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Customer Support Associate

1 - 4 years

1 - 3 Lacs

Noida

Posted:3 months ago| Platform: Naukri logo

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Skills Required

Customer Support CSE travel BPO Blended Process Call Center Operations CSR Cce Semi Voice Outbound Process Voice Process Inbound Voice Support Email Process Chat Process CSA Tourism Domestic Voice Process Bpo Voice Domestic BPO Customer Care Voice Domestic Process CRM

Work Mode

Work from Office

Job Type

Full Time

Job Description

Hiring For Blended Process - Respond to customer enquiries and requests received via Different channel to address and resolve issues. • Ability to empathize with customers and understand their needs. • Outcall customers to provide information, resolution or seek further information to resolve issues based on defined scenarios or client requirements. • Foster positive and lasting relationships with customers by delivering excellent customer service and support. • Investigate and resolve customer complaints or issues promptly and professionally. Interview mode 1 round of Virtual Shift: 24*7 Salary Max 3 LPA Graduate with 1 Year of Customer Service required. Location Noida Sec 63 Work From Office Thanks & Regards, Yuvraj Mandal - 7678666623 Recruiter NLB Services Pvt Ltd Email id yuvraj.mandal@nlbtech.in

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Information Technology and Services

Phoenix

51-200 Employees

227 Jobs

    Key People

  • Nand Lal Bhagat

    Founder & CEO

  • James Smith

    Chief Operating Officer

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