Design Manager

About Bonito Designs -

Bonito Designs Pvt Ltd (www.bonito.in) is one of the fastest growing Start-Ups in India in the Interior Designing Industry. The Company is funded by Lodha Ventures (www.lodhaventures.com) / Tomorrow Capital (www.tomorrowcapital.in).

The Company has its business operations in Bangalore & Mumbai and is soon planning to expand to other metro cities. The Management team is committed to make this one of the most aspiring brands for Indian consumers and a great place to work for employees.

Opportunity: Design Manager (Thane)

Roles and Responsibilities -

Design Manager

Key Responsibilities

Design Operations & Process Excellence

• Ensure seamless execution of design projects, adhering to timelines, quality standards, and customer expectations.
• Implement and monitor design SOPs to maintain consistency and efficiency across projects.
• Work closely with the Design Operations Head to refine and scale processes for high-volume project delivery.
• Conduct regular audits to ensure compliance with design guidelines and company policies.
• Collaborate with technology and product teams to optimize design tools and workflows.

Team Leadership & Project Management

• Lead, mentor, and manage a team of designers, ensuring high performance and professional growth.
• Allocate projects efficiently, balancing workload and skill sets within the team.
• Conduct training sessions to upskill designers on new products, materials, and design trends.
• Drive a culture of accountability, ownership, and continuous improvement within the team.

Customer-Centric Design Delivery

• Oversee the end-to-end design process, ensuring customer satisfaction at every stage.
• Review and approve design concepts, 2D/3D drawings, and engineering specifications before handover to production.
• Address customer escalations related to design and ensure timely resolution.
• Maintain a high Net Promoter Score (NPS) by delivering exceptional design experiences.

Target & Performance Management

• Assist in setting and achieving monthly/quarterly design targets in alignment with business goals.
• Monitor key performance indicators (KPIs) such as design sign-off timelines, snag-free designs, and team productivity.
• Analyze design trends and customer feedback to refine design strategies and presentations.

Cross-Functional Collaboration

• Partner with Sales, Project Management, and Production teams to ensure smooth project transitions.
• Work with the R&D team to stay updated on new materials, products, and design innovations.
• Provide insights to marketing teams based on consumer preferences and industry trends.

KEY PERFORMANCE INDICATORS (KPIs)

• Design Sign-off Rate

  – Ensuring timely approvals from customers at both concept and final design stages.

• Adherence to Project Timelines

  – Delivering designs within stipulated deadlines.

• Error-Free Designs

  – Minimizing snags and rework due to design inaccuracies.

• Customer Satisfaction (NPS ≥ 9)

  – Maintaining high customer happiness scores.

• Team Engagement (E-Sat)

  – Keeping the design team motivated and productive.

EXPECTED COMPETENCIES

• Strong Leadership & People Management

  – Ability to inspire, coach, and develop a high-performing team.

• Process-Oriented Mindset

  – Focus on efficiency, scalability, and continuous improvement.

• Customer-First Approach

  – Passion for delivering exceptional design experiences.

• Analytical & Decision-Making Skills

  – Ability to interpret data and drive strategic actions.

• Collaboration & Influence

  – Works effectively across functions to achieve business goals.

REQUIREMENTS

• Experience:

  9+ years in interior design, with at least 3 years in a managerial role leading a team.

• Education:

  Degree in Interior Design/Architecture from a reputed institute.

• Technical Skills:

  Proficiency in AutoCAD, SketchUp, 3D rendering tools, and project management software.

• Business Acumen:

  Understanding of material costing, project budgeting, and revenue impact.

• Entrepreneurial Drive

  – Proactive problem solver with a bias for action.

How to Apply: