Delivery Manager & Recruitment Operation (Staffing/Recruitment Industry)

Hi,

We are hiring Delivery Manager (Recruitment Operation) for our own company.

Please go through the below JD and if interested then share your resume for further process.

JD -

Job Title: Recruitment Operations & Delivery Manager

Location: Remote

Regions: USA and India

Shift Time - 9pm - 6am IST (PST Time Zone)

Role Summary-

This role combines recruitment operations leadership with delivery ownership. You will act as a central point of coordination between recruiters and clients — ensuring only vetted, quality candidates are submitted and that our internal processes scale efficiently.

Experience & Key Responsibilities -

- 8–12 years in recruitment/staffing, including experience managing delivery teams and operational workflows.

- Hands-on experience with candidate screening, resume QC, and client submissions.

- Prior experience in contract staffing / vendor-based hiring.

- Proven ability to manage large pipelines across multiple roles, industries, and geographies.

- Strong command over ATS tools (e.g., JobDiva, CEIPAL) and Excel/Google Sheets.

- Excellent written/verbal communication and stakeholder management skills.

- Data-driven mindset with ability to interpret metrics and act on insights.

- Resume Qualification & Submission Management.

- Review and approve resumes before submission to clients, ensuring alignment with job descriptions and quality standards.

- Act as a gatekeeper to ensure only the most suitable candidates are sent forward.

Standardize resume formats, client notes, and submittal communication.

Candidate Delivery Oversight -

- Manage the end-to-end delivery lifecycle — from sourcing status and interviews to offer and onboarding.

- Maintain delivery trackers, drive closure timelines, and follow up on client feedback.

- Proactively identify at-risk pipelines and suggest corrective actions.

Team Productivity & Performance -

- Set and monitor recruiter KPIs (submissions, interviews, closures, TAT).

- Conduct weekly reviews and performance check-ins with recruiters.

- Identify training needs, tools, or process gaps that hinder productivity.

Operations & Process Optimization -

- Own recruitment process documentation, workflows, and SOPs.

- Administer ATS/CRM platforms; ensure adoption and data hygiene.

- Automate repetitive tasks and optimize team collaboration using tools like Sheets, ATS automations, scheduling apps, etc.

Reporting & Stakeholder Communication -

- Generate weekly and monthly dashboards for management and client reporting.

- Forecast hiring requirements by account and flag bandwidth risks.

- Support business reviews and escalation handling.

Vendor & Compliance Management -

- Manage job board vendors, resume databases, and other tech partners.

- Ensure adherence to SLAs, data privacy regulations, and compliance needs across USA and India.

Nice To Have -

Worked with offshore delivery or sourcing teams.

Familiarity with RPO/staffing setups or VMS tools.