Ecommerce Coordinator

Company Description

Supreme Plastic Industries specializes in manufacturing and trading high-quality packaging materials used across multiple industries for secondary and tertiary packaging. Its products cater to diverse markets including manufacturing industries, hospitals, plant grow nurseries, hospitality sectors, hotels, restaurants, and e-commerce sellers. The company takes pride in offering durable and innovative packaging solutions tailored to meet industry-specific needs, ensuring reliability and excellence in service delivery.

Role Description

This is an on-site, full-time position located in Bhopal for an E-commerce Coordinator. The individual in this role will manage daily online operations, track and process orders, maintain an updated product catalog on various e-commerce platforms, and ensure seamless customer interactions. Responsibilities include coordinating with internal teams such as sales and customer service, analyzing e-commerce performance metrics, handling client inquiries, and identifying opportunities for growth and improvement in online sales channels.

Qualifications

• Strong E-commerce knowledge and experience in managing online platforms
• Excellent Analytical Skills for tracking performance metrics and identifying trends
• Proficient Communication and Customer Service skills, with the ability to address inquiries effectively
• Previous experience or competency in Sales processes
• Attention to detail, ability to multitask, and proficiency in relevant digital tools
• Bachelor's degree in Business Administration, Marketing, or a related field
• Prior experience in the packaging or e-commerce sector is an advantage