Data Analyst

About the team:

The Advanced Analytics team within Gartner’s Services group generates valuable insights by interpreting large volumes of data for Service associates and their leaders around new ideas, opportunities, and strategies on the way we engage clients, leading to higher client retention.

What you’ll do:

Insights & Analytics

• Identify, track, measure and report metrics that impact client retention and drivers of retention specific to Expert Interactions
• Identify retention opportunities through analytical approaches and arrive at recommended actions for service teams
• Influence senior internal stakeholders of BUs on prioritizing the right problems and to jointly implement initiatives
• Identify trends and insights from data while leveraging the right analytical tools and techniques to do so
• Work with cross-functional teams to identify repeatable use cases and efficiently scale and automate reporting
• Enable automation opportunities as needed

Stakeholder Management

• Influence senior internal stakeholders of Business Units on prioritizing the right problems and to jointly implement initiatives
• Share findings with senior stakeholders on regular basis

Data management

• Solve bugs and data quality issues by proactive collaboration with stakeholders and partners (BAW, Finance, etc.) to fix data issues or integrate data into analytics system
• Integrate large volumes of data and connect discrete data points to enable Expert Interaction Analytics
• Responsible for ensuring accuracy of data across multiple systems

What you’ll need:

• Graduation in Engineering, Math or Statistics with 1 – 4 years in business analytics
• Experience with advanced data manipulation and summarization skills using Excel/Python
• SQL knowledge to fetch relevant data from warehouse
• Intermediate PowerBI knowledge to leverage it as a tool to manipulate large size datasets
• PowerPoint skills including ability to summarize key message and leverage right charts in think-cell
• Demonstrated expertise in descriptive analytics and statistical analyses as good to have
• Excellent communication skills (Oral, Written skills)
• Collaboration skills

What you will get:

• Competitive salary, generous paid time off policy, charity match program, Group Medical Insurance, Parental Leave, Employee Assistance Program (EAP) and more!
• Collaborative, team-oriented culture that embraces diversity
• Professional development and unlimited growth opportunities

#L1-AV2

Who are we?

At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable, objective insight, helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979, we’ve grown to more than 21,000 associates globally who support ~14,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

What makes Gartner a great place to work?

Our sustained success creates limitless opportunities for you to grow professionally and flourish personally. We have a vast, virtually untapped market potential ahead of us, providing you with an exciting trajectory long into the future. How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.

Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.

We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work .

What do we offer?

Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.

In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.

Ready to grow your career with Gartner? Join us.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity.

Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to ApplicantAccommodations@gartner.com .

By submitting your information and application, you confirm that you have read and agree to the country or regional recruitment notice linked below applicable to your place of residence.

Gartner Applicant Privacy Link: https://jobs.gartner.com/applicant-privacy-policy

For efficient navigation through the application, please only use the back button within the application, not the back arrow within your browser.