Ecommerce Executive

2 years

0 Lacs

Posted:9 hours ago| Platform: Linkedin logo

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Work Mode

On-site

Job Type

Full Time

Job Description

About Us

SEREKO

Our mission is to create meaningful, memorable brand experiences—and the content we create plays a huge role in that journey. That’s where you come in.

Influencer Marketing Associate

 

Location

 

Experience Level

 

Industry


Key Responsibilities


1. Website & Platform Management

  • Maintain and update product listings, descriptions, pricing, and inventory on the company’s ecommerce platform.
  • Ensure website content, banners, and landing pages reflect current campaigns, product launches, and brand messaging.
  • Coordinate with IT/development teams to address technical issues and enhance website performance.
  • Conduct regular website audits to ensure accuracy, usability, and compliance with brand standards.

2. Ecommerce Operations & Sales Performance

  • Monitor daily sales performance and key ecommerce metrics including conversion rates, traffic, and order value.
  • Execute promotional campaigns, discount codes, and product bundles in alignment with marketing calendars.
  • Analyze customer data to identify purchasing trends and opportunities for sales growth.
  • Work with logistics and fulfillment teams to ensure timely and accurate order delivery.

3. Digital Marketing Support

  • Collaborate with the marketing team to support paid advertising campaigns (Google Ads, Meta Ads, etc.).
  • Assist in planning and executing email marketing initiatives and customer retention programs.
  • Support social commerce activities across platforms such as Instagram Shop and TikTok Shop.
  • Apply SEO and content optimization strategies to drive organic traffic and improve rankings.

4. Customer Experience Management

  • Manage customer feedback, reviews, and queries in coordination with the customer service team.
  • Ensure seamless and positive customer journeys across all online touchpoints.
  • Analyze post-purchase behavior to enhance customer satisfaction and loyalty.

5. Market & Competitor Analysis

  • Conduct research on industry trends, competitor strategies, and emerging ecommerce tools.
  • Provide insights and recommendations for new online initiatives, product opportunities, and pricing strategies.

Qualifications & Skills


  • Bachelor’s degree in Marketing, Business Administration, or related field.
  • Minimum 1–3 years of experience in ecommerce, preferably within the skincare, cosmetics, or beauty industry.
  • Proficiency in ecommerce platforms such as Shopify, WooCommerce, or Magento.
  • Strong analytical skills with proficiency in Google Analytics, Excel, and other reporting tools.
  • Knowledge of SEO principles, digital advertising, and online merchandising.
  • Excellent communication, organizational, and problem-solving skills.
  • Passion for skincare, beauty, and digital innovation.

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