Customer Service/Customer Support Internship

We are seeking a proactive and detail-oriented Online Reputation Manager Intern to join our team and play a crucial role in enhancing customer experience and managing our brand's online presence. As the Online Reputation Manager Intern, you will be the primary point of contact for our customers, ensuring seamless order confirmations and providing assistance with queries through call and chat support. Your day-to-day responsibilities will include: - Calling and confirming online orders placed by customers - Offering prompt and courteous support to users via phone and chat - Assisting customers with inquiries related to orders, shipping, returns, and more - Gathering feedback and sharing valuable insights with the team to enhance service quality - Maintaining a positive brand image through effective communication - Escalating critical issues to the relevant internal teams for resolution About the Company: Vision Marshals is a dynamic firm that specializes in data-driven digital marketing solutions. We collaborate with businesses of all sizes to develop, implement, and optimize multi-channel marketing campaigns that drive lead generation, customer acquisition, and revenue growth. Our expert consultants utilize advanced analytics and cutting-edge technologies to ensure that clients achieve the highest return on investment for their marketing endeavors. From strategy development to execution and ongoing optimization, Vision Marshals is committed to assisting clients in succeeding in the competitive digital landscape.,