Director of Engineering

Why Join 7-Eleven Global Solution Center?

When you join us, you'll embrace ownership as teams within specific product areas take responsibility for end-to-end solution delivery, supporting local teams and integrating new digital assets. Challenge yourself by contributing to products deployed across our extensive network of convenience stores, processing over a billion transactions annually. Build solutions for scale, addressing the diverse needs of our 84,000+ stores in 19 countries. Experience growth through cross-functional learning, encouraged and applauded at 7-Eleven GSC. With our size, stability, and resources, you can navigate a rewarding career. Embody leadership and service as 7-Eleven GSC remains dedicated to meeting the needs of customers and communities.

Why We Exist, Our Purpose and Our Transformation?

7-Eleven is dedicated to being a customer-centric, digitally empowered organization that seamlessly integrates our physical stores with digital offerings. Our goal is to redefine convenience by consistently providing top-notch customer experiences and solutions in a rapidly evolving consumer landscape. Anticipating customer preferences, we create and implement platforms that empower customers to shop, pay, and access products and services according to their preferences. To achieve success, we are driving a cultural shift anchored in leadership principles, supported by the realignment of organizational resources and processes.

Leadership Principles

1. Be Customer Obsessed
2. Be Courageous with Your Point of View
3. Challenge the Status Quo
4. Act Like an Entrepreneur
5. Have an “It Can Be Done” Attitude
6. Do the Right Thing
7. Be Accountable

About This Opportunity -

Job Title:

Location:

Director of Engineering – Store Products

Responsibilities:

• Lead the vision, architecture, design, development, and delivery of next-gen store technology solutions (POS, associate tools, mobility, etc.).
• Drive product engineering efforts for internal tech platforms that serve store operations across 13,000+ locations.
• Manage and grow a high-performing team of 100+ engineers, architects, managers, and product owners, with both direct and matrix reporting structures.
• Collaborate closely with executive leadership, product management, and business stakeholders across global teams.
• Own the full SDLC with a focus on scalability, reliability, and performance for mission-critical store systems.
• Define and drive engineering best practices, quality standards, and delivery frameworks.
• Foster a strong engineering culture grounded in innovation, accountability, and continuous improvement.
• Build and scale teams in a Global Capability Center (GCC) environment with a deep understanding of local and global talent dynamics.
• Influence cross-functional decisions and roadmaps through strong communication, negotiation, and relationship-building skills.

Key Skills Required:

• Technical Expertise:

  Deep knowledge of software architecture, cloud platforms, IoT, mobile, and retail/convenience store/fuels technologies.

• Product Engineering:

  Proven experience in building and scaling digital and physical systems for retail, convenience stores, and fuels environments.

• Agile & DevOps:

  Strong background in agile methodologies, CI/CD, and DevOps practices.

• Leadership:

  Ability to inspire, mentor, and lead high-performing engineering teams.

• Stakeholder Management:

  Excellent communication and collaboration skills to work with cross-functional teams and senior leadership.

• Problem-Solving:

  Strong analytical and creative problem-solving skills to address complex business and technical challenges.

• Innovation Mindset:

  Passion for leveraging technology to drive business impact and customer value.

Education & Experience:

• Minimum 16+ years

  of overall experience in technology roles, with at least 5+ years in senior leadership.
• Proven experience building and delivering

  store technologies

  for

  large retailers

  (preferably in POS systems, store associate tools, and mobility platforms).
• Strong background in

  product engineering

  , including architecture, system design, and development.
• Demonstrated ability to lead large, geographically distributed engineering organizations.
• Experience in building and scaling teams within

  Retail GCC / GIC

  environments is essential.
• Strong track record of working with

  senior business stakeholders

  and executive leadership.
• Excellent people management and leadership skills, with ability to coach and grow engineering leaders.
• Strong influencing and decision-making skills, particularly in a matrixed global organization.
• Bachelor’s or Master’s degree in Computer Science, Engineering, or related field.

Desired Competencies:

• Experience with cloud-native architecture (Azure, AWS, or GCP).
• Exposure to agile methodologies and product-driven development.
• Retail domain knowledge across in-store operations, customer engagement, and merchandising

Privileges & Perquisites:

7-Eleven Global Solution Center

Work-Life Balance:

Well-Being & Family Protection:

Top of Form

Wheels and Meals:

Certification & Training Program:

Hassel free Relocation:

7-Eleven Global Solution Center is an Equal Opportunity Employer committed to diversity in the workplace. Our strategy focuses on three core pillars – workplace culture, diverse talent and how we show up in the communities we serve. As the recognized leader in convenience, the 7-Eleven family of brands embraces diversity, equity and inclusion (DE+I). It’s not only the right thing to do for customers, Franchisees and employees—it’s a business imperative.