What is Contentstack?
Contentstack is on a mission to deliver the world's best digital experiences through a fusion of cutting-edge content management, customer data, personalization and AI technology. Iconic brands, such as AirFrance KLM, ASICS, Burberry, Mattel, Mitsubishi and Walmart, depend on the platform to rise above the noise in today's crowded digital markets and gain their competitive edge.Contentstack and its employees are dedicated to the customers and communities they serve. The company is recognized for its unmatched customer care and tradition of giving back globally through the Contentstack Cares program, including proud support of Pledge 1% and Girls Who Code.Learn more at www.contentstack.com.
Who Are We?
At Contentstack we are more than colleagues, we are a tribe. Our vision is to pursue equity among our communities, employees, partners, and customers. We are global-diverse yet close; distributed yet connected. We are dreamers and dreammakers who challenge the status quo. We do the right thing, even when no one is watching. We are curious trendspotters and brave trendsetters. Our mission is to make Contentstack indispensable for organizations to tell their stories and to connect with the people they care about through inspiring, modern experiences. We care deeply about our customers and the communities we serve. #OneTeamOneDream. Chalo, let's go!
Role Summary:
We are looking for a CDP Engineer (Level 2) to support the design, implementation, and management of Customer Data Platform (CDP) solutions, contributing to customer data unification and activation across enterprise systems. This role will focus on building data pipelines, configuring CDP integrations, and maintaining data quality within platforms such as Lytics, Optimizely, Twilio Segment, or other composable CDPs.You will work closely with senior engineers, solution architects, and cross-functional teams to implement customer data strategies, ensure data accuracy, and support personalization and experimentation initiatives across digital channels.
Key Responsibilities
- Configure and maintain CDP integrations, ensuring accurate data ingestion from multiple sources (web, mobile, CRM, POS, etc.).
- Support the implementation of event taxonomies, identity resolution rules, and profile unification under senior guidance.
- Build and maintain data pipelines using ETL/ELT tools (e.g., dbt, Fivetran, Airbyte) to connect CDP with downstream systems (marketing automation, CMS, analytics, etc.).
- Develop customer segments using behavioral, transactional, and demographic attributes for marketing activation.
- Collaborate with senior engineers to ensure compliance with data governance, privacy, and consent management standards (GDPR/CCPA).
- Assist in QA processes: validate event tracking, monitor data freshness, and troubleshoot integration issues.
- Partner with marketing ops, product, and engineering teams to enable personalization, A/B testing, and customer journey orchestration.
- Document implementation details and provide operational support to internal stakeholders.
Required Skills
- 3–5 years of experience in data engineering, martech, or analytics roles, with exposure to CDP or related platforms.
- Hands-on experience with SQL (BigQuery, Redshift, Snowflake) and working with JSON and REST APIs.
- Practical knowledge of ETL/ELT tools such as dbt, Airflow, Fivetran, or similar.
- Experience with Tag Management Systems (e.g., Google Tag Manager, Tealium) and event tracking implementations.
- Familiarity with data privacy concepts and compliance frameworks (GDPR, CCPA).
- Ability to translate business requirements into data workflows and technical configurations.
- Strong problem-solving, troubleshooting, and debugging skills.
Preferred Qualifications
- Prior experience with CDP platforms like Lytics, Optimizely, Segment, or BlueConic.
- Exposure to integrations with marketing platforms (Braze, Iterable, Salesforce Marketing Cloud, etc.).
- Understanding of customer segmentation, journey design, or personalization logic.
- Cloud platform familiarity (AWS, GCP, or Azure) for data pipeline support.
- Relevant certifications (e.g., CDP Practitioner, dbt Fundamentals, or Google Analytics).
Experience: 3-5 years
Location: Pune/Mumbai/Bangalore
What Do We Offer?
Interesting Work |
We hire curious trendspotters and brave trendsetters. This is NOT your boring, routine, cushy, rest-and-vest corporate job. This is the "challenge yourself" role where you learn something new every day, never stop growing, and have fun while you're doing it.
Tribe Vibe
| We are more than colleagues, we are a tribe. We have a strict "no a**hole policy" and enforce it diligently. This means we spend time together - with spontaneous office happy hours, organized outings, and community volunteer opportunities. We are a diverse and distributed team, but we like to stay connected.
Bragging Rights
| We are dreamers and dream makers. Our efforts pay off and we work with the most prestigious brands, from big-name retailers to airlines, to professional sports teams. Your contribution will make an impact with many of the most recognizable names in almost every industry including AirFrance KLM, ASICS, Burberry, Mattel, Mitsubishi, Walmart, and many more!
One Team One Dream
| This is one of our values, and it shows. We don't believe in artificial hierarchies. If you're part of the tribe, you have an opportunity to contribute. Your voice will be heard and you will also receive regular updates about the business and its performance. Which, btw, is through the roof, so it's a great time to be joining…To review our Privacy Policy, please click here.
