playing the long game of building a transformative educational experience for the masses. We call this Scaling with Soul. Scaling with Soul, to us, means we always prioritise student outcomes specifically our Placement Rate (percentage of students placed)- over other metrics, such as number of enrolments or company valuation in the coming year. This is, of course, easier said than done. There are painful choices to be made at every stage, from admissions to training to placements, that wouldnt have been needed were we willing to give up on either of high quality or scale. But in the long run, we believe that our obsession over these student outcomes will earn Kraftshala the trust of Indian students, their families, recruiters and the broader ecosystem. Thats why we make each of our Placement Reports public, capturing how many students are placed in each batch, in what companies, at what salaries etc. We dont need to. None of our competitors do (though wed be happy to be proven wrong and have more educators join us!). Simply put, we have tasted the benefits of an education model grounded in high quality paired with the transparency of student outcomes and now cannot imagine doing it any other way. We are not the largest in terms of enrollments. Nowhere close, actually. Not yet. However, we are proud to be one of the largest, if not the largest already, in terms of actual, verifiable placements. And in terms of Placement Rate, the metric that matters most to us, we are the absolute best in edtech. In the last 4 years, we have placed more than 2000+ students with a Placement Rate of 94% (and improving). This is our long game- to Scale with Soul. We invite you to join us for the play. Funding: Kraftshala is backed by a number of eminent investors, including: Phanindra Sama and Sudhakar Pasupunuri, co-founders at Redbus and early investors in unicorns like Unacademy Amit Kumar Agarwal, Saurabh Garg and Akhil Gupta, co-founders at Nobroker.com (the worlds largest NoBrokerage Property Site and Indias first realty startup unicorn) Sujayathi Ali, Co-founder at ShopUp and Voonik Doreswamy Nandkishore (Former Fortune 100 CEO, Head of Asia, Oceania, Africa for Nestl S.A. and Professor, ISB) Pallav Jain and Sarfaraz Khimani (co-CEOs of Performics, India's largest SEO/ performance marketing agencies) What do we value (the Kraftshala Kode): Kraftshala is on a mission to become the largest career launchpad in the world. Team Kraftshala is for the ambitious, the forever-learners, and most of all, for those who live to add value to others. In a world where education companies often lose sight of their core, we aim to Scale with Soul, to offer greater value to each stakeholder (including our team) everyday we get bigger. Joining Kraftshala now means becoming part of a story still in its early chapters- one youll help shape with your ideas, actions, and leadership. Here are things we care for: We seek a value-adding mindset in prospective team mates. Folks who demonstrate a capacity to understand their users needs and are willing to go the extra mile to deliver on that, fit right in. We value problem solving skills. We look at problems objectively, work backwards from the user, solve for root causes and optimise for their long-term good instead of our short-term gain. We dont let processes or hierarchies get in the way of adding value. We believe speed matters enormously in business. We value people who move with urgency, have a bias for action and are willing to take calculated risks in the face of uncertainty. We look for people with high learning agility , those truth seekers who pursue the best data, ideas, and solutions with rigour and open mindedness, and are constantly working to become better today than yesterday. We admire people with ambition & courage to take on large goals. We are seeking to build a team of self-starters who demonstrate high ownership. We aim for consistency and reliability and expect the same from others. Predictability just makes everyones life a lot smoother. We believe people who demonstrate candour with care are the most effective: real, open and direct in communication, while still being highly empathetic. We have learnt that Scaling with Soul requires frugality . Resource constraints help sharpen focus and breed inventiveness. We are practical optimists . Our team strongly believes in a better future and takes joy and pride in the fact that we are playing our part to make that future a reality Role Description: Convert student inquiries and leads into successful admissions by providing personalized guidance and support throughout the application process. Counsel prospective students, apprising them of program features, pedagogy, curriculum, and any other relevant information. Clarify questions and concerns pertaining to course offerings, program selection, and career planning to assist students in making informed decisions. Collaborate with the marketing team, providing feedback to help drive traffic, generate leads, and optimize marketing strategies for maximum impact. Actively track and follow up on potential leads to ensure prompt communication and maximize conversion rates. Maintain accurate reports/data to track admissions data, and performance metrics, and provide regular updates to the Admissions Head. Stay up-to-date with admissions policies, procedures, and industry trends to provide accurate information. Representing the organization professionally and building rapport. Must-Have Skills: 0-2 years of experience in consultative sales. (We are not too fussed about the number of years. Experience is simply a proxy for capability, which is what we really care for) Strong interpersonal skills with the ability to connect and engage with the candidates and other stakeholders. High levels of emotional intelligence, in particular empathy and listening ability Ability to impact and convince with speaking and writing skills Results focus: The drive to meet targets, follow up proactively, change course when needed, and persevere in the face of obstacles. Ability to multitask while managing operations effectively with good attention to detail. Strong organizational and time management skills, with the ability to handle multiple tasks and meet deadlines. Strong communication skills in both English and Hindi, with the ability to deliver information effectively and persuasively Functional knowledge of Microsoft Office tools, including Word, Excel and PowerPoint Good-To-Haves: Experience in consultative selling. What is the recruitment process: As a small team, its imperative that we get to know each other before taking the leap. We want to ensure you succeed in your role within our team. Each conversation with us will last about 40-60 minutes. Setting Expectations: This will be a call to understand your profile briefly and share the details of the further selection process. Technical Exercise: This is a specific assessment designed to evaluate your fit for this role Technical Interviews 1 & 2: This will be a conversation with one of our current Admissions team members wherein you can expect to be evaluated on your sales skills and other competencies needed for the job (mentioned above). Culture Fit Conversation: A conversation with the Founder to see if there is a fit with the Kraftshala Kode. Extending an offer: If all goes well, we will extend an offer mentioning the relevant details. Location: Delhi
Posted 1 month ago
2.0 - 4.0 years
2 - 3 Lacs
Kolkata
Remote
Make outbound calls to leads, explain Convitto’s services, follow up to close deals, maintain call and lead records, meet monthly targets, and coordinate with operations for smooth client onboarding. Perks and benefits 75+ gets dinner( 5) , 100+ gets hotel stay (5)
Posted 1 month ago
2.0 - 5.0 years
1 - 2 Lacs
Ghaziabad
Work from Office
Role & responsibilities To protect their principal from potential threats, often operating in both armed and unarmed roles, and can work independently or as part of a team. Threat Assessment and Prevention: PSOs constantly assess potential risks and implement security measures to prevent harm to their principal. Physical Protection: This includes close protection, escorting the principal, and responding to threats or emergencies. Surveillance and Monitoring: PSOs may use surveillance equipment and monitor surroundings for suspicious activity. Communication and Coordination: They maintain communication with other security personnel, law enforcement, and emergency services as needed. Emergency Response: PSOs are trained to handle various emergencies, including medical situations and security breaches. Access Control: They may control access to locations, verify credentials, and manage visitor logs. Physical Fitness and Combat Skills: PSOs need to be physically fit and proficient in self-defense and potentially firearms use. Situational Awareness: They must be alert and able to identify potential threats and respond effectively. Preferred candidate profile Retired Army Officer Gun License
Posted 1 month ago
2.0 - 5.0 years
4 - 6 Lacs
Kochi
Work from Office
Role & responsibilities 1. Recruitment and Hiring: Developing and implementing recruitment strategies. Sourcing, screening, and interviewing candidates. Conducting background checks and reference checks. Extending job offers and managing the onboarding process. 2. Training and Development: Identifying training needs and developing training programs. Providing guidance and support to employees for professional development. Evaluating the effectiveness of training programs. 3. Compensation and Benefits: Administering employee benefits programs, including health insurance, retirement plans, and other perks. Ensuring that compensation structures are competitive and aligned with industry standards. Managing payroll and ensuring accurate and timely payments. 4. Performance Management: Establishing performance expectations and metrics. Providing regular feedback and conducting performance reviews. Addressing performance issues and developing performance improvement plans. 5. Employee Relations: Serving as a point of contact for employee inquiries and concerns. Mediating disputes and resolving conflicts. Ensuring a positive and respectful work environment. 6. Compliance: Ensuring compliance with all applicable employment laws and regulations. Maintaining accurate employee records and documentation. Representing the organization in legal matters related to employment. 7. Strategic HR Planning: Developing and implementing HR strategies aligned with overall business objectives. Forecasting future workforce needs and planning for talent acquisition. Contributing to organizational design and succession planning. 8. Maintaining Company Culture: Promoting a positive and inclusive workplace culture. Encouraging employee engagement and morale. Implementing initiatives to foster a sense of belonging and teamwork. Preferred candidate profile
Posted 1 month ago
1.0 years
2 - 4 Lacs
Delhi, Delhi, IN
On-site
About the job: Key responsibilities: 1. Conduct field visits to manufacture stores, local markets and potential clients. 2. Promote brand products and distribute promotional materials 3. Generate leads and collect customer orders 4. Follow up with clients to confirm orders and ensure satisfaction 5. Submit daily reports on visits, leads and overall performance Who can apply: Only those candidates can apply who: have minimum 1 years of experience are from Delhi only Salary: ₹ 2,20,000 - 4,50,000 /year Experience: 1 year(s) Deadline: 2025-07-31 23:59:59 Other perks: Informal dress code, Free snacks & beverages Skills required: Time Management, Problem Solving, Client Relationship, English Proficiency (Spoken), English Proficiency (Written), Interpersonal skills, Effective Communication, Emotional intelligence and Sales Strategy Other Requirements: 1. Strong verbal communication and interpersonal skills 2. Confidence in approaching and engaging potential customers or businessess 3. Basic understanding of marketing strategies and sales techniques 4. Ability to grasp product value and communicate its benefits 5. Fluency in English and/or the local language About Company: U1R is a one stop solution for premium quality food products, offering a wide range of items such as dry fruits, flavoured dry fruits, sundried fruits, chemicals, spices and much more. Guided by our motto, 'Under One Roof,' we aim to provide diverse and top-notch products to meet all your culinary and nutritional needs.
Posted 1 month ago
3.0 - 8.0 years
3 - 8 Lacs
Bengaluru
Work from Office
Responsibilities: Seeking a Malayalam-speaking Client Experience Advisor to engage HNI clients for luxury villa sales. Must be emotionally intelligent, persuasive, well-spoken, and passionate about premium lifestyle and relationship-driven selling. Sales incentives
Posted 1 month ago
1.0 - 5.0 years
6 - 9 Lacs
Mumbai
Work from Office
Role & responsibilities Work on a Territory plan of Accounts which he will be targeting along with an action plan on how he will achieve his daily, weekly, monthly and yearly targets. Manage accounts and meet or exceed targets relating to revenue growth, activities, profit margin, mix of products and services sales (Preferably IT or Digital Marketing Domain), customer retention and customer acquisition. Adhere to all quality standards and processes, for the acquisition of customers, opportunities and submission of tender and contract documents. Bid management processing and manage the hygiene in the CRM database on a daily basis. Provide regular feedback to senior management about marketplace and competitor activity. Develop effective working relationships with target customers through regular meetings and identify and obtain further sales and business development opportunities Work with EvolutionCo Group marketing to develop marketing campaigns to support Sales Strategy. Generate new business and raise awareness of EvolutionCo services and products. Identify requirements for new products & services to anticipate and potentially lead the market. Undertake regular project reviews with all involved in these processes to ensure transfer of knowledge. Expectation Ability to clearly and persuasively convey ideas, both verbally and in writing. Active listening is key. Understand and relate to the clients emotions and needs; build strong rapport and trust. Manage one's own emotions and read others’ to handle interactions tactfully and professionally. Present with authority and assurance, even under pressure or objection. Balance firmness with flexibility to reach win-win outcomes. Handle objections smartly. Quickly adjust to changing client needs, product updates, or sales strategies. Prioritize high-value tasks, follow up promptly, and manage client meetings efficiently. Handle rejection positively, bounce back quickly, and stay motivated. Think on your feet and offer client-focused solutions that drive value. Work effectively with internal teams (e.g. marketing, product, support) for client success. Deliver clear, engaging product demos and sales pitches tailored to the audience. Influence decision-making by linking product benefits to customer needs. Genuinely interested in clients' industries, challenges, and how to help them grow.
Posted 1 month ago
3.0 - 5.0 years
0 - 0 Lacs
Nashik
Work from Office
Roles and Responsibilities Make outbound calls to clients, understand their requirements, and provide solutions. Identify potential customers' needs through effective communication. Build rapport with clients by understanding their concerns and preferences. Handle customer complaints professionally and resolve issues promptly. Meet daily/weekly targets set by management. Desired Candidate Profile 3-5 years of experience in international tele calling or sales background preferred. Excellent communication clarity, active listening, emotional intelligence, problem-solving skills required. Ability to work independently with minimal supervision; strong time management skills essential.
Posted 1 month ago
10.0 - 20.0 years
7 - 12 Lacs
Mumbai, Ahmedabad, Delhi
Work from Office
Leadership skills Attitude (By Story building examples) Johari window and SWOT Analysis Communication skills Motivation Interviewing skills Emotional Intelligence Transactional analysis Should give relevant examples on above topics Roles and Responsibilities Leadership skills Attitude (By Story building examples) Johari window and SWOT Analysis Communication skills Motivation Interviewing skills Emotional Intelligence Transactional analysis Should give relevant examples on above topics
Posted 1 month ago
10.0 - 20.0 years
7 - 12 Lacs
Jalandhar, Kolkata, Bengaluru
Work from Office
Leadership skills Attitude (By Story building examples) Johari window and SWOT Analysis Communication skills Motivation Interviewing skills Emotional Intelligence Transactional analysis Should give relevant examples on above topics Roles and Responsibilities Leadership skills Attitude (By Story building examples) Johari window and SWOT Analysis Communication skills Motivation Interviewing skills Emotional Intelligence Transactional analysis Should give relevant examples on above topics
Posted 1 month ago
10.0 - 20.0 years
7 - 12 Lacs
Nagpur, Lucknow, Pune
Work from Office
Leadership skills Attitude (By Story building examples) Johari window and SWOT Analysis Communication skills Motivation Interviewing skills Emotional Intelligence Transactional analysis Should give relevant examples on above topics Roles and Responsibilities Leadership skills Attitude (By Story building examples) Johari window and SWOT Analysis Communication skills Motivation Interviewing skills Emotional Intelligence Transactional analysis Should give relevant examples on above topics
Posted 1 month ago
15.0 - 20.0 years
12 - 15 Lacs
Hyderabad
Work from Office
Seeking a visionary female leader with 20+ years in CSR or development sector to head Bangarutalli Foundation's girl child initiatives. Must have strong leadership, stakeholder management skills, and a passion for women empowerment.
Posted 1 month ago
0.0 - 5.0 years
2 - 4 Lacs
Gurugram
Work from Office
Engage kids in fun, age-appropriate activities Keep daycare clean, safe & organized Update parents on child’s day & progress Observe behavior & development Assist with meals, hygiene & naps Promote learning & social play Ensure child safety Required Candidate profile Excellent communication skills in English and Hindi. Fluent in English & Hindi Patient, empathetic & kid-friendly Knowledge of child care & development Good with organization & observation Perks and benefits FEMALE PREFERRED Health Insurance 9 Hrs Shift
Posted 1 month ago
1.0 - 5.0 years
3 - 6 Lacs
Mumbai
Work from Office
Deep knowledge of the market the company operates in Ability to develop new company policies Ability to give managers constructive criticism Ability to work independently and in a team Great public speaking skills Ability to juggle multiple projects at once Incredible communication skills Ability to create reports and presentations Required Work Experience : Executive Degree : Master of Business Administration - MBA | Master of Business Administration - MBA | Bachelor of Business Administration - BBA | Master of Business Administration - MBA Required Knowledge : Administration and Management Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. Customer and Personal Service Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. English Language Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Personnel and Human Resources Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems. Required Skills : Executive Leadership, Human Resource Development, Decision Making, Strategic Thinking, Emotional Intelligence, Leadership, Management, Delegation Primary Responsibility : Developing and Building Teams Encouraging and building mutual trust, respect, and cooperation among team members. Making Decisions and Solving Problems Analyzing information and evaluating results to choose the best solution and solve problems. Communicating with Supervisors, Peers, or Subordinates Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Getting Information Observing, receiving, and otherwise obtaining information from all relevant sources.
Posted 1 month ago
3.0 - 5.0 years
3 - 4 Lacs
Bengaluru
Work from Office
Job Purpose Effectively driving sales through efficient department operations, customer service delivery, motivation and retention of store personnel and adherence to company norms. Education Qualifications Graduation/ Post Graduation Key Responsibilities * Align departmental sales plans and quotas with business objectives, ensuring gross margin, stock on hand, brand mix, and discounts are managed as per strategy. * Maintain operational consistency across stores, including merchandise, billing, demos, and inventory, through systematic reviews. * Address field requirements with well-thought-out solutions to consistently meet department targets. * Ensure the right product and merchandise mix, driving sales effectiveness and brand-family balance. * Drive sales, margin, shrink control, cost optimization, and attached percentages to maintain a healthy P&L for the department. * Analyze store sales performance and take necessary actions to meet objectives. * Lead and motivate the store operations team to achieve sales and efficiency targets, aligning with the company’s vision and values. * Set clear performance goals, track progress, provide feedback, and address performance issues promptly. * Identify and develop successors for critical positions within the department. * Manage inventory and assortment according to plan, ensuring adherence to process through planogram audits. * Engage with customers to gather feedback on service and processes, continuously improving based on their input. * Stay informed on market competition and foster a customer-obsessed culture by prioritizing customer centricity. Key Performance Indicators * Gross Margin, SOH * Segment & Brand mix * Discount Management * Brand share * Finance- Paper/card VM Implementation * Achieve Nos - TGT Vs Ach, RCP, Attachment, EOL. * Customer Experience - VOC - Participation, score, SQA, complaints, People Management. * Business Acumen -Profitability, Competition. * Jio Business - Activations, Recharges, CAF Rejections Job Requirements 1. Functional Competencies * Operational Effectiveness * Finance Management * Analysis and Problem Solving * Results Orientation 2. Behavioural Competencies * Self-Development * Emotional Intelligence * Customer Service Orientation * People Management * Communication * Teamwork and Collaboration Note: Need candidate who worked under retail company only. Do not apply without Degree completion certificate.
Posted 1 month ago
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