Ecommerce Manager

About Livyor

Grocery & Gourmet Foods

Amazon, Flipkart, Meesho, Swiggy Instamart, Blinkit

smart and proactive E-commerce Executive/Manager

Role Overview

This role involves managing:

• Amazon listings, ads, storefront, SEO & catalog
• Flipkart, Meesho & other platform listings
• Quick Commerce (Blinkit & Instamart) PO scheduling
• Shopify SEO & product uploads
• Customer service
• Inventory coordination & reporting

Key Responsibilities

• Marketplace Management (Amazon + Flipkart + Meesho + Others)
• Listing & Catalog
• Create & optimize listings across all platforms
• Write SEO-rich titles, bullets, descriptions & keywords
• Coordinate with designer for infographics, images, A+ content
• Manage variations (size, pack type, bundles)
• Maintain accurate pricing & stock

Amazon Storefront

• Build and update Amazon Brand Store
• Create category pages (dry fruits, gourmet foods, gifting)
• Add lifestyle banners and product collections
• Optimize for navigation, aesthetics, and conversion
• Use Store Insights to track visitor data & performance

Amazon PPC (Basic Level)

• Run Sponsored Product campaigns
• Adjust bids & optimize ACOS
• Add keywords, block irrelevant search terms
• Track daily performance

Account Health

• Monitor performance metrics
• Solve warnings, returns, and listing suppressions
• Maintain high-quality customer experience

Quick Commerce (Swiggy Instamart + Blinkit)

PO Scheduling & Inventory

• Schedule daily POs
• Update stock on time to avoid penalties
• Maintain high fill-rate (>90%)
• Identify fast-moving grocery SKUs

Catalogue & Pricing

• Ensure correct titles, images, weights, pricing
• Fix errors, missing listings, or inactive SKUs
• Monitor category ranking & visibility

Shopify Website Management

1. Daily Tasks

• Upload new products, bundles, gifting SKUs
• Update product information & categories
• Maintain clean collection pages

Shopify SEO

• Optimize meta tags, alt tags, SEO titles
• Improve URL structure and on-page SEO
• Improve speed & search visibility

Customer Service (Amazon + Website + Marketplaces)

• Respond to Amazon buyer messages within SLA
• Handle website WhatsApp/email queries
• Track returns & coordinate replacements
• Monitor ratings and reviews
• Provide polite, accurate customer responses
• Share product complaint insights with QC team

Reporting & Communication

• Daily sales report (Amazon + Flipkart + Meesho + Q-commerce + Website)
• Weekly performance dashboard
• Stock report and forecast
• Bestsellers vs slow-movers
• Competition tracking

Skills Required

Must Have

• 1.5–4 years experience in e-commerce operations
• Strong knowledge of

  Amazon Seller Central

• Experience building or editing an

  Amazon Brand Storefront

• Experience with

  Flipkart, Meesho

  listings
• Basic experience with

  Blinkit/Instamart

  dashboards
• Shopify product management + basic SEO
• Basic Amazon PPC
• Good English writing for customer replies
• Excel proficiency (basics + VLOOKUP preferred)

Nice to Have

• Experience in grocery/dry fruits/gourmet category
• Graphic coordination skills (knowing what creatives needed)
• Knowledge of FBA, delivery issues, and return analysis

Soft Skills

• Detail-oriented
• Fast learner
• Good with follow-ups
• Responsible & ownership-driven
• Strong communication

KPIs (Performance Indicators)

Marketplace KPIs

• Listing quality
• Organic ranking
• Buy box %
• Return rate
• Account health score

Amazon Storefront KPIs

• Page visits
• Click-through rate
• Revenue contribution

Quick Commerce KPIs

• Fill rate
• PO accuracy
• Stock-out %
• GMV growth

Customer Service KPIs

• SLA response time
• Complaint resolution
• Negative review reduction

Website KPIs

• SEO improvements
• Product upload accuracy
• Conversion-friendly content

Why Work With Livyor?

• Work with a premium Grocery & Gourmet brand
• Exposure to Amazon, Q-commerce & D2C together
• Learn storefront building, SEO, ads & cataloging
• Growth-focused working environment
• Direct coordination with founders for faster learning

“The expected salary would be around ₹2.5–3.5 LPA.”