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Domain Expert with 8+ years of experience in any one of the following areas: HRMS, Finance & Accounts, Sales & Marketing, or Materials Management


Key Responsibilities


  • Engage with business users to understand processes and requirements within the chosen domain (HRMS / FA / SM / MM).
  • Conduct gap analysis and propose improvements aligned with best practices.
  • Document requirements, functional flows, and business rules.
  • Translate business needs into clear functional specifications for development teams.
  • Support configuration of workflows, rules, and system parameters related to the specific domain.
  • Participate in design discussions to ensure solutions align with industry standards and organizational policies.
  • Support implementation of new modules, enhancements, or system upgrades in the chosen domain.
  • Validate system outputs, test business scenarios, and coordinate UAT activities.
  • Troubleshoot domain-specific issues and work with technical teams for timely resolution.
  • Work closely with developers, database teams, QA, and project managers to ensure accurate and efficient delivery.
  • Provide domain expertise during review meetings, planning workshops, and deployment stages.
  • Prepare user guides, SOPs, process documents, and training material.
  • Conduct training sessions for end-users or new teams as needed.
  • Identify opportunities for automation, process optimization, and system enhancements.
  • Stay updated with statutory changes, compliance needs, and evolving best practices in the chosen domain.


Required Skills :

Domain Expertise (any one of the following):

  • HRMS

    – Recruitment, Payroll, Attendance, Leave, Performance, Statutory Compliance
  • Finance & Accounts (FA)

    – GL, AP, AR, Asset Management, Budgeting, Audit
  • Sales & Marketing (SM)

    – Lead Management, CRM, Campaigns, Sales Tracking, Invoicing
  • Materials Management (MM)

    – Procurement, Inventory, Vendor Management, GRN, Purchase Cycle


Technical & System Skills

  • Experience with ERP systems (SAP/Oracle/MS Dynamics/custom ERPs).
  • Ability to create functional specifications, process maps, and validation scenarios.
  • Basic SQL knowledge for data checks (preferred).


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