Delivery Manager

Role Overview: We are seeking an experienced and results-driven Business Manager to join our Horizontal Talent team in Bangalore . This is an exciting opportunity for an individual with a strong background in Domestic Contract Staffing and Product/Service Hiring within the technology sector. You will play a pivotal role in developing and managing client relationships, understanding their staffing needs, and driving growth by providing tailored workforce solutions. This position offers significant growth potential in a fast-paced, dynamic environment. Key Responsibilities: Client Relationship Management: Develop and nurture strong, long-term relationships with key client stakeholders, becoming trusted advisors who understand and anticipate their staffing needs. Strategic Staffing Solutions: Collaborate closely with the Recruiting Team to provide customized staffing solutions that meet both the client’s immediate needs and long-term business objectives. Requirement Generations Opportunity Identification: Proactively generate requirement through research, existing client relationships, and networking. Contract Negotiation’s Pricing: Negotiate contracts, billing rates, and service agreements with client managers, ensuring mutually beneficial terms while meeting company margin objectives. Delivery Performance: Oversee the timely delivery of staffing services, ensuring quality and efficiency. Continuously monitor client satisfaction and retention by addressing needs and exceeding expectations. Market Intelligence’s Trend Awareness: Keep abreast of industry trends and market demands to better serve clients and remain competitive in the evolving staffing landscape. Customer Satisfaction s Retention: Ensure high levels of customer satisfaction by delivering exceptional service, fostering strong relationships, and maintaining regular communication with clients. Minimum Qualifications: Experience: A minimum of 10 years of experience in account management , client relations , and delivery in the technology staffing or staffing industry . Industry Knowledge: Strong understanding of technical roles and requirements within the IT , Digital , and Business Strategy sectors. People Skills: Exceptional interpersonal and relationship-building abilities, with a talent for establishing rapport with both clients and candidates. Communication’s Negotiation: Strong communication, negotiation, and influencing skills to secure long-term client partnerships and favorable contract terms. Results-Oriented: Proven track record of meeting business growth and performance targets in a fast-paced, competitive environment. Adaptability: Ability to work effectively under pressure, manage competing priorities, and adapt to changing business needs and market conditions. Show more Show less