Job
Description
Company Description Welcome to Gyanindit, where we believe in the transformative power of knowledge and expertise. Our motto, "Encouraging Empowerment," drives our commitment to providing exceptional expert services that empower individuals to achieve their goals and aspirations. Our vision is to create a world where every individual has the tools, knowledge, and support to succeed. At Gyanindit, we work tirelessly to make a meaningful difference by providing guidance, resources, and solutions for career excellence and innovation. Job Title: Associate Director – Customer Experience (CX) As an Associate Director, you will play a pivotal role in driving technical leadership, hands-on coding, ensuring successful delivery, and fostering a collaborative team environment. You will act as a trusted advisor to clients and stakeholders while mentoring and developing the next generation of technology leaders. This role demands a combination of strategic thinking, hands-on technical expertise, management of multiple client accounts and strong leadership capabilities to lead innovative projects and contribute to organisational growth. WHAT YOU’LL DO Work hands-on to develop user-focused, immersive, responsive web applications, advocating for clean code, testing, process refinements, and continuous improvements Leverage advanced TypeScript/JavaScript frameworks (NextJS, React, Angular, Vue, Svelte, etc) as well as modern styling frameworks (Tailwind, MUI, CSS Modules, etc) on modern content, commerce, or custom applications Take ownership of end-to-end delivery for critical projects, ensuring technical excellence and timely execution Provide strategic direction on architecture, design, and technology adoption Contribute to Technical Approach documents and propose plans to implement solutions technically and to deliver within budgeted timelines Build and nurture relationships with clients and stakeholders, ensuring alignment of technical solutions with business needs; experience with North America clients preferred Demonstrate exemplary leadership skills by fostering a positive, inclusive, and high-energy work environment Lead the ideation and development of innovative solutions that add value to projects and align with organizational goals Groom and mentor the next generation of technical leaders within the organization Work on all aspects of web products, including implementation of the design wireframes, animation/motion, business logic, interfaces to the backend APIs, incorporating analytics & SEO, performance and security, CI/CD pipelines Implement best practices for maintaining high standards of quality delivery Optimize user interfaces for performance, scalability, and accessibility, ensuring a seamless user experience across devices and screen sizes Define, validate, implement, and test your approach to building scalable and performant software Collaborate with our design and product teams to identify and implement innovative technology solutions that enhance customer experiences and drive conversion Work with the quality assurance team to set up and complete testing activities in scope for the project Set up necessary deployment pipelines and environments in collaboration with DevOps Develop and maintain reusable web software components/libraries for internal use to maximize development efficiency Be proactive and results-oriented with a strong desire to learn and grow Act as a product evangelist with a deep curiosity about technology trends Cultivate a collaborative working environment and a culture of technical ownership WHAT YOU’LL NEED 16-21 years of total experience, with 5+ years of hands-on experience building web applications using TypeScript (NextJS, React) Proven track record of successfully managing technical delivery and leading teams to achieve ambitious goals Strong experience in stakeholder management and building client trust Deep expertise in architecture, design, and emerging technologies with a consultative approach Experience mentoring and developing technical talent, with a passion for growing leadership skills within teams Demonstrated ability to drive innovation and align technical solutions with organizational strategy 4+ years of experience in setting up and maintaining web servers Proficiency in HTML5, CSS3 and Javascript ES6 Proficiency in Tailwind, Bootstrap and SCSS is a must Proficiency in React state management libraries like Redux, Zustand and XState Experience using component library like Radix UI, ShadCN Experience in building reusable code and libraries Proven record of building large frontend applications with focus on scalability, performance and accessibility (a11y) Experience handling multiple client accounts and successfully delivering projects with high code quality and on-time delivery Experience with API integrations including REST or GraphQL Experience troubleshooting CI/CD pipelines, hosting services Experience managing the full SDLC in version control systems (Git, GitHub) and modern development workflows (Agile, SCRUM) Experience building cross-browser compatibility applications that work seamlessly across all browsers Exposure to Cloud services like AWS, Azure, GCP Experience with at least one headless CMS (Contentful, Sanity, or similar) with SSR Experience collaborating effectively within an agile development environment Experience addressing client concerns, providing regular updates, and maintaining trust through transparent communication Experience leading a team through challenges, aligning efforts toward common goals, and driving to the finish line Experience guiding teams on best practices, emerging technologies, and innovative approaches to achieve business objectives Experience fostering a culture of continuous learning, collaboration, and innovation within a team Experience identifying and nurturing talent to build high-performing teams Clear communication skills to represent projects to internal and external stakeholders with technical fluency Solid foundation in building scalable and performant systems Ability to mentor junior engineers and to contribute to technical decision-making BS or MS in Computer Science, or equivalent Excellent communication and interpersonal skills NICE TO HAVE Experience implementing performant Animations using libraries like Framer Motion, React-spring Experience with Angular / Vue and Data Visualisation frameworks like D3 or Highcharts preferred Experience using Vercel Experience with Machine Learning (ML) and Artificial Intelligence (AI) Expert understanding of web accessibility with animations Show more Show less
