Customer Support Executive

Habuild Healthtech

0 - 3 years

1 - 2 Lacs

Nagpur

Posted:3 months ago| Platform:

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Skills Required

Email Support Customer Service CRM tools Query Handling Chat Support Team Collaboration Time Management Process Adherence Problem Solving Multitasking Empathy Conflict Resolution Voice Support Communication Skills Patience Emotional Intelligence Data Entry Operation

Work Mode

Work from Office

Job Type

Full Time

Job Description

Overview:

As a Customer Support Executive, you'll address and resolve customer queries, process requests, and maintain accurate records. This role involves direct communication with customers to ensure efficient resolution of their needs.

Key Responsibilities:

Resolve customer queries via various communication channels (Chat Support, Calling, Email).
Process customer requests, including changes to registration, service pauses, and referrals.
Meet daily performance targets set by the team lead.
Perform additional tasks as assigned.

Required Skills:

Clear communication and strong problem-solving abilities.
Emotional intelligence and professionalism in customer interactions.
Attention to detail in processing requests.

Benefits:

Travel allowance
Food Allowance
Overtime pay

If you're passionate about customer service, apply today!

https://habuild.keka.com/careers/jobdetails/78042

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