Data Operations Manager

Data Operations Manager

About GlobalFoundries

GlobalFoundries is a leading full-service semiconductor foundry providing a unique combination of design, development, and fabrication services to some of the world’s most inspired technology companies. With a global manufacturing footprint spanning three continents, GlobalFoundries makes possible the technologies and systems that transform industries and give customers the power to shape their markets. For more information, visit www.gf.com .

Introduction:

We are seeking a strategic and execution-focused Data & Analytics Operations Leader to oversee and scale our global data operations. This role will be responsible for ensuring 24x7x365 operational excellence across cloud and on-prem data platforms, driving incident resolution, service request fulfillment, and continuous improvement in data reliability and performance.

Your Job :

• Lead global data operations teams supporting manufacturing and enterprise data assets, lead and liaison with AMS vender partner(s).

• Oversee L1/L2/L3 support for data ingestion, transformation, and delivery across platforms (AWS, Redshift, PySpark, EMR, Ab Initio, etc.).

• Drive operational KPIs including uptime, latency, and SLA adherence.

• Collaborate with Data Product Design and Build leads to ensure seamless handoffs and production readiness.

• Manage incident response, root cause analysis, and preventive action planning.

• Partner with IT, business stakeholders, and external vendors to align on support models and escalation protocols.

• Mentor and develop a high-performing team of data support engineers and analysts.

Required Qualifications :

• 10+ years of experience in data operations, with at least 3 years in a leadership role.

• Proven experience managing global teams and 24x7 support models.

• Strong understanding of data governance, quality, and compliance frameworks.

• Excellent communication and stakeholder management skills.

GlobalFoundries is an equal opportunity employer, cultivating a diverse and inclusive workforce. We believe having a multicultural workplace enhances productivity, efficiency and innovation whilst our employees feel truly respected, valued and heard.

As an affirmative employer, all qualified applicants are considered for employment regardless of age, ethnicity, marital status, citizenship, race, religion, political affiliation, gender, sexual orientation and medical and/or physical abilities. All offers of employment with GlobalFoundries are conditioned upon the successful completion of background checks, medical screenings as applicable and subject to the respective local laws and regulations. To ensure that we maintain a safe and healthy workplace for our GlobalFoundries employees, please note that offered candidates who have applied for jobs in India will have to be fully vaccinated prior to their targeted start date.