Domain Expert– SCM & Logistics

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About the Role

Supply Chain & Logistics Subject Matter Expert (SME)

The SME will work closely with product, operations, engineering, and business teams to provide domain expertise, optimize workflows, and drive operational excellence.

Key Responsibilities

Domain Expertise & Process Optimization

• Serve as the primary authority for Supply Chain & Logistics operations, compliance, and best practices.
• Provide insights to design, evaluate, and optimize SCM workflows, MRP planning, routing & fleet operations, warehouse efficiency, and inventory control.
• Conduct process assessments, gap analysis, cost analysis, and recommend corrective and preventive actions.

Collaboration with Product, Engineering & Business Teams

• Define functional requirements, process flows, and detailed SOPs.
• Validate product features/solutions from a domain standpoint to ensure they meet industry standards.
• Support change management initiatives, solution rollouts, performance benchmarking, and training.

Pre-Sales & Client Engagement Support

• Contribute domain expertise during pre-sales discussions, RFP responses, solution demos, and proposal preparation.
• Interact with clients to understand requirements and translate them into actionable insights.

Continuous Improvement & Industry Awareness

• Stay updated with evolving industry standards, logistics technologies, and fleet optimization tools.
• Monitor regulatory changes and incorporate compliance requirements into process frameworks.

Required Skills & Experience

• 5–8 years

  of hands-on experience in SCM/Logistics operations with exposure to:
• Fleet & route optimization
• Inventory control and planning
• Material Requirements Planning (MRP)
• Demand forecasting and procurement coordination
• Warehouse operations, WMS, and distribution
• Strong analytical skills with experience in defining SOPs, KPIs, operational dashboards, cost analysis, and process audits.
• Familiarity with SCM/ERP tools such as

  SAP, Oracle SCM, TMS, WMS, and MRP systems

  .
• Proven experience working with cross-functional teams including product, tech, and business.
• Excellent documentation, presentation, communication, and training abilities.

Preferred Qualifications (Good to Have)

• Experience with

  warehouse automation

  ,

  Order Management Systems (OMS)

  , or

  IoT-driven fleet/asset solutions

  .
• Professional certifications such as

  CSCP, CPIM, CSCM, LSS, APICS

  , etc.
• Background in

  SaaS platforms

  ,

  tech-enabled logistics

  ,

  e-commerce

  ,

  manufacturing supply chain

  , or

  3PL/4PL environments

  .