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Job Title : Data Center Technical Support Analyst Start date -Immediate Please share profile asap. Location -Pan india -Hybrid Experience Required : 7 to 15 Year(s) CTC Range : 5 to 19 LPA Shift: 24/7 Work Mode: Hybrid Full time with Varite Openings: 2 Company Name: VARITE INDIA PRIVATE LIMITED About The Client: A global IT services and consulting company, multinational information technology (IT), headquartered in Tokyo, Japan. The Client offers a wide array of IT services, including application development, infrastructure management, and business process outsourcing. Their consulting services span business and technology, while their digital solutions focus on transformation and user experience design. It excels in data and intelligence services, emphasizing analytics, AI, and machine learning. Additionally, their cybersecurity, cloud, and application services round out a comprehensive portfolio designed to meet the diverse needs of businesses worldwide. About The Job: Role : Data Center Technical Support Analyst Experience : 7+ Years of relevant experience Location : Any NTT Data Location Shift Timing : 24 * 7 Rotational Shift Essential Job Functions: MUST HAVE Required Skills • 7+ years of designing application architectures that include incorporating industry standards such as MITA 3.5, HIPAA, NIST, and other applicable standards required • Excellent knowledge of systems software / hardware, networks and operating systems. • Exceptional knowledge of processes and tools utilized for system management, problem reporting, change management and support tools. • Must have knowledge of one or more of the following products: IBM Decision Center, IBM Decision Server, Software AG webMethods, Broadcom/Software AG API Gateway. • knowledge in one or more of the following products: Dell Nutanix, Dell VxRail, VMware ESXi/vCenter/NSX/SRM, Microsoft Windows Server, RedHat Enterprise Linux, MS SQL Server, Nagios, NewRelic APM/Infrastructure/Browser, Octopus Deploy, Puppet, Splunk, Veracode. Qualifications: referred Skills • Prior Experience supporting on-prem Data Center and cloud for State and/or Federal agencies. (Government projects) Role Summary: Provides ongoing systems administration support including installation, customization, maintenance and troubleshooting of hardware / software systems. Provides technical support and advises on the use of programming tools, database systems and networks. Provides support to address the availability and reliability issues on systems (Windows/Unix/Mainframe) across multiple locations. Evaluates and integrates new operating system versions, drivers and hardware. Operational responsibilities include remediation of daily incident tickets, system compliance responsibilities, system run enhancement testing and staging, policy / procedure enhancements and adherence, client contact coordination and operational recommendations. Monitors and tunes the system to achieve optimum performance levels in standalone and multi-tiered environments. Implements appropriate levels of system security. Prescribes system backup / disaster recovery procedures and directs recovery operations in the event of destruction of all or part of the operating system or other system components. Ensures 24x7 after-hour support. Responsibilities: • Researches, evaluates, and recommends software packages in support of system architecture needs. • Defines specifications and requirements for software package modification and customizations. • Plans, coordinates, and manages installation, maintenance, and modification of software packages. • Participates in software package performance, troubleshooting, and problem resolution. • Provides coordination with software vendors. • Provide requirements and advises for software packages to end users, administrators and technical support personnel for hardware and network design, documentation, troubleshooting, and technical training. • Participates in establishing departmental policy with regard to data definition, data relationships, database design, database implementation, database operation, database security, and data accessibility. • Perform database planning, administration, data standards, database security, and database documentation for software packages. • Reviews the feasibility and advisability of proposed additions and modifications to the database. • Install and customize software and hardware in order to manage, monitor, and otherwise support an enterprise system. • Performs monitoring of network, hardware, and storage capacity, through the implementation of an inventory management system. • Designs and implements integrations of software packages. • Consults with software vendors to evaluate software and hardware for enterprise network management. • Defines and manages the configuration of data on network software and hardware components. • Monitor all attached devices in a complex LAN environment, such as workstations, servers, bridges, and multi-station access units, including analyzing performance, diagnosing performance problems, and performing load balancing. • Understands large scale multi-tenant software products supporting multiple government agencies. • Understands large scale software integrations of multiple software products. How to Apply: Interested candidates are invited to submit their resume using the apply online button on this job post. About VARITE: VARITE is a global staffing and IT consulting company providing technical consulting and team augmentation services to Fortune 500 Companies in USA, UK, CANADA and INDIA. VARITE is currently a primary and direct vendor to the leading corporations in the verticals of Networking, Cloud Infrastructure, Hardware and Software, Digital Marketing and Media Solutions, Clinical Diagnostics, Utilities, Gaming and Entertainment, and Financial Services. Equal Opportunity Employer: VARITE is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, veteran status, or disability status. Unlock Rewards: Refer Candidates and Earn. If you're not available or interested in this opportunity, please pass this along to anyone in your network who might be a good fit and interested in our open positions. VARITE offers a Candidate Referral program, where you'll receive a one-time referral bonus based on the following scale if the referred candidate completes a three-month assignment with VARITE. Exp Req - Referral Bonus 0 - 2 Yrs. - INR 5,000 2 - 6 Yrs. - INR 7,500 6 + Yrs. - INR 10,000 Show more Show less
