Customer Support Associate

We're Hiring: Senior Process Associate – International Voice Process Location: Coimbatore Are you an experienced professional in the International Voice Process domain? Join our vibrant team and work with a leading provider of US-based sales and home services support. Key Responsibilities: Handle inbound customer queries from US clients Promote and sell home services through effective communication Meet performance metrics and sales targets Maintain accurate records using basic computer applications Provide timely resolutions to ensure customer satisfaction Thrive in a fast-paced, target-driven environment What We’re Looking For: Prior experience in an international voice/call center (sales preferred) Strong English communication (verbal & written) Target-driven with KPI focus Computer literacy & CRM knowledge Willingness to work night shifts (US time zone) Perks & Benefits: Complementary food Incentives up to ₹15,000/- Relocation Bonus of ₹10,000/- for outstation candidates (paid with 1st month salary) Night shift allowance International work exposure & growth opportunities If you're interested, kindly send an email with: A short introduction Current CTC, Expected CTC, and Notice Period (if applicable) Updated Resume Let’s take your career to the next level! Email - [email protected] Job Types: Full-time, Permanent Pay: ₹17,454.88 - ₹32,267.53 per month Benefits: Food provided Health insurance Paid sick time Provident Fund Schedule: Night shift Rotational shift UK shift US shift Supplemental Pay: Joining bonus Performance bonus Shift allowance Yearly bonus