Data Operations Analyst

Job Summary

As a Senior Data Operations Analyst, you will play a crucial role in ensuring the accuracy, integrity, and efficiency of our data processes. You will leverage your analytical and communication skills to drive data-driven insights and support critical business decisions within a dynamic and evolving environment.

Job Responsibilities

* Lead the analysis and interpretation of complex datasets, identifying trends, anomalies, and opportunities for improvement.

* Collaborate with cross-functional teams to define data requirements, design data solutions, and implement best practices.

* Develop and maintain data visualization dashboards and reports to effectively communicate key performance indicators and insights to stakeholders.

* Apply commercial acumen to understand business needs and translate them into actionable data strategies.

* Contribute to the continuous improvement of data operations processes, fostering agility and efficiency.

* Support financial reporting activities by ensuring data accuracy and providing insightful analysis.

* Proactively identify and assess data-related risks, implementing mitigation strategies as necessary.

* Champion customer-centric thinking in all data initiatives, ensuring solutions meet user needs.

* Influence and educate colleagues on data best practices, promoting a data-driven culture.

* Drive and manage change initiatives related to data operations, ensuring smooth transitions and adoption.

* Present findings and recommendations to various audiences, including senior management, with clarity and confidence.

* Stay abreast of industry trends, particularly in sustainability, and incorporate relevant data considerations into operations.

Job Qualifications

* Proven experience in a Customer Master Data or in Master Data, demonstrating strong analytical thinking. (~5-6 years of experience in Master Data especially in Customer)

* Proficiency in SAP, and interpretation tools, techniques and system like MDG, Genplus (Oracle) (~5-6 years of experience in SAP, Salesforce, MDG)

* Excellent collaboration and communication skills, both written and verbal.

* Demonstrated commercial acumen and an understanding of business drivers.

* Ability to apply agility core practices to adapt to evolving business needs.

* A strong customer-centric approach to problem-solving.

* Proven ability to influence stakeholders and manage change effectively.

* Skilled in presenting complex information clearly and concisely.

* Familiarity with risk management principles and practices.

* Awareness of sustainability considerations in data management is a plus.

* Creativity and innovation in approaching data challenges.