Ecommerce Coordinator

end-to-end backend operations

E-commerce Operations:

• Update and monitor inventory across all online sales platforms (Amazon, Myntra, Nykaa Fashion, Website, etc.)
• Ensure stock accuracy and prevent overselling or stock-outs
• Work closely with the e-commerce team/agency to manage listings, price changes, and promotional updates
• Handle order tracking, return/replacement cases, and customer escalations related to dispatches
• Prepare and maintain weekly reports on sales, inventory, and pending orders
• Coordinate with logistics partners for timely pickups and delivery issue resolutions
• Assist in packaging instructions and ensuring proper labelling and documentation for shipments
• Manage all operations related to Sarha’s e-commerce business with respect to supply chain, logistics, and e-commerce agencies
• Track data and prepare reports related to the e-commerce business

B2B Sales Operations:

• Maintain and organize product catalogues and price lists for B2B clients
• Coordinate with wholesalers and retailers for order follow-ups, dispatch tracking, and payment reminders
• Manage communication with B2B clients through WhatsApp, calls, or CRM systems
• Update internal sales trackers and assist in creating performance and sales reports
• Assist in onboarding new trade partners and sharing brand/product information efficiently
• Support efforts to develop and convert new leads

Common Responsibilities:

• Liaise with the operations and inventory team (Surat Warehouse) for new SKU updates and shoot status
• Travel to Surat once or twice a month for a day trip, if required
• Liaise with the production team and weavers in Surat on a need basis
• Manage images of all SKUs

Skills & Profile:

• Strong in Excel/Google Sheets and basic inventory tools
• Excellent coordination and communication skills
• Organized, responsive, and proactive in follow-ups
• Hard and sincere working attitude and great soft skills

Why Join Us?

• Fast-growing brands with opportunities to scale with us.
• High-impact role where your insights directly drive business decisions.
• Collaborative work environment with exposure to various business functions.

You can also send your resume to: 📧 yogesh@yashaammfashions.com

Location: Khar Road, Mumbai