Director, Information Technology

Job Description

Data is at the core of modern business, yet many teams struggle with its overwhelming volume and complexity. At Atlan, we’re changing that. As the world’s first active metadata platform, we help organisations transform data chaos into clarity and seamless collaboration. From Fortune 500 leaders to hyper-growth startups, from automotive innovators redefining mobility to healthcare organisations saving lives, and from Wall Street powerhouses to Silicon Valley trailblazers — we empower ambitious teams across industries to unlock the full potential of their data. Recognised as leaders by Gartner and Forrester and backed by Insight Partners, Atlan is at the forefront of reimagining how humans and data work together. Joining us means becoming part of a movement to shape a future where data drives extraordinary outcomes. The Opportunity Atlan is scaling fast — and we’re hiring our first Director of IT to build and lead our IT strategy and operations. You’ll define the vision, hire the team, and own all things IT — from onboarding systems and internal tools to global support and automation-first operations. This is a rare opportunity to build a modern, AI-ready IT org from scratch, partner directly with leadership, and shape how a global, remote-first company works at scale. What will you do? Build IT systems that support AI-first workflows and enable Atlan to operate with speed, security, and intelligence at scale. Design and automate the entire employee IT lifecycle — from onboarding and access to transitions and offboarding. Lead IT operations, including a global service desk, contact center, and internal tooling support. Manage and optimize cloud, SaaS, and vendor spend — driving cost efficiency and transparency. Partner with leaders across Product, Engineering, and People to solve cross-functional IT needs. Build a high-performance IT team, define org structure, and establish scalable systems and processes. Drive automation and tooling adoption to reduce escalations and improve resolution times. Bring a data-driven, customer-obsessed mindset to IT that delivers business impact. What makes you a match? 10+ years of experience in IT, with 3+ years leading teams or orgs. Proven track record in scaling IT operations, preferably in a B2B SaaS or startup environment. Strong understanding of cloud infrastructure, networking, identity & access management, and device tooling. Hands-on with automation tools and excited to drive efficiency through systems, not just process. Experienced in budgeting and cost optimization across tools, cloud, and vendors (bonus: FinOps mindset). Comfortable working in a remote-first setup, supporting teams across time zones. Excellent communicator with a bias for action and clarity. You thrive in ambiguity, love ownership, and are excited to build from the ground up. Why Atlan for You? At Atlan, we believe the future belongs to the humans of data. From curing diseases to advancing space exploration, data teams are powering humanity's greatest achievements. Yet, working with data can be chaotic—our mission is to transform that experience. We're reimagining how data teams collaborate by building the home they deserve, enabling them to create winning data cultures and drive meaningful progress. Joining Atlan Means Ownership from Day One: Whether you're an intern or a full-time teammate, you’ll own impactful projects, chart your growth, and collaborate with some of the best minds in the industry. Limitless Opportunities: At Atlan, your growth has no boundaries. If you’re ready to take initiative, the sky’s the limit. A Global Data Community: We’re deeply embedded in the modern data stack, contributing to open-source projects, sponsoring meet-ups, and empowering team members to grow through conferences and learning opportunities. As a fast-growing, fully remote company trusted by global leaders like Cisco, Nasdaq, and HubSpot, we’re creating a category-defining platform for data and AI governance. Backed by top investors, we’ve achieved 7X revenue growth in two years and are building a talented team spanning 15+ countries. If you’re ready to do your life’s best work and help shape the future of data collaboration, join Atlan and become part of a mission to empower the humans of data to achieve more, together. We are an equal opportunity employer At Atlan, we’re committed to helping data teams do their lives’ best work. We believe that diversity and authenticity are the cornerstones of innovation, and by embracing varied perspectives and experiences, we can create a workplace where everyone thrives. Atlan is proud to be an equal opportunity employer and does not discriminate based on race, color, religion, national origin, age, disability, sex, gender identity or expression, sexual orientation, marital status, military or veteran status, or any other characteristic protected by law. Show more Show less