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Konnect Analytics
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Customer Success Manager

Customer Success Manager

Konnect Analytics

0 years

0 Lacs

coimbatore tamil nadu india

Posted:7 hours ago| Platform:

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Skills Required

analytics consulting erp hrms crm manufacturing trading research retention service communication analyze data management

Work Mode

On-site

Job Type

Full Time

Job Description

Company Description

Headquartered in Coimbatore, Konnect Analytics is a rapidly growing product and consulting company specializing in ERP, HRMS, and CRM solutions across all verticals, with a focus on Manufacturing and Trading. Konnect believes in keeping solutions simple and effective, utilizing research methods and analytical techniques to achieve long-term results.

Role Description

This is a full-time on-site role for a Customer Success Manager at Konnect Analytics in Coimbatore. The Customer Success Manager will be responsible for ensuring customer satisfaction, building and maintaining relationships, and focusing on customer retention through excellent customer service practices.

Qualifications

Customer Satisfaction, Customer Retention, and Customer Service skills
Analytical Skills and Relationship Building abilities
Strong communication and interpersonal skills
Experience in managing client accounts and addressing customer needs
Ability to analyze data and provide insights for customer success
Proven track record in customer success or account management roles
Knowledge of ERP, HRMS, or CRM systems is a plus
Bachelor's degree in Business Administration or related field

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Customer Success Manager